html,body{margin:0;padding:0}
*{box-sizing:border-box}
html{min-height:100%}
body{
  font-family: Prompt, -apple-system, BlinkMacSystemFont, "SF Pro Display", "SF Pro Text", "Segoe UI", sans-serif;
  min-height:100vh;
  background:
    radial-gradient(1100px 700px at 0% -10%, color-mix(in srgb, var(--primary) 14%, transparent), transparent 56%),
    radial-gradient(900px 520px at 100% 0%, color-mix(in srgb, var(--primary2) 18%, transparent), transparent 54%),
    linear-gradient(180deg, var(--bg), var(--bg-2));
  color:var(--text);
  -webkit-font-smoothing:antialiased;
  text-rendering:optimizeLegibility;
}
a{color:inherit;text-decoration:none}
body,input,button,select,textarea{font-family:Prompt, -apple-system, BlinkMacSystemFont, "SF Pro Display", "SF Pro Text", "Segoe UI", sans-serif}
code{font-family: ui-monospace, SFMono-Regular, Menlo, Monaco, Consolas, "Liberation Mono", "Courier New", monospace}

.wrap{max-width:1360px;margin:0 auto;padding:24px 18px 40px;display:grid;gap:18px;align-content:start}
.topbar{
  position:sticky;top:0;z-index:30;display:flex;align-items:center;justify-content:space-between;gap:18px;
  padding:14px 18px;border-bottom:1px solid var(--border);backdrop-filter: blur(var(--blur));
  background:var(--topbar);box-shadow:0 10px 40px rgba(0,0,0,.04)
}
.brand{display:flex;gap:10px;align-items:center;font-weight:700;letter-spacing:-.02em}
.brand i{font-size:18px;color:var(--primary)}
.brand-copy{display:flex;flex-direction:column;gap:2px;line-height:1.05}
.brand-name{font-weight:800;letter-spacing:-.03em}
.brand-copy small{font-size:11px;color:var(--muted);font-weight:600;letter-spacing:.08em;text-transform:uppercase}
.field{display:grid;gap:8px;align-content:start;min-width:0}
.form-stack{display:grid;gap:14px}
.form-stack .lbl,.field .lbl{margin:0}
.compact-grid{gap:18px}
.connect-grid{align-items:start}
.card-b .grid2,.card-b .grid3{align-items:start}
.card-b .grid2 + .grid2,.card-b .grid2 + .grid3,.card-b .grid3 + .grid2,.card-b .grid3 + .grid3{margin-top:4px}
.card.auth .card-b{padding-top:16px}
.acc{margin-bottom:14px}
.acc:last-child{margin-bottom:0}
.acc-r{display:flex;gap:10px;align-items:center;flex-wrap:wrap}

.navlinks{display:flex;gap:10px;align-items:center;flex-wrap:wrap}
.navlink{
  display:inline-flex;gap:8px;align-items:center;justify-content:center;
  min-height:42px;padding:10px 14px;border-radius:999px;border:1px solid transparent;
  color:var(--muted);background:transparent;cursor:pointer;font:inherit
}
.navlink:hover{border-color:var(--border);background:color-mix(in srgb, var(--surface) 85%, transparent);color:var(--text);box-shadow:var(--shadow-soft)}
.navlink.active{border-color:color-mix(in srgb, var(--primary) 26%, var(--border));background:color-mix(in srgb, var(--primary) 12%, var(--surface));color:var(--text);box-shadow:var(--shadow-soft)}
.navlink.active i{color:var(--primary)}
.navlink.bell,.navlink.theme-toggle{background:color-mix(in srgb, var(--surface-soft) 88%, transparent);border-color:var(--border)}
.navlink.bell{position:relative}
.navlink .dot{position:absolute;top:8px;right:9px;width:10px;height:10px;border-radius:99px;background:linear-gradient(135deg,#ff5e7e,#ffb44d);box-shadow:0 0 0 3px color-mix(in srgb, var(--surface) 76%, transparent)}
.nav-dropdown{position:relative}
.nav-dropdown.active .nav-dd-btn{border-color:color-mix(in srgb, var(--primary) 26%, var(--border));background:color-mix(in srgb, var(--primary) 12%, var(--surface));color:var(--text);box-shadow:var(--shadow-soft)}
.nav-dropdown.active .nav-dd-btn i:first-child,.nav-dropdown.open .nav-dd-btn i:first-child{color:var(--primary)}
.nav-dd-btn{padding-right:12px}
.nav-dd-caret{font-size:12px;color:var(--muted)}
.nav-dropdown.open .nav-dd-caret{transform:rotate(180deg)}
.nav-dd-menu{position:absolute;top:calc(100% + 10px);left:0;min-width:220px;padding:10px;border:1px solid var(--border);border-radius:20px;background:color-mix(in srgb, var(--card-2) 96%, transparent);box-shadow:var(--shadow);backdrop-filter:blur(var(--blur));display:none;z-index:90}
.nav-dropdown.open .nav-dd-menu{display:grid;gap:6px}
.nav-dd-item{display:flex;align-items:center;gap:10px;padding:12px 14px;border-radius:14px;color:var(--text)}
.nav-dd-item i{color:var(--primary)}
.nav-dd-item:hover,.nav-dd-item.active{background:color-mix(in srgb, var(--primary) 10%, var(--surface));box-shadow:var(--shadow-soft)}

.page-h{margin:0}
.page-title{font-size:26px;font-weight:700;letter-spacing:-.03em;display:flex;gap:10px;align-items:center}
.page-sub{color:var(--muted);margin-top:6px;display:flex;gap:10px;flex-wrap:wrap;align-items:center}
.hero{margin:0}
.hero-title{font-size:28px;font-weight:700;letter-spacing:-.03em;display:flex;gap:10px;align-items:center}
.hero-sub{color:var(--muted);margin-top:8px}

.grid{display:grid;gap:18px;align-items:start}
.grid2{display:grid;gap:18px;grid-template-columns:repeat(2,minmax(0,1fr));align-items:start}
.grid3{display:grid;gap:18px;grid-template-columns:repeat(3,minmax(0,1fr));align-items:start}
.grid > *, .grid2 > *, .grid3 > *{min-width:0;align-self:start}
@media (max-width: 980px){.grid2,.grid3,.split{grid-template-columns:1fr}.topbar{position:relative}}
@media (max-width: 720px){.wrap{padding:16px 12px 32px}.page-title,.hero-title{font-size:22px}.navlinks{gap:8px}.navlink span{display:none}.brand-copy small{display:none}}

.card,.conv,.acc,.mini,.tablewrap,.chatbox,.toast-inline{
  border:1px solid var(--border);border-radius:var(--radius);background:color-mix(in srgb, var(--card) 100%, transparent);
  box-shadow:var(--shadow);backdrop-filter:blur(var(--blur)) saturate(1.1)
}
.card{overflow:hidden;height:auto;align-self:start}
.card-h{padding:18px 18px 0}
.card-t{display:flex;gap:10px;align-items:center;font-weight:700;letter-spacing:-.01em}
.card-t i{color:var(--primary)}
.card-b{padding:18px}
.card-b > * + *{margin-top:14px}
.card-b > .grid, .card-b > .grid2, .card-b > .grid3, .card-b > .form-stack, .card-b > .tablewrap{margin-top:0}
.card-b > .hint + .grid, .card-b > .hint + .grid2, .card-b > .hint + .grid3, .card-b > .hint + .form-stack, .card-b > .hint + .tablewrap{margin-top:14px}
.lbl{display:flex;gap:8px;align-items:center;color:var(--muted);font-size:13px;margin:10px 0 6px;line-height:1.3}
.lbl i{color:color-mix(in srgb, var(--primary) 70%, var(--muted));font-size:14px;flex:0 0 auto}
.in,.sel,.ta{
  width:100%;padding:13px 14px;border-radius:16px;border:1px solid var(--border);
  background:color-mix(in srgb, var(--surface) 92%, transparent);color:var(--text);outline:none;transition:.18s ease;
  box-shadow: inset 0 1px 0 rgba(255,255,255,.06)
}
.ta{resize:vertical;min-height:54px}
.in:focus,.sel:focus,.ta:focus{border-color:color-mix(in srgb, var(--primary) 62%, var(--border));box-shadow:0 0 0 4px color-mix(in srgb, var(--primary) 16%, transparent)}
.hint,.muted{color:var(--muted);font-size:13px}
.mt{margin-top:10px}.w100{width:100%}

.actions,.qa,.composer-actions,.row{display:flex;gap:10px;flex-wrap:wrap;align-items:center}
.btn{
  display:inline-flex;gap:10px;align-items:center;justify-content:center;
  min-height:46px;padding:12px 16px;border-radius:16px;border:1px solid var(--border);
  background:color-mix(in srgb, var(--surface) 92%, transparent);color:var(--text);cursor:pointer;
  box-shadow:var(--shadow-soft);font:inherit;font-weight:600;transition:.18s ease
}
.btn:hover{transform:translateY(-1px)}
.btn.primary{background:linear-gradient(135deg, var(--primary), var(--primary2));border-color:transparent;color:var(--bubble-out-text)}
.btn.primary:hover{filter:brightness(1.03)}
.btn.ghost:hover{background:color-mix(in srgb, var(--surface-soft) 96%, transparent)}
.btn.danger{background:rgba(255,77,109,.14);border-color:rgba(255,77,109,.26)}

.filters{display:flex;gap:10px;align-items:center;flex-wrap:wrap;margin:12px 0 18px}
.f{display:flex;gap:10px;align-items:center;flex:1;min-width:240px;border:1px solid var(--border);border-radius:18px;padding:0 14px;background:color-mix(in srgb, var(--surface) 90%, transparent);box-shadow:var(--shadow-soft)}
.f i{color:var(--muted)}
.f .in{border:none;background:transparent;padding:13px 0;box-shadow:none}

.split{display:grid;gap:16px;grid-template-columns: minmax(0,1.35fr) minmax(300px,.65fr)}
.panel.list{display:grid;gap:12px}
.conv{padding:14px 16px;background:color-mix(in srgb, var(--card-2) 86%, transparent);transition:.18s ease}
.conv:hover{transform:translateY(-1px);background:color-mix(in srgb, var(--surface-soft) 92%, transparent)}
.conv-top{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}
.conv-head{display:flex;gap:12px;align-items:center;min-width:0}
.conv-head-copy{min-width:0}
.conv-title{display:flex;gap:8px;align-items:center;font-weight:700;letter-spacing:-.01em;min-width:0}
.conv-title span{display:block;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}
.conv-title i{color:var(--primary)}
.conv-subid{margin-top:4px;color:var(--muted);font-size:12px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.conv-badges{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}
.conv-preview{color:var(--muted);margin-top:8px;line-height:1.45}
.conv-meta{color:var(--muted);font-size:12px;margin-top:10px;display:flex;gap:8px;align-items:center}
.conv-avatar,.header-avatar{display:inline-flex;align-items:center;justify-content:center;flex:0 0 auto;border-radius:999px;overflow:hidden;background:color-mix(in srgb, var(--surface-soft) 94%, transparent);border:1px solid var(--border);box-shadow:var(--shadow-soft)}
.conv-avatar{width:44px;height:44px}
.header-avatar{width:42px;height:42px}
.conv-avatar img,.header-avatar img{width:100%;height:100%;object-fit:cover;display:block}
.conv-avatar.fallback,.header-avatar.fallback{color:var(--primary);font-size:20px}
.convo-page-title{display:flex;gap:12px;align-items:center}
.page-subline{color:var(--muted);margin-top:6px;font-size:13px}

.badge,.pill{
  display:inline-flex;gap:8px;align-items:center;padding:7px 11px;border-radius:999px;border:1px solid var(--border);
  background:color-mix(in srgb, var(--surface-soft) 92%, transparent);color:var(--muted);font-size:12px;font-weight:600
}
.badge.line i{color:#22c55e}.badge.meta i{color:#5b8cff}.badge.tiktokshop i{color:#ff4d6d}
.badge.s-open i{color:#3b82f6}.badge.s-pending i{color:#f59e0b}.badge.s-resolved i{color:#22c55e}.badge.unread i{color:#ff5e7e}

.empty{border:1px dashed var(--border);border-radius:var(--radius);padding:22px;text-align:center;color:var(--muted);background:color-mix(in srgb, var(--surface-soft) 74%, transparent)}
.empty i{font-size:24px;color:var(--primary)}
.toast-inline{display:flex;gap:10px;align-items:flex-start;padding:14px 16px;margin-bottom:14px;background:color-mix(in srgb, var(--surface) 88%, transparent)}

.center{min-height:76vh;display:flex;align-items:center;justify-content:center}
.card.auth{max-width:440px;width:100%}

.chatwrap{display:grid;gap:14px}
.chatbox{height:62vh;overflow:auto;padding:16px;background:linear-gradient(180deg, color-mix(in srgb, var(--surface-soft) 94%, transparent), color-mix(in srgb, var(--surface) 88%, transparent))}
.msg{display:flex;flex-direction:column;gap:4px;margin:6px 0}.msg.in{align-items:flex-start}.msg.out{align-items:flex-end}
.bubble{display:inline-block;width:fit-content;min-width:0;max-width:min(680px, 72%);border-radius:22px;padding:10px 12px;border:1px solid var(--border);background:var(--bubble-in);box-shadow:var(--shadow-soft)}
.msg.out .bubble{background:linear-gradient(135deg, var(--bubble-out), color-mix(in srgb, var(--bubble-out) 78%, var(--primary2)));border-color:transparent;color:var(--bubble-out-text)}
.msg.out .meta{color:rgba(255,255,255,.85)}
.meta{color:var(--muted);font-size:11px;display:flex;gap:6px;align-items:center;margin-bottom:4px;line-height:1.2}
.msg-head{display:flex;align-items:center;gap:8px;padding:0 4px 1px 2px}
.msg-head-copy{min-width:0}
.msg-sender{font-size:11px;font-weight:600;color:var(--muted);line-height:1.1;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:180px}
.msg-avatar{width:24px;height:24px;border-radius:999px;overflow:hidden;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--border);background:color-mix(in srgb,var(--surface) 94%,transparent);flex:0 0 24px}
.msg-avatar img{width:100%;height:100%;object-fit:cover;display:block}
.msg-avatar.fallback i{font-size:16px;color:var(--muted)}
.text{font-size:14px;line-height:1.38;word-break:break-word}
.text{white-space:pre-wrap;line-height:1.48}
.media-block{display:block}
.msg-media-link{display:block}
.msg-img{display:block;max-width:min(420px, 100%);max-height:420px;border-radius:18px;border:1px solid var(--border);box-shadow:var(--shadow-soft)}
.msg.in .msg-img{background:color-mix(in srgb, var(--surface) 92%, transparent)}
.composer{display:grid;gap:10px}
.quick-reply-bar{display:grid;gap:8px;padding:10px 12px;border:1px solid var(--border);border-radius:18px;background:color-mix(in srgb, var(--surface) 94%, transparent)}
.quick-reply-head{display:flex;align-items:center;justify-content:space-between;gap:10px;font-size:12px;color:var(--muted);font-weight:600}
.quick-reply-head span{display:inline-flex;align-items:center;gap:8px}
.quick-reply-head a{color:var(--primary);font-weight:700}
.quick-reply-list{display:flex;gap:8px;overflow:auto;padding-bottom:2px}
.quick-chip{display:inline-flex;align-items:center;gap:8px;border:1px solid var(--border);background:color-mix(in srgb, var(--surface-soft) 96%, transparent);color:var(--text);border-radius:999px;padding:10px 14px;cursor:pointer;white-space:nowrap;font:inherit;font-size:13px;box-shadow:var(--shadow-soft)}
.quick-chip i{color:var(--primary)}
.quick-chip:hover{transform:translateY(-1px);background:color-mix(in srgb, var(--primary) 10%, var(--surface))}
.quick-reply-empty{font-size:13px;color:var(--muted)}
.quickreply-layout{align-items:start}
.quick-targets{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:10px}
.quick-target-option{justify-content:flex-start;min-width:0;border-radius:18px;padding:12px 14px}
.quick-target-option span{display:inline-flex;align-items:center;gap:8px;min-width:0}
.quick-target-option i{color:var(--primary)}
.quick-card{border:1px solid var(--border);border-radius:22px;padding:16px;background:color-mix(in srgb, var(--surface) 94%, transparent);box-shadow:var(--shadow-soft)}
.quick-card + .quick-card{margin-top:12px}
.quick-card-top{display:flex;justify-content:space-between;gap:14px;align-items:flex-start}
.quick-card-title{font-size:17px;font-weight:700;letter-spacing:-.02em}
.quick-card-text{margin-top:8px;color:var(--muted);font-size:13px;line-height:1.55}
.quick-card-meta{display:flex;gap:8px;flex-wrap:wrap;justify-content:flex-end}
.quick-card-targets{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}
.quick-card-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:14px}
.quick-card-actions form{margin:0}
.quick-target-chip i{color:var(--primary)}

.composer-footer{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}
.composer-tools{display:flex;align-items:center;gap:8px}
.composer-mini-btn{width:42px;height:42px;border-radius:14px;border:1px solid var(--border);background:color-mix(in srgb,var(--surface-soft) 96%,transparent);color:var(--primary);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;box-shadow:var(--shadow-soft);transition:.18s ease}
.composer-mini-btn i{font-size:19px}
.composer-mini-btn:hover{transform:translateY(-1px);background:color-mix(in srgb,var(--primary) 10%,var(--surface));border-color:color-mix(in srgb,var(--primary) 30%,var(--border))}
.composer-mini-btn:focus-visible,.quick-picker-item:focus-visible,.quick-picker-close:focus-visible{outline:2px solid color-mix(in srgb,var(--primary) 50%,transparent);outline-offset:2px}
body.quick-picker-open{overflow:hidden}
.quick-picker-modal[hidden]{display:none!important}
.quick-picker-modal{position:fixed;inset:0;z-index:1400}
.quick-picker-backdrop{position:absolute;inset:0;background:rgba(8,12,24,.52);backdrop-filter:blur(8px)}
.quick-picker-card{position:relative;width:min(100%,820px);max-height:min(88vh,760px);margin:40px auto;background:color-mix(in srgb,var(--surface) 97%,transparent);border:1px solid var(--border);border-radius:24px;box-shadow:var(--shadow);display:grid;grid-template-rows:auto auto minmax(0,1fr) auto;overflow:hidden}
.quick-picker-head{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:18px 20px 14px;border-bottom:1px solid var(--line)}
.quick-picker-title{font-size:28px;font-weight:700;letter-spacing:-.03em;line-height:1.05}
.quick-picker-sub{margin-top:6px;color:var(--muted);font-size:13px;line-height:1.45}
.quick-picker-close{width:42px;height:42px;border-radius:14px;border:1px solid var(--border);background:color-mix(in srgb,var(--surface-soft) 96%,transparent);color:var(--muted);display:inline-flex;align-items:center;justify-content:center;cursor:pointer;flex:0 0 auto}
.quick-picker-tabs{display:flex;gap:10px;padding:0 20px 14px;border-bottom:1px solid var(--line)}
.quick-picker-tab{display:inline-flex;align-items:center;gap:8px;border-radius:12px;padding:10px 14px;font-size:14px;font-weight:700;color:var(--primary);background:color-mix(in srgb,var(--primary) 10%,var(--surface));border:1px solid color-mix(in srgb,var(--primary) 22%,var(--border))}
.quick-picker-body{padding:18px 20px;overflow:auto}
.quick-picker-list{display:grid;gap:12px}
.quick-picker-item{width:100%;text-align:left;border:1px solid var(--border);background:color-mix(in srgb,var(--surface-soft) 95%,transparent);border-radius:18px;padding:14px 16px;cursor:pointer;transition:.18s ease;box-shadow:var(--shadow-soft)}
.quick-picker-item:hover{transform:translateY(-1px);border-color:color-mix(in srgb,var(--primary) 26%,var(--border));background:color-mix(in srgb,var(--primary) 8%,var(--surface))}
.quick-picker-item-top{display:flex;align-items:center;justify-content:space-between;gap:12px}
.quick-picker-item-title{font-size:15px;font-weight:700;letter-spacing:-.01em;color:var(--text)}
.quick-picker-item-use{display:inline-flex;align-items:center;gap:6px;border-radius:999px;padding:6px 10px;background:color-mix(in srgb,var(--primary) 12%,var(--surface));color:var(--primary);font-size:12px;font-weight:700;white-space:nowrap}
.quick-picker-item-text{margin-top:8px;color:var(--muted);font-size:13px;line-height:1.55;white-space:pre-wrap}
.quick-picker-empty-state{min-height:340px;display:grid;place-items:center;text-align:center;gap:12px;padding:22px}
.quick-picker-empty-icon{width:64px;height:64px;border-radius:20px;display:inline-flex;align-items:center;justify-content:center;background:color-mix(in srgb,var(--primary) 12%,var(--surface));border:1px solid color-mix(in srgb,var(--primary) 22%,var(--border));color:var(--primary);font-size:26px;margin-inline:auto}
.quick-picker-empty-title{font-size:24px;font-weight:700;letter-spacing:-.02em}
.quick-picker-empty-copy{max-width:420px;color:var(--muted);font-size:14px;line-height:1.6}
.quick-picker-actions{display:flex;justify-content:flex-end;gap:10px;padding:16px 20px;border-top:1px solid var(--line);flex-wrap:wrap}


.acc{display:flex;justify-content:space-between;gap:12px;align-items:center;padding:14px 16px;background:color-mix(in srgb, var(--surface) 88%, transparent);margin-bottom:12px}
.acc-title{font-weight:700;display:flex;gap:8px;align-items:center}.acc-title i{color:var(--primary)}
.acc-sub{display:flex;gap:8px;flex-wrap:wrap;color:var(--muted);font-size:12px}

.mini{padding:14px 16px;background:color-mix(in srgb, var(--surface) 90%, transparent);margin-top:0;align-self:start}
.mini-k{color:var(--muted);font-size:12px;display:flex;gap:8px;align-items:center}
.mini-v{margin-top:8px;display:flex;gap:8px;align-items:center;justify-content:space-between;flex-wrap:wrap}
.copy{border:1px solid var(--border);background:color-mix(in srgb, var(--surface-soft) 92%, transparent);color:var(--text);border-radius:14px;padding:8px 10px;cursor:pointer}
.seg{display:inline-flex;align-items:center;gap:10px;border:1px solid var(--border);border-radius:999px;padding:10px 14px;background:color-mix(in srgb, var(--surface) 90%, transparent);cursor:pointer;box-shadow:var(--shadow-soft)}
.seg input{accent-color: var(--primary)}

.tablewrap{overflow:auto;background:color-mix(in srgb, var(--surface) 88%, transparent)}
.tbl{width:100%;border-collapse:separate;border-spacing:0}
.tbl th,.tbl td{padding:13px 12px;border-bottom:1px solid var(--line);text-align:left;vertical-align:top;white-space:nowrap}
.tbl th{color:var(--muted);font-size:12px;font-weight:700;background:color-mix(in srgb, var(--surface-soft) 96%, transparent)}
.tbl tr:last-child td{border-bottom:none}
.th{display:inline-flex;gap:8px;align-items:center}.th i{color:color-mix(in srgb, var(--primary) 70%, var(--muted))}

.dock{position:fixed;right:16px;bottom:16px;width:min(430px, calc(100vw - 32px));border:1px solid var(--border);border-radius:24px;background:color-mix(in srgb, var(--card-2) 86%, transparent);backdrop-filter: blur(var(--blur));box-shadow: var(--shadow);z-index:9998;overflow:hidden}
.dock-h{display:flex;align-items:center;justify-content:space-between;gap:10px;padding:14px 14px;border-bottom:1px solid var(--line);font-weight:700}.dock-h i{color:var(--primary)}
.dock-x{border:none;background:transparent;color:var(--muted);cursor:pointer;padding:6px 8px;border-radius:12px}.dock-x:hover{background:color-mix(in srgb, var(--surface-soft) 92%, transparent);color:var(--text)}
.dock-b{max-height:360px;overflow:auto}.dock-item{display:block;padding:12px 14px;border-bottom:1px solid var(--line)}.dock-item:hover{background:color-mix(in srgb, var(--surface-soft) 94%, transparent)}
.dock-top{display:flex;justify-content:space-between;gap:10px;align-items:flex-start}.dock-title{display:flex;gap:8px;align-items:center;font-weight:700}.dock-title i{color:var(--primary)}
.dock-preview{color:var(--muted);margin-top:6px;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}.dock-f{padding:14px}

.toasts{position:fixed; right:16px; top:16px; z-index:9999; display:flex; flex-direction:column; gap:10px; max-width:360px}
.toast{background:color-mix(in srgb, var(--card-2) 92%, transparent);border:1px solid var(--border);box-shadow:var(--shadow);backdrop-filter:blur(var(--blur));border-radius:18px;padding:12px 13px;transform:translateY(-8px);opacity:0;transition:all .25s ease}
.toast.show{opacity:1; transform:translateY(0)}.toast.hide{opacity:0; transform:translateY(-8px)}
.toast-h{display:flex; align-items:center; gap:10px; font-weight:700}.toast-h i{opacity:.92; color:var(--primary)}
.toast-b{margin-top:6px; color:var(--muted); font-size:13px; line-height:1.4; max-height:3.2em; overflow:hidden}
@media (max-width:520px){.toasts{left:12px; right:12px; top:12px; max-width:none;}.dock{right:12px;left:12px;bottom:12px;width:auto}}

.preview-stack{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.preview{border-radius:24px;padding:14px;border:1px solid var(--border);min-height:160px;position:relative;overflow:hidden}
.preview-light{background:linear-gradient(180deg,#f9fafb,#eef2f7)}
.preview-dark{background:linear-gradient(180deg,#0f172a,#111827)}
.preview-bar{height:18px;width:70%;border-radius:999px;background:rgba(255,255,255,.62);margin-bottom:16px}
.preview-dark .preview-bar{background:rgba(255,255,255,.12)}
.preview-card{height:54px;border-radius:18px;background:rgba(255,255,255,.72);box-shadow:0 10px 26px rgba(15,23,42,.10)}
.preview-dark .preview-card{background:rgba(255,255,255,.08);box-shadow:none}
.preview-bubble{position:absolute;right:16px;bottom:16px;width:82px;height:34px;border-radius:18px}
.preview-bubble.out{background:linear-gradient(135deg,var(--primary),var(--primary2))}

.card + .card,.card + form,form + .card,.grid + .card,.grid2 + .card,.grid3 + .card,.card + .grid,.card + .grid2,.card + .grid3{margin-top:0}
.acc-l,.acc-r{min-width:0}
.mini-v code{display:block;max-width:calc(100% - 52px);overflow:auto;white-space:nowrap;padding-bottom:2px}
.card-b .mini-v{align-items:flex-start}

/* ALL10: tighter layout, Prompt everywhere, mobile/tablet refinements */
body,div,span,a,p,small,strong,em,label,button,input,select,option,textarea,table,thead,tbody,tr,th,td,ul,ol,li,form,h1,h2,h3,h4,h5,h6,code,pre,samp,kbd{font-family:Prompt,-apple-system,BlinkMacSystemFont,"SF Pro Display","SF Pro Text","Segoe UI",sans-serif}
select option, select optgroup{background:var(--surface);color:var(--text)}
.columns-2{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px;align-items:start}
.stack-col{display:grid;gap:18px;align-content:start;min-width:0}
.connect-columns .card,.doctor-columns .card{margin:0}
.connect-columns .stack-col,.doctor-columns .stack-col{grid-auto-rows:min-content}
.badge.whatsapp i{color:#25d366}
.badge.whatsapp{border-color:color-mix(in srgb,#25d366 28%,var(--border))}
.connect-columns .card-b,.doctor-columns .card-b{padding:18px}
.filters .sel{min-width:180px}

@media (max-width: 1100px){
  .split{grid-template-columns:1fr}
}
@media (max-width: 980px){
  .columns-2{grid-template-columns:1fr}
  .topbar{flex-direction:column;align-items:stretch;gap:12px;padding:12px 14px}
  .navlinks{overflow-x:auto;flex-wrap:nowrap;padding-bottom:4px}
  .navlink,.nav-dropdown{white-space:nowrap;flex:0 0 auto}
  .nav-dd-menu{position:fixed;left:12px;right:12px;top:auto;min-width:0}
}
@media (max-width: 768px){
  .wrap{padding:14px 10px 26px;gap:14px}
  .quick-targets{grid-template-columns:1fr}
  .quick-card-top,.quick-card-actions{display:grid;grid-template-columns:1fr}
  .filters{display:grid;grid-template-columns:1fr;gap:10px}
  .filters > *{width:100%;min-width:0}
  .f{min-width:0}
  .grid2,.grid3,.preview-stack,.compact-grid{grid-template-columns:1fr}
  .acc{flex-direction:column;align-items:flex-start}
  .acc-r{width:100%}
  .acc-r .btn{flex:1 1 0;min-width:0}
  .conv-top{flex-direction:column;align-items:flex-start}
  .conv-badges{justify-content:flex-start}
  .composer-actions,.actions,.row,.qa{display:grid;grid-template-columns:1fr;gap:10px}
  .composer-actions .btn,.actions .btn,.row .btn,.qa .btn{width:100%}
  .msg-img{max-width:100%;max-height:none}
  .card-h{padding:16px 16px 0}.card-b{padding:16px}
  .page-title,.hero-title{font-size:22px}
}
@media (max-width: 480px){
  .brand{min-width:0}.brand-name{font-size:15px}
  .brand-copy small{display:block}
  .navlink span{display:inline}
  .navlink{min-height:40px;padding:9px 12px}
  .bubble{max-width:100%}
  .center{min-height:68vh}
  .card.auth{max-width:100%}
}

/* ALL11: unified inbox layout */
.inbox-shell{display:grid;gap:18px}
.inbox-hero{margin-bottom:0}
.inbox-board{
  display:grid;
  grid-template-columns:340px minmax(0,1fr) 290px;
  min-height:calc(100vh - 190px);
  border:1px solid var(--border);
  border-radius:32px;
  overflow:hidden;
  background:color-mix(in srgb, var(--card-2) 82%, transparent);
  box-shadow:var(--shadow);
  backdrop-filter:blur(var(--blur)) saturate(1.08)
}
.inbox-sidebar,.inbox-stage,.inbox-details{min-width:0}
.inbox-sidebar{border-right:1px solid var(--line);background:color-mix(in srgb, var(--surface) 88%, transparent)}
.inbox-stage{display:grid;min-height:0;background:color-mix(in srgb, var(--surface) 78%, transparent)}
.inbox-details{border-left:1px solid var(--line);background:color-mix(in srgb, var(--surface) 86%, transparent)}
.sidebar-shell,.stage-shell,.details-shell{display:grid;min-height:0}
.sidebar-shell{grid-template-rows:auto auto minmax(0,1fr);height:100%}
.sidebar-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:20px 18px 14px;border-bottom:1px solid var(--line)}
.sidebar-title{font-size:24px;font-weight:700;letter-spacing:-.03em}
.sidebar-sub{color:var(--muted);font-size:13px;margin-top:4px}
.sidebar-new{width:42px;height:42px;border-radius:14px;display:inline-flex;align-items:center;justify-content:center;border:1px solid var(--border);background:color-mix(in srgb, var(--surface-soft) 94%, transparent);color:var(--primary);box-shadow:var(--shadow-soft)}
.sidebar-search{display:grid;gap:10px;padding:14px 18px;border-bottom:1px solid var(--line)}
.f.compact{min-width:0;border-radius:16px;box-shadow:none}
.sidebar-filters{display:grid;grid-template-columns:1fr 1fr auto;gap:10px}
.sidebar-filter-btn{padding-inline:14px;min-width:46px}
.convlist{padding:10px;display:grid;gap:6px;overflow:auto;min-height:0}
.thread-card{display:block;padding:14px 14px;border-radius:22px;border:1px solid transparent;transition:.16s ease;background:transparent}
.thread-card:hover{background:color-mix(in srgb, var(--surface-soft) 92%, transparent);border-color:var(--border)}
.thread-card.active{background:color-mix(in srgb, var(--primary) 10%, var(--surface));border-color:color-mix(in srgb, var(--primary) 22%, var(--border));box-shadow:var(--shadow-soft)}
.thread-main{display:flex;gap:12px;align-items:flex-start;min-width:0}
.thread-copy{min-width:0;flex:1}
.thread-topline{display:flex;gap:8px;align-items:center;min-width:0}
.thread-name{font-weight:700;letter-spacing:-.02em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1}
.thread-time{font-size:12px;color:var(--muted);flex:0 0 auto}
.thread-unread{display:inline-flex;align-items:center;justify-content:center;min-width:20px;height:20px;padding:0 6px;border-radius:999px;background:linear-gradient(135deg,#ff7a45,#ff5e7e);color:#fff;font-size:11px;font-weight:700;flex:0 0 auto}
.thread-sub{margin-top:5px;color:var(--muted);font-size:13px;line-height:1.4;display:-webkit-box;-webkit-line-clamp:2;-webkit-box-orient:vertical;overflow:hidden}
.thread-meta{margin-top:10px;display:flex;gap:8px;flex-wrap:wrap}
.empty.slim{padding:18px;border-radius:22px}

.stage-shell{grid-template-rows:auto minmax(0,1fr) auto;height:100%}
.stage-head{display:flex;align-items:center;justify-content:space-between;gap:16px;padding:18px 20px;border-bottom:1px solid var(--line);background:color-mix(in srgb, var(--surface) 92%, transparent)}
.stage-user{display:flex;align-items:center;gap:12px;min-width:0}
.stage-user-copy{min-width:0}
.stage-user-name{font-size:26px;font-weight:700;letter-spacing:-.03em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.stage-user-sub{color:var(--muted);margin-top:3px;font-size:13px;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.source-inline{display:inline-flex;align-items:center;gap:8px;min-width:0;max-width:100%;vertical-align:top}
.source-inline i{font-size:14px;color:var(--primary);flex:0 0 auto}
.source-inline.line i{color:#22c55e}
.source-inline.whatsapp i{color:#22c55e}
.source-inline.meta i{color:#1877f2}
.source-inline.tiktokshop i{color:#111827}
.source-inline span{min-width:0;white-space:inherit;overflow:inherit;text-overflow:inherit;word-break:break-word}
.stage-head-actions{display:flex;gap:10px;align-items:center;flex-wrap:wrap;justify-content:flex-end}
.header-avatar.big{width:52px;height:52px}
.header-avatar.xl{width:66px;height:66px}
.stage-body{height:auto;min-height:0;padding:24px 20px 28px;background:
  radial-gradient(800px 520px at 100% 0%, color-mix(in srgb, var(--primary2) 10%, transparent), transparent 62%),
  linear-gradient(180deg, color-mix(in srgb, var(--surface-soft) 78%, transparent), color-mix(in srgb, var(--surface) 92%, transparent))}
.stage-composer{padding:16px 18px 18px;border-top:1px solid var(--line);background:color-mix(in srgb, var(--surface) 94%, transparent)}
.composer-bar{display:grid;gap:12px}
.stage-send-actions{justify-content:flex-end}
.stage-empty{display:grid;place-items:center;height:100%}

.details-shell{padding:22px 18px;align-content:start;gap:16px;height:100%}
.details-top{display:flex;align-items:center;gap:14px;padding-bottom:4px}
.details-name{font-size:24px;font-weight:700;letter-spacing:-.03em;line-height:1.1}
.details-thread{margin-top:6px;color:var(--muted);font-size:13px;word-break:break-all}
.details-section{display:grid;gap:8px;padding:16px;border:1px solid var(--border);border-radius:22px;background:color-mix(in srgb, var(--surface-soft) 88%, transparent)}
.details-k{font-size:12px;color:var(--muted);font-weight:600;letter-spacing:.04em;text-transform:uppercase}
.details-v{font-size:14px;line-height:1.5;word-break:break-word}
.details-v.big{font-size:24px;font-weight:700;letter-spacing:-.03em}
.details-v.code{font-family:ui-monospace,SFMono-Regular,Menlo,Consolas,monospace;font-size:12px}
.details-actions{display:grid;gap:10px;margin-top:auto}

@media (max-width: 1380px){
  .inbox-board{grid-template-columns:320px minmax(0,1fr) 260px}
}
@media (max-width: 1180px){
  .inbox-board{grid-template-columns:320px minmax(0,1fr)}
  .inbox-details{grid-column:1 / -1;border-left:none;border-top:1px solid var(--line)}
  .details-shell{grid-template-columns:repeat(2,minmax(0,1fr))}
  .details-top,.details-actions{grid-column:1 / -1}
}
@media (max-width: 920px){
  .inbox-board{grid-template-columns:1fr;min-height:auto}
  .inbox-sidebar{border-right:none;border-bottom:1px solid var(--line)}
  .inbox-details{border-top:1px solid var(--line)}
  .stage-head{padding:16px}
  .stage-body{padding:18px 14px 20px}
  .stage-composer{padding:14px}
  .stage-user-name{font-size:22px}
}
@media (max-width: 680px){
  .sidebar-head{padding:16px 14px 12px}
  .sidebar-title{font-size:22px}
  .sidebar-search{padding:12px 14px}
  .sidebar-filters{grid-template-columns:1fr}
  .stage-head{display:grid;gap:12px}
  .stage-head-actions{justify-content:flex-start}
  .details-shell{grid-template-columns:1fr;padding:16px 14px}
  .stage-send-actions{display:grid;grid-template-columns:1fr}
}


/* ALL12: full-width direct inbox layout */
.inbox-shell{
  width:calc(100vw - 28px);
  margin-left:calc(50% - 50vw + 14px);
  margin-right:calc(50% - 50vw + 14px);
  gap:14px;
}
.inbox-hero{padding-inline:6px}
.inbox-hero .page-sub{font-size:14px}
.inbox-board{
  grid-template-columns:360px minmax(0,1fr) 300px;
  height:calc(100dvh - 158px);
  min-height:calc(100dvh - 158px);
  border-radius:24px;
  background:color-mix(in srgb, var(--card-2) 88%, transparent);
}
.inbox-sidebar,.inbox-stage,.inbox-details{min-height:0}
.inbox-sidebar{display:grid;grid-template-rows:auto auto minmax(0,1fr)}
.inbox-details{display:grid}
.sidebar-head{padding:20px 18px 14px}
.sidebar-title{font-size:20px}
.sidebar-search{padding:12px 16px}
.sidebar-filters{grid-template-columns:1fr 1fr 46px}
.convlist{padding:10px 10px 18px;gap:6px}
.thread-card{padding:14px 16px;border-radius:18px;min-height:0}
.thread-card.active{box-shadow:none}
.thread-main{gap:12px;align-items:flex-start}
.thread-copy{display:grid;gap:5px}
.thread-topline{gap:8px;align-items:center}
.thread-name{font-size:14.5px;line-height:1.3;font-weight:600}
.thread-time{font-size:11.5px;line-height:1.2;color:var(--muted)}
.thread-sub{margin-top:2px;font-size:13px;-webkit-line-clamp:2;line-height:1.45;color:var(--muted)}
.thread-meta{margin-top:6px;gap:6px}
.thread-meta .badge{padding:4px 10px;font-size:11px}
.thread-meta .badge i{font-size:11px}
.conv-avatar{width:40px;height:40px;flex:0 0 40px;border-radius:12px}
.stage-shell{grid-template-rows:80px minmax(0,1fr) auto}
.stage-head{padding:14px 18px}
.stage-user-name{font-size:20px}
.stage-user-sub{font-size:13px}
.stage-head-actions .badge{padding:7px 11px}
.stage-body{padding:14px 14px 12px}
.stage-composer{padding:10px 14px 12px}
.stage-composer .ta{min-height:64px;max-height:150px}
.bubble{max-width:min(720px, 70%)}
.msg.in .bubble{border-radius:22px 22px 22px 10px}
.msg.out .bubble{border-radius:22px 22px 10px 22px}
.details-shell{padding:16px 14px;overflow:auto}
.details-top{align-items:flex-start;gap:12px}
.details-name{font-size:20px}
.details-section{padding:14px 14px;border-radius:18px}
.details-actions .btn{min-height:48px}

@media (min-width: 1600px){
  .inbox-board{grid-template-columns:380px minmax(0,1fr) 320px}
}
@media (max-width: 1360px){
  .inbox-board{grid-template-columns:330px minmax(0,1fr) 280px}
}
@media (max-width: 1180px){
  .inbox-shell{width:calc(100vw - 20px);margin-left:calc(50% - 50vw + 10px);margin-right:calc(50% - 50vw + 10px)}
  .inbox-board{grid-template-columns:310px minmax(0,1fr);height:calc(100dvh - 150px);min-height:calc(100dvh - 150px)}
}
@media (max-width: 920px){
  .inbox-shell{width:100%;margin-left:0;margin-right:0}
  .inbox-board{height:auto;min-height:calc(100dvh - 118px)}
}
@media (max-width: 680px){
  .inbox-hero{padding-inline:0}
  .sidebar-head{padding:14px 14px 10px}
  .sidebar-search{padding:10px 12px}
  .convlist{padding:6px 6px 10px}
  .thread-card{padding:11px 10px}
}


/* ALL13: select icons + account delete */
.sel-wrap{position:relative;display:block;min-width:0}
.sel-wrap .sel{width:100%}
.sel-leading{position:absolute;left:14px;top:50%;transform:translateY(-50%);pointer-events:none;color:var(--muted);font-size:14px;line-height:1;z-index:2}
.sel.has-leading{padding-left:42px}
.provider-line .sel-leading{color:#22c55e}
.provider-meta .sel-leading{color:#1877f2}
.provider-tiktokshop .sel-leading{color:#ff4d6d}
.provider-whatsapp .sel-leading{color:#25d366}
.provider-all .sel-leading{color:var(--primary)}
.status-open .sel-leading{color:#3b82f6}
.status-pending .sel-leading{color:#f59e0b}
.status-resolved .sel-leading{color:#22c55e}
.status-all .sel-leading{color:var(--primary)}
.acc-r{display:flex;flex-wrap:wrap;justify-content:flex-end;gap:8px}
.acc-r .btn{white-space:nowrap}


/* ALL14: custom filter dropdowns + themed confirm modal */
.filter-dd{position:relative;display:block;min-width:0}
.filter-dd .sel-btn{position:relative;display:flex;align-items:center;width:100%;min-width:0;padding-left:42px;padding-right:40px;text-align:left}
.filter-dd .sel-btn .sel-text{display:block;min-width:0;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;font-size:14px;font-weight:400;line-height:1.2}
.filter-dd .sel-btn .sel-caret{position:absolute;right:14px;top:50%;transform:translateY(-50%);font-size:14px;color:var(--muted);pointer-events:none}
.filter-dd .sel-leading{position:absolute;left:14px;top:50%;transform:translateY(-50%);pointer-events:none;color:var(--muted);font-size:14px;line-height:1;z-index:2;width:16px;text-align:center}
.filter-dd .sel-menu{display:none;position:absolute;left:0;right:auto;top:calc(100% + 6px);z-index:60;padding:6px;background:var(--surface);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow);overflow:hidden;min-width:100%;width:max-content;max-width:min(260px,calc(100vw - 32px))}
.filter-dd.open .sel-menu{display:block}
.filter-dd.open .sel-btn{border-color:color-mix(in srgb,var(--primary) 62%,var(--border));box-shadow:0 0 0 4px color-mix(in srgb,var(--primary) 16%,transparent)}
.sel-item{width:100%;display:flex;align-items:center;gap:8px;padding:9px 12px;border:0;background:transparent;border-radius:12px;color:var(--text);cursor:pointer;font:inherit;font-size:14px;font-weight:400;line-height:1.2;text-align:left;white-space:nowrap}
.sel-item i{font-size:14px;line-height:1;color:var(--muted);width:16px;text-align:center;flex:0 0 16px}
.sel-item:hover,.sel-item.active{background:color-mix(in srgb,var(--primary) 10%,var(--surface))}
.provider-line .sel-item[data-value="line"] i,.provider-line .sel-leading{color:#22c55e}
.provider-meta .sel-item[data-value="meta"] i,.provider-meta .sel-leading{color:#1877f2}
.provider-tiktokshop .sel-item[data-value="tiktokshop"] i,.provider-tiktokshop .sel-leading{color:#ff4d6d}
.provider-whatsapp .sel-item[data-value="whatsapp"] i,.provider-whatsapp .sel-leading{color:#25d366}
.provider-all .sel-item[data-value=""] i,.provider-all .sel-leading{color:var(--primary)}
.status-open .sel-item[data-value="open"] i,.status-open .sel-leading{color:#3b82f6}
.status-pending .sel-item[data-value="pending"] i,.status-pending .sel-leading{color:#f59e0b}
.status-resolved .sel-item[data-value="resolved"] i,.status-resolved .sel-leading{color:#22c55e}
.status-all .sel-item[data-value=""] i,.status-all .sel-leading{color:var(--primary)}
.modal-backdrop{position:fixed;inset:0;background:rgba(8,12,24,.52);backdrop-filter:blur(8px);display:flex;align-items:center;justify-content:center;padding:18px;z-index:1200}
.modal-card{width:min(100%,460px);background:color-mix(in srgb,var(--surface) 96%,transparent);border:1px solid var(--border);border-radius:24px;box-shadow:var(--shadow);padding:22px}
.modal-head{display:flex;gap:14px;align-items:flex-start}
.modal-icon{width:52px;height:52px;border-radius:18px;display:inline-flex;align-items:center;justify-content:center;background:color-mix(in srgb,var(--primary) 12%,var(--surface));border:1px solid color-mix(in srgb,var(--primary) 22%,var(--border));color:var(--primary);font-size:22px;flex:0 0 auto}
.modal-copy{min-width:0;display:grid;gap:6px}
.modal-title{font-size:20px;font-weight:700;letter-spacing:-.02em}
.modal-body{color:var(--muted);font-size:14px;line-height:1.6}
.modal-actions{display:flex;gap:10px;justify-content:flex-end;margin-top:18px;flex-wrap:wrap}
.modal-actions .btn{min-width:128px}
@media (max-width: 640px){.modal-card{border-radius:20px;padding:18px}.modal-actions{display:grid;grid-template-columns:1fr}.modal-actions .btn{width:100%}}


/* ALL16: true fullscreen inbox */
body.page-inbox{overflow:hidden}
body.page-inbox .topbar{position:sticky;top:0;z-index:60;border-bottom:1px solid var(--line);box-shadow:none}
.wrap.wrap-inbox{max-width:none;width:100vw;height:calc(100dvh - 71px);margin:0;padding:0;display:block}
.page-inbox .inbox-shell{width:100%;height:100%;margin:0;gap:0}
.page-inbox .inbox-hero{display:none!important}
.page-inbox .inbox-board{width:100%;height:100%;min-height:100%;border:none;border-radius:0;box-shadow:none;backdrop-filter:none;background:color-mix(in srgb, var(--card-2) 94%, transparent);grid-template-columns:380px minmax(0,1fr) 320px}
.page-inbox .inbox-sidebar,.page-inbox .inbox-stage,.page-inbox .inbox-details{min-height:0;height:100%}
.page-inbox .inbox-sidebar{background:color-mix(in srgb, var(--surface) 96%, transparent)}
.page-inbox .inbox-stage{background:color-mix(in srgb, var(--surface) 94%, transparent)}
.page-inbox .inbox-details{background:color-mix(in srgb, var(--surface) 96%, transparent)}
.page-inbox .sidebar-head{padding:18px 18px 12px}
.page-inbox .sidebar-search{padding:12px 16px}
.page-inbox .convlist{padding:6px 8px 14px;gap:2px}
.page-inbox .thread-card{padding:9px 12px;border-radius:14px}
.page-inbox .thread-main{gap:10px;align-items:flex-start}
.page-inbox .thread-copy{gap:1px}
.page-inbox .thread-topline{align-items:center}
.page-inbox .thread-name{font-size:13.5px;font-weight:600;line-height:1.25}
.page-inbox .thread-sub{font-size:11.5px;-webkit-line-clamp:1;line-height:1.4;margin-top:0;opacity:.55}
.page-inbox .thread-meta{margin-top:3px;gap:4px}
.page-inbox .thread-meta .badge{font-size:9.5px;padding:1px 6px;line-height:1.3}
.page-inbox .thread-meta .badge i{font-size:9px;margin-right:1px}
.page-inbox .thread-meta .sla-badge{font-size:9px;padding:1px 5px}
.page-inbox .conv-avatar{width:36px;height:36px;flex:0 0 36px;border-radius:10px;font-size:14px!important}
.page-inbox .thread-time{font-size:11px}
.page-inbox .thread-unread{min-width:16px;height:16px;font-size:9px;padding:0 4px}
.page-inbox .stage-shell{grid-template-rows:74px minmax(0,1fr) auto}
.page-inbox .stage-head{padding:14px 18px}
.page-inbox .stage-body{padding:12px 14px 10px;background:color-mix(in srgb, var(--surface-soft) 84%, transparent)}
.page-inbox .stage-composer{padding:8px 12px 10px}
.page-inbox .chatbox{border:none;border-radius:0;box-shadow:none;background:transparent;backdrop-filter:none}
.page-inbox .details-shell{padding:14px 14px 18px}
.page-inbox .details-section{border-radius:16px}
.page-inbox .empty,.page-inbox .stage-empty .empty{border-radius:18px}
@media (min-width:1600px){
  .page-inbox .inbox-board{grid-template-columns:400px minmax(0,1fr) 340px}
}
@media (max-width:1360px){
  .page-inbox .inbox-board{grid-template-columns:340px minmax(0,1fr) 290px}
}
@media (max-width:1180px){
  body.page-inbox{overflow:auto}
  .wrap.wrap-inbox{width:100%;height:auto}
  .page-inbox .inbox-board{grid-template-columns:320px minmax(0,1fr);height:calc(100dvh - 71px);min-height:calc(100dvh - 71px)}
}
@media (max-width:920px){
  body.page-inbox{overflow:auto}
  .wrap.wrap-inbox{height:auto}
  .page-inbox .inbox-board{grid-template-columns:1fr;height:auto;min-height:calc(100dvh - 71px)}
}

/* ALL18: cleaner inbox stage */
.page-inbox .stage-head{padding:12px 18px}
.page-inbox .stage-user{gap:10px}
.page-inbox .stage-user-name{font-size:18px}
.page-inbox .stage-user-sub{font-size:12px;margin-top:2px}
.page-inbox .stage-shell{grid-template-rows:68px minmax(0,1fr) auto}
.page-inbox .chatbox.stage-body{display:flex;flex-direction:column;gap:2px;overflow:auto}
.page-inbox .msg{margin:4px 0}
.page-inbox .msg.in .bubble{border-radius:18px 18px 18px 8px}
.page-inbox .msg.out .bubble{border-radius:18px 18px 8px 18px}
.page-inbox .msg-img{max-width:min(300px,100%);border-radius:14px}
.page-inbox .composer-bar{gap:10px}
.page-inbox .thread-card.active{background:color-mix(in srgb,var(--primary) 12%,var(--surface));border-color:color-mix(in srgb,var(--primary) 24%,var(--border));box-shadow:none}
.page-inbox .details-section{padding:12px 14px}
.page-inbox .details-actions .btn{min-height:44px}


/* ALL19: cleaner incoming bubbles + tighter text */
.page-inbox .msg{margin:3px 0}
.page-inbox .msg-head{gap:6px;padding:0 2px 2px 2px}
.page-inbox .msg-sender{font-size:12px;line-height:1.05}
.page-inbox .msg.in .bubble{
  background:transparent;
  border:none;
  box-shadow:none;
  padding:0;
  max-width:min(760px,72%);
}
.page-inbox .msg.in .meta{
  margin:0 0 4px 0;
  padding:0 4px;
}
.page-inbox .msg.in .text{
  display:inline-block;
  background:var(--bubble-in);
  border:1px solid var(--border);
  box-shadow:var(--shadow-soft);
  border-radius:18px 18px 18px 8px;
  padding:9px 12px;
}
.page-inbox .msg.in .media-block{display:inline-block}
.page-inbox .msg.in .msg-media-link{display:inline-block}
.page-inbox .msg.in .msg-img{box-shadow:var(--shadow-soft);border-radius:16px}
.page-inbox .msg.out .text,
.page-inbox .msg.in .text,
.page-inbox .text{
  line-height:1.28;
}


/* ALL20: remove incoming full-width shells + tighter manual line breaks */
.page-inbox .msg.in{align-items:flex-start}
.page-inbox .msg.in .bubble{
  display:inline-flex;
  flex-direction:column;
  align-items:flex-start;
  width:auto;
  min-width:0;
  max-width:min(760px,72%);
}
.page-inbox .msg.in .meta,
.page-inbox .msg.in .media-block,
.page-inbox .msg.in .text{
  width:auto;
  max-width:100%;
}
.page-inbox .msg.in .text{
  display:inline-block;
  white-space:pre-wrap;
  line-height:1.18;
  margin:0;
}
.page-inbox .msg.out .text,
.page-inbox .msg.out .bubble,
.page-inbox .msg.in .bubble,
.page-inbox .msg.in .text{
  word-break:break-word;
  overflow-wrap:anywhere;
}
.page-inbox .msg.out .text{white-space:pre-wrap;line-height:1.18;margin:0}
.page-inbox .msg + .msg{margin-top:2px}
.page-inbox .chatbox.stage-body{gap:0}


/* ALL21: incoming bubbles like outgoing but white + tighter manual new lines */
.page-inbox .msg.in{align-items:flex-start}
.page-inbox .msg.in .bubble{
  display:inline-flex;
  flex-direction:column;
  align-items:flex-start;
  width:auto;
  min-width:0;
  max-width:min(680px,72%);
  background:var(--bubble-in);
  border:1px solid var(--border);
  box-shadow:var(--shadow-soft);
  border-radius:18px 18px 18px 8px;
  padding:10px 12px;
}
.page-inbox .msg.in .meta{
  margin:0 0 4px 0;
  padding:0;
}
.page-inbox .msg.in .text,
.page-inbox .msg.out .text{
  display:block;
  margin:0;
  white-space:pre-line;
  line-height:1.08;
}
.page-inbox .msg.in .text{
  background:transparent;
  border:none;
  box-shadow:none;
  padding:0;
}
.page-inbox .msg.in .media-block,
.page-inbox .msg.in .msg-media-link{display:block}
.page-inbox .msg.in .msg-img{border-radius:14px;box-shadow:var(--shadow-soft)}
.page-inbox .msg + .msg{margin-top:1px}
.page-inbox .chatbox.stage-body{gap:0;padding-top:10px;padding-bottom:8px}


/* ALL22: force incoming messages to true white bubbles + collapse manual line breaks */
.page-inbox .msg.in{
  display:inline-flex !important;
  flex-direction:column !important;
  align-items:flex-start !important;
  align-self:flex-start !important;
  width:auto !important;
  min-width:0 !important;
  max-width:min(680px,72%) !important;
}
.page-inbox .msg.in .bubble{
  display:inline-flex !important;
  flex-direction:column !important;
  align-items:flex-start !important;
  align-self:flex-start !important;
  width:auto !important;
  min-width:0 !important;
  max-width:100% !important;
  background:#fff !important;
  border:1px solid var(--border) !important;
  box-shadow:var(--shadow-soft) !important;
  border-radius:18px 18px 18px 8px !important;
  padding:10px 12px !important;
}
.page-inbox .msg.in .meta,
.page-inbox .msg.out .meta{margin:0 0 4px 0 !important;line-height:1.05 !important}
.page-inbox .msg.in .text,
.page-inbox .msg.out .text{
  white-space:pre-wrap !important;
  line-height:1.02 !important;
  margin:0 !important;
}
.page-inbox .msg.in .text + .text,
.page-inbox .msg.out .text + .text{margin-top:0 !important}
.page-inbox .msg.in .bubble > * + *,
.page-inbox .msg.out .bubble > * + *{margin-top:4px !important}


/* ALL22: connect guides + inbox source label */
.guide-nav{display:flex;flex-wrap:wrap;gap:10px;margin-top:14px}
.guide-nav .btn{min-height:42px;padding:10px 14px}
.guide-stack{display:grid;gap:14px;margin-top:14px}
.guide-panel{
  scroll-margin-top:96px;
  border:1px solid var(--border);
  border-radius:22px;
  background:color-mix(in srgb, var(--surface) 92%, transparent);
  padding:16px;
  box-shadow:var(--shadow-soft)
}
.guide-head{display:grid;gap:6px;margin-bottom:14px}
.guide-title{display:flex;align-items:center;gap:10px;font-weight:700;letter-spacing:-.01em}
.guide-title i{color:var(--primary)}
.guide-sub{color:var(--muted);font-size:13px;line-height:1.5}
.guide-grid{display:grid;gap:12px;grid-template-columns:repeat(3,minmax(0,1fr))}
.guide-box{border:1px solid var(--border);border-radius:18px;background:color-mix(in srgb, var(--surface-soft) 94%, transparent);padding:14px}
.guide-k{display:flex;align-items:center;gap:8px;font-size:13px;font-weight:700;margin-bottom:10px}
.guide-k i{color:var(--primary)}
.guide-steps,.guide-list{margin:0;padding-left:18px;color:var(--text)}
.guide-steps li,.guide-list li{margin:0 0 10px 0;line-height:1.55}
.guide-steps li:last-child,.guide-list li:last-child{margin-bottom:0}
.guide-check li::marker{color:var(--primary)}
.page-inbox .details-thread,.page-inbox .stage-user-sub{word-break:break-word;white-space:normal;overflow:visible;text-overflow:unset}
@media (max-width: 980px){
  .guide-grid{grid-template-columns:1fr}
}

@media (max-width: 760px){
  .composer-footer{display:grid;grid-template-columns:1fr;align-items:stretch}
  .composer-tools{justify-content:flex-start}
  .quick-picker-card{margin:12px auto;max-height:calc(100vh - 24px);border-radius:20px}
  .quick-picker-head,.quick-picker-tabs,.quick-picker-body,.quick-picker-actions{padding-left:14px;padding-right:14px}
  .quick-picker-title{font-size:22px}
  .quick-picker-actions{display:grid;grid-template-columns:1fr}
  .quick-picker-actions .btn{width:100%}
}

/* ════════════════════════════════════════════════
   PHASE 2: Dashboard — Elegant Redesign
   ════════════════════════════════════════════════ */
.db-page{display:grid;gap:20px}

.db-stats{display:grid;grid-template-columns:repeat(4,1fr);gap:14px}
.db-stat{
  display:flex;align-items:center;gap:14px;
  padding:20px 22px;border-radius:20px;
  background:var(--card);border:1px solid var(--border);
  backdrop-filter:blur(12px);transition:.2s;
}
.db-stat:hover{border-color:color-mix(in srgb, var(--primary) 18%, var(--border));transform:translateY(-2px);box-shadow:var(--shadow-soft)}
.db-stat-ico{font-size:24px;width:48px;height:48px;border-radius:14px;display:flex;align-items:center;justify-content:center;background:var(--surface-soft);flex-shrink:0}
.db-stat-num{font-size:26px;font-weight:800;letter-spacing:-.03em;line-height:1}
.db-stat-lbl{font-size:12.5px;color:var(--muted);margin-top:3px;font-weight:400}

.db-grid{display:grid;grid-template-columns:1fr 320px;gap:16px;align-items:start}
.db-col-main{display:grid;gap:16px}
.db-col-side{display:grid;gap:16px}

.db-card{
  background:var(--card);border:1px solid var(--border);border-radius:20px;
  backdrop-filter:blur(12px);overflow:hidden;
}
.db-card-h{
  display:flex;align-items:center;justify-content:space-between;gap:12px;
  padding:16px 20px;border-bottom:1px solid var(--border);
}
.db-card-t{font-size:14.5px;font-weight:600;display:flex;align-items:center;gap:8px}
.db-card-t i{color:var(--primary);font-size:16px}
.db-card-b{padding:16px 20px}
.db-link{font-size:12.5px;color:var(--primary);font-weight:500;text-decoration:none}
.db-link:hover{text-decoration:underline}

.db-legend{display:flex;gap:14px;font-size:12px;color:var(--muted);flex-wrap:wrap}
.db-lg{display:flex;align-items:center;gap:5px}
.db-lg i{font-size:8px;font-style:normal}

/* Channel rows */
.db-ch-row{display:flex;align-items:center;gap:12px;padding:10px 0;border-bottom:1px solid var(--border)}
.db-ch-row:last-child{border-bottom:none}
.db-ch-info{flex:1}
.db-ch-top{display:flex;justify-content:space-between;align-items:center;font-size:13px;margin-bottom:6px}
.db-ch-top strong{font-size:16px;font-weight:700}
.db-ch-bar{height:5px;border-radius:100px;background:var(--surface-soft);overflow:hidden}
.db-ch-bar div{height:100%;border-radius:100px;transition:.4s}

/* Recent chat rows */
.db-row{
  display:flex;align-items:center;justify-content:space-between;gap:14px;
  padding:14px 20px;border-bottom:1px solid var(--border);
  text-decoration:none;color:inherit;transition:.12s;
}
.db-row:last-child{border-bottom:none}
.db-row:hover{background:var(--surface-soft)}
.db-row-left{display:flex;align-items:center;gap:12px;flex:1;min-width:0}
.db-avatar-ph{width:36px;height:36px;border-radius:10px;background:var(--surface-soft);display:flex;align-items:center;justify-content:center;font-size:20px;color:var(--muted);flex-shrink:0}
.db-row-info{min-width:0;flex:1}
.db-row-name{font-size:14px;font-weight:600;white-space:nowrap;overflow:hidden;text-overflow:ellipsis}
.db-row-preview{font-size:12.5px;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;margin-top:2px}
.db-row-right{display:flex;flex-direction:column;align-items:flex-end;gap:4px;flex-shrink:0}
.db-row-time{font-size:11.5px;color:var(--muted)}
.db-unread{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;border-radius:100px;background:linear-gradient(135deg,#ff6b6b,#ee5a24);color:#fff;font-size:10px;font-weight:700;margin-left:6px}

.db-urgent-btn{display:inline-flex;align-items:center;gap:6px;margin-top:14px;padding:8px 18px;border-radius:12px;background:rgba(255,69,58,.1);color:#ff453a;font-size:13px;font-weight:600;text-decoration:none;transition:.15s}
.db-urgent-btn:hover{background:rgba(255,69,58,.15)}

@media(max-width:1024px){.db-grid{grid-template-columns:1fr}}
@media(max-width:768px){.db-stats{grid-template-columns:repeat(2,1fr)}}
@media(max-width:480px){.db-stats{grid-template-columns:1fr}}

/* ════════════════════════════════════════════════
   PHASE 2: Media Lightbox
   ════════════════════════════════════════════════ */
.msg-img{max-width:240px;border-radius:12px;cursor:pointer;display:block;transition:.15s}
.msg-img:hover{opacity:.85;transform:scale(1.02)}
.msg-video{max-width:280px;border-radius:12px;display:block}
.msg-audio{width:100%;max-width:300px;margin-top:4px}
.msg-file{display:flex;align-items:center;gap:10px;padding:10px 14px;border:1px solid var(--border);border-radius:12px;background:var(--surface-soft);font-size:13px;margin-top:4px}
.msg-file i{font-size:20px;color:var(--primary)}
.msg-file-info{min-width:0;flex:1}
.msg-file-name{font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.msg-file-size{font-size:11px;color:var(--muted)}
.msg-sticker{max-width:120px;max-height:120px}

.lightbox-overlay{position:fixed;inset:0;z-index:9999;background:rgba(0,0,0,.92);display:flex;align-items:center;justify-content:center;opacity:0;transition:opacity .2s;cursor:zoom-out}
.lightbox-overlay.show{opacity:1}
.lightbox-img{max-width:90vw;max-height:90vh;border-radius:8px;box-shadow:0 24px 80px rgba(0,0,0,.5);object-fit:contain;transition:transform .2s}
.lightbox-close{position:fixed;top:16px;right:16px;width:44px;height:44px;border-radius:50%;border:none;background:rgba(255,255,255,.15);color:#fff;font-size:20px;cursor:pointer;display:flex;align-items:center;justify-content:center;z-index:10000;backdrop-filter:blur(8px)}
.lightbox-close:hover{background:rgba(255,255,255,.25)}
.lightbox-nav{position:fixed;top:50%;transform:translateY(-50%);width:48px;height:48px;border-radius:50%;border:none;background:rgba(255,255,255,.12);color:#fff;font-size:22px;cursor:pointer;display:flex;align-items:center;justify-content:center;z-index:10000;backdrop-filter:blur(8px)}
.lightbox-nav:hover{background:rgba(255,255,255,.22)}
.lightbox-prev{left:16px}
.lightbox-next{right:16px}
.lightbox-download{position:fixed;bottom:20px;right:20px;padding:10px 20px;border-radius:12px;border:none;background:rgba(255,255,255,.15);color:#fff;font-size:14px;cursor:pointer;display:flex;align-items:center;gap:6px;z-index:10000;font-family:Prompt,sans-serif;backdrop-filter:blur(8px)}
.lightbox-download:hover{background:rgba(255,255,255,.25)}

/* ════════════════════════════════════════════════
   PHASE 2: Enhanced Details Panel
   ════════════════════════════════════════════════ */
.details-info-cards{display:grid;grid-template-columns:1fr 1fr;gap:8px;margin-bottom:16px}
.details-info-card{background:var(--surface-soft);border:1px solid var(--border);border-radius:12px;padding:10px 12px;text-align:center}
.details-info-card .dic-val{font-size:18px;font-weight:700;color:var(--text);line-height:1.2}
.details-info-card .dic-label{font-size:11px;color:var(--muted);margin-top:2px}

.details-notes{margin-top:12px}
.details-notes textarea{width:100%;min-height:80px;border:1px solid var(--border);border-radius:12px;padding:10px 12px;background:var(--surface-soft);color:var(--text);font-size:13px;resize:vertical;font-family:Prompt,sans-serif;transition:.2s}
.details-notes textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb, var(--primary) 12%, transparent)}
.details-notes .notes-saved{font-size:11px;color:var(--primary);margin-top:4px;display:none}

.details-tags{margin-top:12px;display:flex;flex-wrap:wrap;gap:6px}
.details-tag{display:inline-flex;align-items:center;gap:4px;padding:4px 10px;border-radius:100px;font-size:11px;font-weight:500;background:color-mix(in srgb, var(--primary) 10%, transparent);color:var(--primary);border:1px solid color-mix(in srgb, var(--primary) 15%, transparent)}
.details-tag .tag-x{cursor:pointer;opacity:.6;transition:.15s}
.details-tag .tag-x:hover{opacity:1}

.details-quick-actions{margin-top:16px;display:grid;gap:8px}
.details-quick-actions .dqa-row{display:flex;align-items:center;gap:8px}
.details-quick-actions label{font-size:12px;font-weight:600;color:var(--muted);min-width:60px}
.details-quick-actions select{font-size:13px;padding:6px 10px;border:1px solid var(--border);border-radius:10px;background:var(--surface-soft);color:var(--text);font-family:Prompt,sans-serif;min-width:0;flex:1}

/* ════════════════════════════════════════════════
   PHASE 2: Mobile Responsive Enhancements
   ════════════════════════════════════════════════ */
.mobile-back{display:none;align-items:center;gap:6px;padding:8px 12px;font-size:14px;font-weight:600;color:var(--primary);background:none;border:none;cursor:pointer;font-family:Prompt,sans-serif}
.mobile-tab-bar{display:none;position:fixed;bottom:0;left:0;right:0;z-index:50;background:var(--topbar);backdrop-filter:blur(var(--blur));border-top:1px solid var(--border);padding:6px 0 env(safe-area-inset-bottom,6px)}
.mobile-tab-bar-inner{display:flex;justify-content:space-around;align-items:center}
.mobile-tab{display:flex;flex-direction:column;align-items:center;gap:2px;padding:6px 12px;font-size:10px;color:var(--muted);text-decoration:none;font-weight:500;transition:.15s}
.mobile-tab.active{color:var(--primary)}
.mobile-tab i{font-size:20px}

/* Keyboard shortcut hints */
.shortcut-hint{position:fixed;bottom:80px;right:16px;z-index:40;background:var(--card);border:1px solid var(--border);border-radius:14px;padding:12px 16px;box-shadow:var(--shadow);font-size:12px;display:none;max-width:240px}
.shortcut-hint.show{display:block}
.shortcut-hint .sh-title{font-weight:700;margin-bottom:6px;display:flex;align-items:center;gap:6px}
.shortcut-hint .sh-row{display:flex;justify-content:space-between;padding:3px 0;color:var(--muted)}
.shortcut-hint kbd{background:var(--surface-soft);border:1px solid var(--border);border-radius:5px;padding:1px 6px;font-size:11px;font-family:Prompt,monospace;font-weight:600}

@media (max-width: 768px){
  .topbar .navlinks .navlink span,.topbar .navlinks .nav-dd-caret{display:none}
  .topbar .navlinks .navlink{padding:8px}
  .topbar .brand-copy small{display:none}
  .inbox-board{grid-template-columns:1fr!important}
  .inbox-sidebar{display:block}
  .inbox-stage,.inbox-details{display:none}
  .inbox-board.show-stage .inbox-sidebar{display:none}
  .inbox-board.show-stage .inbox-stage{display:flex!important;flex-direction:column}
  .inbox-board.show-stage .inbox-details{display:none}
  .inbox-board.show-details .inbox-sidebar,.inbox-board.show-details .inbox-stage{display:none}
  .inbox-board.show-details .inbox-details{display:block!important}
  .mobile-back{display:flex}
  .mobile-tab-bar{display:block}
  .page-inbox .wrap-inbox{padding-bottom:72px}
  .stage-composer{padding-bottom:env(safe-area-inset-bottom,8px)}
  .stage-composer textarea,.stage-composer input{font-size:16px!important}
  .dash-grid{grid-template-columns:1fr}
  .dash-stats{grid-template-columns:repeat(2,1fr)}
  .details-shell{padding-bottom:80px}
  .shortcut-hint{display:none!important}
}

@media (min-width:769px) and (max-width:1024px){
  .inbox-board{grid-template-columns:280px 1fr!important}
  .inbox-details{display:none}
  .dash-grid{grid-template-columns:1fr}
}

/* Note bubble */
.msg.note .bubble{background:color-mix(in srgb, #f59e0b 10%, var(--card))!important;border:1px solid color-mix(in srgb, #f59e0b 20%, transparent)!important;color:var(--text)}
.msg.note .meta{color:#f59e0b!important}
.note-avatar{background:color-mix(in srgb, #f59e0b 15%, transparent)!important;color:#f59e0b!important;width:28px;height:28px;border-radius:50%;display:flex;align-items:center;justify-content:center;font-size:14px}

/* Keyboard highlight */
.thread-card.kb-highlight{outline:2px solid var(--primary);outline-offset:-2px;border-radius:var(--radius-sm)}

/* Composer toolbar enhanced */
.composer-mini-btn{background:none;border:none;color:var(--muted);cursor:pointer;padding:6px 8px;border-radius:8px;font-size:16px;transition:.15s;font-family:Prompt,sans-serif}
.composer-mini-btn:hover{background:var(--surface-soft);color:var(--primary)}

/* ═══════════════════════════════════════════
   Phase 2: DASHBOARD
   ═══════════════════════════════════════════ */
.dash-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(200px,1fr));gap:12px;margin-bottom:16px}
.dash-stat-card{display:flex;align-items:center;gap:14px;padding:18px 20px;background:var(--card);border:1px solid var(--border);border-radius:var(--radius-sm);box-shadow:var(--shadow-soft)}
.dash-stat-icon{width:44px;height:44px;border-radius:12px;display:flex;align-items:center;justify-content:center;font-size:20px;flex-shrink:0}
.dash-stat-val{font-size:22px;font-weight:700;line-height:1.1}
.dash-stat-label{font-size:12px;color:var(--muted);font-weight:400;margin-top:2px}
.dash-grid{display:grid;grid-template-columns:1fr 320px;gap:16px}
.dash-chart-wrap .card-b{min-height:240px}
.dash-side{display:flex;flex-direction:column;gap:12px}
.dash-recent{display:flex;flex-direction:column}
.dash-recent-item{display:flex;align-items:center;gap:12px;padding:10px 8px;border-bottom:1px solid var(--border);text-decoration:none;color:inherit;transition:.15s}
.dash-recent-item:hover{background:var(--surface-soft);border-radius:var(--radius-sm)}

/* ═══════════════════════════════════════════
   Phase 2: LIGHTBOX
   ═══════════════════════════════════════════ */
.lightbox-overlay{position:fixed;inset:0;z-index:999;background:rgba(0,0,0,.92);display:flex;align-items:center;justify-content:center;opacity:0;transition:opacity .2s;cursor:zoom-out}
.lightbox-overlay.show{opacity:1}
.lightbox-img{max-width:92vw;max-height:90vh;object-fit:contain;border-radius:8px;box-shadow:0 20px 60px rgba(0,0,0,.5);transform:scale(.9);transition:transform .25s}
.lightbox-overlay.show .lightbox-img{transform:scale(1)}
.lightbox-close{position:absolute;top:16px;right:16px;width:40px;height:40px;border-radius:50%;background:rgba(255,255,255,.15);border:none;color:#fff;font-size:20px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:.15s;backdrop-filter:blur(8px)}
.lightbox-close:hover{background:rgba(255,255,255,.3)}
.lightbox-nav{position:absolute;top:50%;transform:translateY(-50%);width:44px;height:44px;border-radius:50%;background:rgba(255,255,255,.12);border:none;color:#fff;font-size:20px;cursor:pointer;display:flex;align-items:center;justify-content:center;transition:.15s;backdrop-filter:blur(8px)}
.lightbox-nav:hover{background:rgba(255,255,255,.25)}
.lightbox-prev{left:16px}
.lightbox-next{right:16px}
.lightbox-download{position:absolute;bottom:20px;right:20px;padding:8px 16px;border-radius:10px;background:rgba(255,255,255,.15);border:none;color:#fff;font-size:13px;cursor:pointer;display:flex;align-items:center;gap:6px;font-family:Prompt,sans-serif;backdrop-filter:blur(8px)}
.lightbox-download:hover{background:rgba(255,255,255,.3)}

/* Media in chat */
.msg-img{max-width:260px;border-radius:12px;cursor:pointer;transition:.15s;display:block}
.msg-img:hover{opacity:.9;transform:scale(1.01)}
.msg-sticker{max-width:140px;display:block}
.msg-video{max-width:280px;border-radius:12px;display:block}
.msg-audio{max-width:280px;display:block;border-radius:8px}
.msg-file{display:flex;align-items:center;gap:10px;padding:10px 14px;background:var(--surface-soft);border:1px solid var(--border);border-radius:12px;text-decoration:none;color:inherit;transition:.15s;max-width:280px}
.msg-file:hover{background:var(--surface);border-color:var(--primary)}
.msg-file i{font-size:24px;color:var(--primary);flex-shrink:0}
.msg-file-name{font-size:13px;font-weight:500;word-break:break-word}
.msg-file-size{font-size:11px;color:var(--muted)}

/* ═══════════════════════════════════════════
   Phase 2: MOBILE RESPONSIVE
   ═══════════════════════════════════════════ */
@media (max-width:768px) {
  .topbar{padding:10px 12px;gap:8px}
  .brand-copy small{display:none}
  .navlinks{gap:2px;overflow-x:auto;scrollbar-width:none;-ms-overflow-style:none}
  .navlinks::-webkit-scrollbar{display:none}
  .navlink span{display:none}
  .navlink{padding:8px 10px;font-size:16px}
  .nav-dd-caret{display:none}

  .wrap{padding:12px 8px 24px;gap:12px}
  .page-h{padding:0 4px}
  .page-title{font-size:18px}
  .page-sub{font-size:12px}

  .inbox-shell{height:calc(100dvh - 52px)}
  .inbox-board{grid-template-columns:1fr!important;position:relative}
  .inbox-sidebar{position:absolute;inset:0;z-index:10;background:var(--bg);transition:transform .25s}
  .inbox-stage{position:absolute;inset:0;z-index:11;background:var(--bg);transform:translateX(100%);transition:transform .25s}
  .inbox-details{display:none}

  .inbox-board.show-chat .inbox-sidebar{transform:translateX(-100%)}
  .inbox-board.show-chat .inbox-stage{transform:translateX(0)}

  .stage-composer .ta{font-size:16px!important;min-height:40px}
  .stage-composer input,.stage-composer textarea,.stage-composer select{font-size:16px!important}

  .dash-stats{grid-template-columns:1fr 1fr}
  .dash-grid{grid-template-columns:1fr}
  .columns-2{grid-template-columns:1fr!important}
  .quickreply-layout{grid-template-columns:1fr!important}

  /* Mobile back button */
  .mobile-back{display:flex!important;align-items:center;gap:6px;background:none;border:none;color:var(--primary);font-size:14px;font-weight:500;cursor:pointer;padding:8px 12px;margin:-8px -12px -8px -12px;font-family:Prompt,sans-serif}
  .mobile-back i{font-size:18px}
}
@media (min-width:769px) {
  .mobile-back{display:none!important}
}

/* Details panel notes auto-save */
.details-notes textarea{width:100%;min-height:80px;background:var(--surface-soft);border:1px solid var(--border);border-radius:var(--radius-sm);padding:10px 12px;font-size:13px;font-family:Prompt,sans-serif;color:var(--text);resize:vertical;transition:.15s}
.details-notes textarea:focus{outline:none;border-color:var(--primary);box-shadow:0 0 0 3px color-mix(in srgb, var(--primary) 15%, transparent)}
.notes-saved{font-size:11px;color:#34c759;margin-top:4px;opacity:0;transition:opacity .3s}
.notes-saved.show{opacity:1}

/* Keyboard shortcut hint */
.kb-hint{position:fixed;bottom:16px;right:16px;z-index:50;background:var(--card-2);border:1px solid var(--border);border-radius:12px;padding:10px 14px;font-size:12px;color:var(--muted);box-shadow:var(--shadow-soft);display:none}
.kb-hint.show{display:block}
.kb-hint kbd{display:inline-block;padding:1px 6px;background:var(--surface-soft);border:1px solid var(--border);border-radius:4px;font-size:11px;font-family:Prompt,monospace}


/* ════════════════════════════════════════════════
   PHASE 3: Search Modal
   ════════════════════════════════════════════════ */
.search-modal-backdrop{position:fixed;inset:0;z-index:9998;background:rgba(0,0,0,.6);display:flex;align-items:flex-start;justify-content:center;padding-top:10vh;backdrop-filter:blur(4px)}
.search-modal{width:90%;max-width:640px;background:var(--card-2);border:1px solid var(--border);border-radius:20px;box-shadow:var(--shadow);overflow:hidden;display:flex;flex-direction:column;max-height:70vh}
.search-modal-head{display:flex;align-items:center;gap:10px;padding:14px 18px;border-bottom:1px solid var(--border)}
.search-modal-head i{font-size:18px;color:var(--muted)}
.search-modal-input{flex:1;border:none;background:transparent;font-size:16px;color:var(--text);outline:none;font-family:Prompt,sans-serif}
.search-modal-input::placeholder{color:var(--muted)}
.search-modal-esc{font-size:11px;padding:3px 8px;border-radius:6px;background:var(--surface-soft);border:1px solid var(--border);color:var(--muted);font-family:Prompt,monospace}
.search-modal-results{overflow-y:auto;flex:1;padding:8px}
.search-result-count{font-size:12px;color:var(--muted);padding:8px 12px;font-weight:600}
.search-result-item{display:block;padding:10px 14px;border-radius:12px;margin-bottom:4px;transition:.15s;cursor:pointer;border:1px solid transparent;text-decoration:none;color:var(--text)}
.search-result-item:hover{background:var(--surface-soft);border-color:var(--border)}
.search-result-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:4px}
.search-result-name{font-size:13px;font-weight:600;display:flex;align-items:center;gap:6px}
.search-result-time{font-size:11px;color:var(--muted)}
.search-result-text{font-size:13px;color:var(--muted);line-height:1.5;margin-bottom:6px}
.search-result-text mark{background:rgba(251,191,36,.25);color:var(--text);border-radius:2px;padding:0 2px}

/* Composer note mode */
.stage-composer.note-mode .ta{background:color-mix(in srgb,#f59e0b 6%,var(--surface))!important}
.composer-note-btn{background:color-mix(in srgb,#f59e0b 12%,transparent)!important;color:#f59e0b!important;border:1px solid color-mix(in srgb,#f59e0b 20%,transparent)!important}

/* ════════════════════════════════════════════════
   PHASE 4: AI Suggestion Box
   ════════════════════════════════════════════════ */
.ai-suggestion{background:color-mix(in srgb,#818cf8 8%,var(--card));border:1px solid color-mix(in srgb,#818cf8 20%,transparent);border-radius:16px;padding:14px 18px;margin:0 12px 8px}
.ai-suggestion-head{display:flex;align-items:center;gap:8px;font-size:13px;color:#818cf8;margin-bottom:8px}
.ai-suggestion-head i{font-size:18px}
.ai-suggestion-time{font-size:11px;color:var(--muted);margin-left:auto}
.ai-suggestion-text{font-size:14px;line-height:1.6;color:var(--text);margin-bottom:10px;padding:10px 14px;background:var(--surface-soft);border-radius:12px}
.ai-suggestion-actions{display:flex;gap:8px;flex-wrap:wrap}

/* ════════════════ A1: Emoji Picker ════════════════ */
.emoji-picker{position:fixed;z-index:9000;width:320px;max-height:360px;background:var(--card-2);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow);display:flex;flex-direction:column;overflow:hidden}
.ep-tabs{display:flex;gap:2px;padding:8px 8px 4px;border-bottom:1px solid var(--border);overflow-x:auto;scrollbar-width:none}
.ep-tabs::-webkit-scrollbar{display:none}
.ep-tab{padding:4px 8px;border:none;background:none;font-size:18px;cursor:pointer;border-radius:8px;transition:.15s;flex-shrink:0}
.ep-tab:hover,.ep-tab.active{background:var(--surface-soft)}
.ep-search{padding:6px 8px}
.ep-input{width:100%;padding:6px 10px;border:1px solid var(--border);border-radius:8px;background:var(--surface-soft);color:var(--text);font-size:13px;font-family:Prompt,sans-serif;outline:none}
.ep-grid{display:grid;grid-template-columns:repeat(8,1fr);gap:2px;padding:4px 8px 8px;overflow-y:auto;flex:1;max-height:220px}
.ep-em{padding:4px;border:none;background:none;font-size:22px;cursor:pointer;border-radius:6px;transition:.1s;line-height:1}
.ep-em:hover{background:var(--surface-soft);transform:scale(1.2)}

/* ════════════════ A1: File Upload ════════════════ */
.upload-bar{display:flex;align-items:center;gap:10px;padding:8px 16px;background:var(--surface);border:1px solid var(--border);border-radius:10px;margin:0 12px 8px;font-size:13px}
.upload-name{flex:1;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;color:var(--text2)}
.upload-progress{width:100px;height:6px;border-radius:100px;background:var(--bg3);overflow:hidden}
.upload-fill{height:100%;background:var(--primary);border-radius:100px;transition:width .2s}
.drag-over{outline:2px dashed var(--primary)!important;outline-offset:-4px}

/* ════════════════ A2: Notification Dropdown ════════════════ */
.notif-dropdown{position:absolute;top:calc(100% + 8px);right:0;width:360px;max-height:440px;background:var(--card-2);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow);z-index:200;display:flex;flex-direction:column;overflow:hidden}
.nd-head{display:flex;justify-content:space-between;align-items:center;padding:12px 16px;border-bottom:1px solid var(--border)}
.nd-title{font-size:14px;font-weight:600}
.nd-read-all{font-size:12px;color:var(--primary);background:none;border:none;cursor:pointer;font-family:Prompt,sans-serif;font-weight:500}
.nd-list{overflow-y:auto;flex:1;max-height:380px}
.nd-item{display:flex;gap:10px;padding:10px 16px;text-decoration:none;color:var(--text);transition:.15s;border-bottom:1px solid var(--border)}
.nd-item:hover{background:var(--surface-soft)}
.nd-item.unread{background:color-mix(in srgb,var(--primary) 4%,transparent)}
.nd-icon{width:32px;height:32px;border-radius:10px;background:var(--surface-soft);display:flex;align-items:center;justify-content:center;font-size:14px;color:var(--primary);flex-shrink:0}
.nd-body{flex:1;min-width:0}
.nd-item-title{font-size:13px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.nd-item-text{font-size:12px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.nd-item-time{font-size:11px;color:var(--muted);margin-top:2px}
.nd-dot{width:8px;height:8px;border-radius:50%;background:var(--primary);flex-shrink:0;margin-top:4px}
.nd-empty{text-align:center;padding:32px;color:var(--muted);font-size:13px}
@media(max-width:768px){.notif-dropdown{width:calc(100vw - 24px);right:-60px}}

/* ════════════════ A3: Load More Spinner ════════════════ */
.load-more-spinner{text-align:center;padding:12px;color:var(--muted);font-size:13px}
.load-more-spinner i{animation:spin 1s linear infinite;display:inline-block}
@keyframes spin{to{transform:rotate(360deg)}}

/* ════════════════ A4: Slash Popup ════════════════ */
.slash-popup{position:absolute;bottom:100%;left:12px;right:12px;background:var(--card-2);border:1px solid var(--border);border-radius:12px;box-shadow:var(--shadow);max-height:240px;overflow-y:auto;z-index:100}
.sp-item{padding:8px 14px;cursor:pointer;font-size:13px;display:flex;align-items:center;gap:8px;border-bottom:1px solid var(--border);transition:.1s}
.sp-item:last-child{border-bottom:none}
.sp-item:hover,.sp-item.active{background:var(--surface-soft)}
.sp-item code{font-size:11px;padding:2px 6px;border-radius:4px;background:var(--surface);color:var(--primary);font-family:Prompt,monospace}
.sp-preview{font-size:12px;color:var(--muted);margin-left:auto;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;max-width:200px}

/* ════════════════ C2: Bulk Actions ════════════════ */
.bulk-bar{display:flex;align-items:center;gap:8px;padding:8px 14px;background:color-mix(in srgb,var(--primary) 10%,var(--surface));border-bottom:1px solid var(--border);flex-wrap:wrap}
.bulk-count{font-size:13px;font-weight:600;color:var(--primary);margin-right:auto}
.thread-card.selectable{cursor:pointer}
.thread-card.selectable::before{content:'';display:inline-block;width:18px;height:18px;border:2px solid var(--border);border-radius:5px;position:absolute;left:8px;top:50%;transform:translateY(-50%);transition:.15s}
.thread-card.selectable{padding-left:36px!important;position:relative}
.thread-card.bulk-selected::before{background:var(--primary);border-color:var(--primary)}

/* ════════════════════════════════════════════════
   A1: Emoji Picker
   ════════════════════════════════════════════════ */
.emoji-picker{position:fixed;z-index:9990;width:320px;max-height:340px;background:var(--card-2);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow);overflow:hidden;display:flex;flex-direction:column}
.ep-tabs{display:flex;gap:2px;padding:8px 8px 4px;border-bottom:1px solid var(--border);overflow-x:auto}
.ep-tab{padding:4px 8px;border:none;background:none;border-radius:8px;cursor:pointer;font-size:14px;transition:.15s}
.ep-tab:hover,.ep-tab.active{background:var(--surface-soft)}
.ep-search{border:none;background:var(--surface-soft);padding:8px 12px;margin:6px 8px;border-radius:10px;font-size:13px;color:var(--text);outline:none;font-family:Prompt,sans-serif}
.ep-grid{display:grid;grid-template-columns:repeat(8,1fr);gap:2px;padding:4px 8px 8px;overflow-y:auto;flex:1}
.ep-em{border:none;background:none;font-size:22px;padding:4px;cursor:pointer;border-radius:8px;transition:.1s;line-height:1}
.ep-em:hover{background:var(--surface-soft);transform:scale(1.2)}

/* A1: File Upload */
.drag-over{outline:3px dashed var(--primary)!important;outline-offset:-4px;background:color-mix(in srgb,var(--primary) 5%,transparent)!important}
.upload-preview{display:flex;align-items:center;gap:10px;padding:10px 14px;border-bottom:1px solid var(--border);background:var(--surface-soft);border-radius:10px 10px 0 0}
.upload-thumb{width:48px;height:48px;object-fit:cover;border-radius:8px}
.upload-info{flex:1;min-width:0}
.upload-name{font-size:13px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.upload-size{font-size:11px;color:var(--muted)}
.upload-remove{background:none;border:none;color:var(--muted);cursor:pointer;padding:6px;font-size:16px;transition:.15s}
.upload-remove:hover{color:#f43f5e}
.upload-progress{height:4px;background:var(--border);border-radius:100px;overflow:hidden}
.upload-bar{height:100%;width:60%;background:var(--primary);border-radius:100px;animation:uploadAnim 1.5s ease-in-out infinite}
@keyframes uploadAnim{0%{width:20%}50%{width:80%}100%{width:20%}}

/* A2: Notification Dropdown */
.notif-dropdown{position:absolute;top:calc(100% + 8px);right:0;width:360px;max-height:440px;background:var(--card-2);border:1px solid var(--border);border-radius:16px;box-shadow:var(--shadow);overflow:hidden;z-index:200;display:flex;flex-direction:column}
.nd-head{display:flex;justify-content:space-between;align-items:center;padding:14px 16px;border-bottom:1px solid var(--border)}
.nd-title{font-size:15px;font-weight:600}
.nd-readall{font-size:12px;color:var(--primary);background:none;border:none;cursor:pointer;font-family:Prompt,sans-serif;font-weight:500}
.nd-list{overflow-y:auto;flex:1}
.nd-item{display:flex;align-items:flex-start;gap:10px;padding:12px 16px;text-decoration:none;color:var(--text);transition:.15s;border-bottom:1px solid var(--border)}
.nd-item:hover{background:var(--surface-soft)}
.nd-item.nd-unread{background:color-mix(in srgb,var(--primary) 4%,transparent)}
.nd-item.nd-unread .nd-item-title{font-weight:600}
.nd-item i{font-size:18px;color:var(--muted);margin-top:2px;flex-shrink:0}
.nd-item-body{flex:1;min-width:0}
.nd-item-title{font-size:13px;font-weight:500}
.nd-item-text{font-size:12px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.nd-item-time{font-size:11px;color:var(--muted);flex-shrink:0;white-space:nowrap}

/* A3: Load More Spinner */
.load-more-spinner{text-align:center;padding:14px;color:var(--muted);font-size:13px}
.load-more-spinner i{display:inline-block;animation:spin .8s linear infinite}
@keyframes spin{to{transform:rotate(360deg)}}

/* A4: Slash Command Popup */
.slash-popup{position:fixed;z-index:9989;width:340px;max-height:240px;background:var(--card-2);border:1px solid var(--border);border-radius:14px;box-shadow:var(--shadow);overflow-y:auto;display:none}
.sp-item{display:flex;align-items:center;gap:8px;padding:10px 14px;width:100%;text-align:left;border:none;background:none;cursor:pointer;font-size:13px;color:var(--text);font-family:Prompt,sans-serif;transition:.1s}
.sp-item:hover,.sp-item.active{background:var(--surface-soft)}
.sp-item code{font-size:11px;padding:2px 6px;border-radius:5px;background:color-mix(in srgb,var(--primary) 10%,transparent);color:var(--primary);font-family:Prompt,monospace}
.sp-title{font-weight:500}
.sp-preview{color:var(--muted);font-size:12px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;flex:1}
.sp-empty{padding:16px;text-align:center;color:var(--muted);font-size:13px}

/* B2: SLA Badge */
.sla-badge{font-size:10px;padding:2px 8px;border-radius:100px;font-weight:600;display:inline-flex;align-items:center;gap:3px}
.sla-ok{background:rgba(52,211,153,.12);color:#34d399}
.sla-warning{background:rgba(251,191,36,.12);color:#fbbf24;animation:slaPulse 1.2s infinite}
.sla-breached{background:rgba(244,63,94,.12);color:#f43f5e}
@keyframes slaPulse{0%,100%{opacity:1}50%{opacity:.5}}

/* C1: Contact List */
.contact-card{display:flex;align-items:center;gap:14px;padding:14px 16px;border-bottom:1px solid var(--border);transition:.15s;cursor:pointer}
.contact-card:hover{background:var(--surface-soft)}
.contact-card .cc-avatar{width:40px;height:40px;border-radius:50%;display:flex;align-items:center;justify-content:center;background:var(--surface-soft);font-size:18px;color:var(--muted);flex-shrink:0;overflow:hidden}
.contact-card .cc-avatar img{width:100%;height:100%;object-fit:cover}
.contact-card .cc-info{flex:1;min-width:0}
.contact-card .cc-name{font-size:14px;font-weight:600}
.contact-card .cc-sub{font-size:12px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.contact-card .cc-right{text-align:right;flex-shrink:0}

/* C2: Bulk Actions */
.bulk-bar{display:none;padding:10px 14px;background:color-mix(in srgb,var(--primary) 12%,var(--surface));border-bottom:1px solid var(--border);align-items:center;gap:10px;font-size:13px}
.bulk-bar.show{display:flex}
.bulk-bar select{font-size:12px;padding:4px 8px;border:1px solid var(--border);border-radius:8px;background:var(--surface-soft);color:var(--text);font-family:Prompt,sans-serif}
.bulk-check{width:18px;height:18px;border-radius:5px;accent-color:var(--primary);cursor:pointer;flex-shrink:0}

/* Language Switcher */
.lang-switch{display:flex;align-items:center;gap:4px;padding:4px 10px;border-radius:100px;border:1px solid var(--border);background:transparent;color:var(--muted);font-size:12px;cursor:pointer;font-family:Prompt,sans-serif;transition:.15s}
.lang-switch:hover{border-color:var(--primary);color:var(--primary)}

@media(max-width:768px){
  .notif-dropdown{width:calc(100vw - 24px);right:-60px}
  .emoji-picker{width:280px}
  .slash-popup{width:calc(100vw - 32px);left:16px!important}
}

/* ════════════════════════════════════════════════════════════════
   V16.1 PATCH — Inbox Spacing + Dashboard Premium Redesign
   ════════════════════════════════════════════════════════════════ */

/* ── INBOX: Breathing Room ── */
.convlist{padding:8px 8px 14px;display:grid;gap:4px;overflow-y:auto;min-height:0}
.thread-card{display:block;padding:10px 12px;border-radius:14px;border:1px solid transparent;transition:.18s;background:transparent;position:relative}
.thread-card:hover{background:color-mix(in srgb, var(--surface-soft) 88%, transparent);border-color:var(--border);box-shadow:0 2px 12px rgba(0,0,0,.04)}
.thread-card.active{background:color-mix(in srgb, var(--primary) 8%, var(--surface));border-color:color-mix(in srgb, var(--primary) 20%, var(--border));box-shadow:0 4px 20px color-mix(in srgb, var(--primary) 8%, transparent)}
.thread-main{display:flex;gap:12px;align-items:flex-start;min-width:0}
.thread-copy{min-width:0;flex:1;display:grid;gap:1px}
.thread-topline{display:flex;gap:8px;align-items:center;min-width:0}
.thread-name{font-size:14px;font-weight:700;letter-spacing:-.02em;white-space:nowrap;overflow:hidden;text-overflow:ellipsis;flex:1;line-height:1.3}
.thread-time{font-size:11px;color:var(--muted);flex:0 0 auto;font-weight:500}
.thread-unread{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 5px;border-radius:999px;background:linear-gradient(135deg,#ff7a45,#ff5e7e);color:#fff;font-size:10px;font-weight:700;flex:0 0 auto;box-shadow:0 2px 8px rgba(255,94,126,.3)}
.thread-sub{color:var(--muted);font-size:12px;line-height:1.4;display:-webkit-box;-webkit-line-clamp:1;-webkit-box-orient:vertical;overflow:hidden;letter-spacing:-.01em}
.thread-meta{display:flex;gap:5px;flex-wrap:wrap;align-items:center;margin-top:2px}
.thread-meta .badge{padding:2px 8px;font-size:10px;font-weight:600;border-radius:100px;letter-spacing:.02em}

.conv-avatar{width:40px;height:40px;flex:0 0 40px;display:inline-flex;align-items:center;justify-content:center;border-radius:12px;overflow:hidden;background:color-mix(in srgb, var(--surface-soft) 94%, transparent);border:1.5px solid var(--border)}
.conv-avatar img{width:100%;height:100%;object-fit:cover;display:block}
.conv-avatar.fallback{color:var(--primary);font-size:20px}

/* Sidebar refinements */
.sidebar-shell{grid-template-rows:auto auto minmax(0,1fr);height:100%}
.sidebar-head{display:flex;align-items:center;justify-content:space-between;gap:12px;padding:20px 18px 16px;border-bottom:1px solid var(--line)}
.sidebar-title{font-size:17px;font-weight:800;letter-spacing:-.03em}
.sidebar-sub{font-size:12px;color:var(--muted);margin-top:2px}
.sidebar-search{padding:12px 14px 10px;border-bottom:1px solid var(--line)}
.sidebar-filters{display:flex;gap:8px;margin-top:8px}

/* ── DASHBOARD: Premium Redesign ── */
.dash-stats{display:grid;grid-template-columns:repeat(auto-fit,minmax(220px,1fr));gap:14px;margin-bottom:24px}
.dash-stat{
  display:flex;align-items:center;gap:16px;
  padding:22px 24px;
  background:var(--card);
  border:1px solid var(--border);
  border-radius:20px;
  backdrop-filter:blur(16px);
  transition:.2s;
  position:relative;
  overflow:hidden;
}
.dash-stat:hover{border-color:var(--border);transform:translateY(-2px);box-shadow:0 8px 30px rgba(0,0,0,.08)}
.dash-stat::after{content:'';position:absolute;top:0;right:0;width:80px;height:80px;border-radius:50%;opacity:.06;pointer-events:none}
.dash-stat:nth-child(1)::after{background:var(--primary)}
.dash-stat:nth-child(2)::after{background:#fb923c}
.dash-stat:nth-child(3)::after{background:#818cf8}
.dash-stat:nth-child(4)::after{background:#34d399}
.dash-stat-icon{
  width:52px;height:52px;border-radius:16px;
  display:flex;align-items:center;justify-content:center;
  font-size:22px;flex-shrink:0;
  position:relative;
}
.dash-stat-val{font-size:28px;font-weight:800;letter-spacing:-.03em;line-height:1}
.dash-stat-label{font-size:13.5px;font-weight:600;color:var(--text);margin-top:4px}
.dash-stat-sub{font-size:11.5px;color:var(--muted);margin-top:2px;font-weight:400}

.dash-grid{display:grid;grid-template-columns:1fr 360px;gap:20px}

/* Chart card */
.dash-chart-section .card{border-radius:22px;overflow:hidden}
.dash-chart-wrap{padding:12px 8px 4px;min-height:220px}
.dash-bars{display:flex;align-items:flex-end;gap:6px;height:200px;padding:0 12px}
.dash-bar-col{display:flex;flex-direction:column;align-items:center;gap:6px;min-width:0;flex:1}
.dash-bar-stack{
  width:100%;max-width:52px;height:100%;
  display:flex;flex-direction:column-reverse;gap:2px;
  border-radius:10px 10px 4px 4px;overflow:hidden;margin:0 auto;
  transition:.3s;
}
.dash-bar-seg{border-radius:6px;min-height:3px;transition:.4s}
.dash-bar-label{font-size:11px;color:var(--muted);white-space:nowrap;font-weight:500}
.dash-bar-val{font-size:12.5px;font-weight:700;color:var(--text)}

.dash-chart-legend{display:flex;gap:18px;padding:14px 12px 6px;flex-wrap:wrap}
.legend-item{display:flex;align-items:center;gap:7px;font-size:12px;color:var(--muted);font-weight:500}
.legend-dot{width:10px;height:10px;border-radius:4px;flex-shrink:0}

/* Provider breakdown */
.dash-provider-row{display:flex;justify-content:space-between;align-items:center;padding:12px 4px;border-bottom:1px solid color-mix(in srgb, var(--border) 50%, transparent)}
.dash-provider-row:last-child{border-bottom:none}
.dash-provider-name{display:flex;align-items:center;gap:10px;font-size:14px;font-weight:500}
.dash-provider-val{font-size:18px;font-weight:800;color:var(--primary);letter-spacing:-.02em}

/* Recent chats */
.dash-chat-item{
  display:block;padding:14px 16px;border-radius:14px;
  transition:.18s;cursor:pointer;margin-bottom:6px;
  border:1px solid transparent;
  background:color-mix(in srgb, var(--surface-soft) 40%, transparent);
}
.dash-chat-item:hover{background:var(--surface-soft);border-color:var(--border);box-shadow:0 2px 10px rgba(0,0,0,.04)}
.dash-chat-top{display:flex;justify-content:space-between;align-items:center;margin-bottom:6px}
.dash-chat-name{font-size:14px;font-weight:600;overflow:hidden;text-overflow:ellipsis;white-space:nowrap;letter-spacing:-.01em}
.dash-chat-time{font-size:11.5px;color:var(--muted);flex-shrink:0;margin-left:10px;font-weight:500}
.dash-chat-preview{font-size:12.5px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap;line-height:1.4}
.dash-pri{display:inline-block;font-size:10px;padding:3px 10px;border-radius:100px;font-weight:700;margin-top:6px;letter-spacing:.02em}

/* Agent activity */
.dash-agent-row{display:flex;justify-content:space-between;align-items:center;padding:12px 4px;border-bottom:1px solid color-mix(in srgb, var(--border) 50%, transparent)}
.dash-agent-row:last-child{border-bottom:none}
.dash-agent-name{display:flex;align-items:center;gap:8px;font-size:14px;font-weight:500}
.dash-agent-count{font-size:14px;font-weight:700;color:var(--primary)}

/* Side cards */
.dash-side .card{border-radius:20px}
.dash-side .card-h{padding:16px 20px 12px}
.dash-side .card-b{padding:8px 16px 16px}

/* General card premium touch */
.card{border-radius:22px;border:1px solid var(--border);background:var(--card);backdrop-filter:blur(var(--blur));box-shadow:0 4px 20px rgba(0,0,0,.03)}
.card-h{padding:18px 22px 14px;border-bottom:1px solid var(--line)}
.card-t{display:flex;gap:10px;align-items:center;font-weight:700;font-size:15px;letter-spacing:-.02em}
.card-t i{color:var(--primary);font-size:17px}
.card-b{padding:18px 22px}

/* Page header */
.page-h{margin-bottom:20px}
.page-title{font-size:22px;font-weight:800;letter-spacing:-.03em;display:flex;align-items:center;gap:10px}
.page-title i{color:var(--primary);font-size:24px}
.page-sub{font-size:13.5px;color:var(--muted);margin-top:4px;font-weight:400}

/* Badge refinements */
.badge{font-size:11px;padding:4px 10px;border-radius:100px;font-weight:600;display:inline-flex;align-items:center;gap:4px;letter-spacing:.02em;line-height:1.2}
.badge i{font-size:11px}
.badge.line{background:rgba(6,199,85,.08);color:#06C755;border:1px solid rgba(6,199,85,.15)}
.badge.meta{background:rgba(10,132,255,.08);color:#0a84ff;border:1px solid rgba(10,132,255,.15)}
.badge.whatsapp{background:rgba(37,211,102,.08);color:#25D366;border:1px solid rgba(37,211,102,.15)}
.badge.tiktokshop{background:rgba(0,0,0,.06);color:var(--text);border:1px solid rgba(0,0,0,.1)}
.badge.s-open{background:rgba(52,211,153,.08);color:#34d399;border:1px solid rgba(52,211,153,.15)}
.badge.s-pending{background:rgba(251,191,36,.08);color:#fbbf24;border:1px solid rgba(251,191,36,.15)}
.badge.s-resolved{background:rgba(148,163,184,.08);color:#94a3b8;border:1px solid rgba(148,163,184,.12)}

/* Empty state */
.empty{text-align:center;padding:40px 20px;color:var(--muted)}
.empty.slim{padding:24px 16px}
.empty i{font-size:36px;display:block;margin-bottom:10px;opacity:.5}
.empty div{font-size:14px;line-height:1.5}

/* Responsive fix */
@media (max-width:980px){.dash-grid{grid-template-columns:1fr}}
@media (max-width:640px){.dash-stats{grid-template-columns:repeat(2,1fr)}.dash-stat{padding:16px}}
@media (max-width:768px){.convlist{gap:4px;padding:8px}.thread-card{padding:12px 14px}}

/* ════════════════════════════════════════════════
   UX: Date Separator
   ════════════════════════════════════════════════ */
.date-sep{text-align:center;padding:16px 0 10px;position:relative}
.date-sep::before{content:'';position:absolute;left:20%;right:20%;top:50%;height:1px;background:var(--border)}
.date-sep span{position:relative;z-index:1;display:inline-block;padding:3px 14px;border-radius:100px;background:var(--surface-soft);font-size:11.5px;color:var(--muted);font-weight:500;letter-spacing:.02em}

/* UX: Toast Messages */
.toast-msg{position:fixed;bottom:24px;left:50%;transform:translateX(-50%) translateY(20px);z-index:10000;padding:12px 22px;border-radius:14px;background:var(--card);border:1px solid var(--border);box-shadow:0 8px 32px rgba(0,0,0,.12);font-size:13px;font-weight:500;display:flex;align-items:center;gap:8px;opacity:0;transition:.3s;pointer-events:none;white-space:nowrap}
.toast-msg.show{opacity:1;transform:translateX(-50%) translateY(0);pointer-events:auto}
.toast-msg i{font-size:16px;color:var(--primary)}
.toast-msg.toast-error{border-color:rgba(244,63,94,.2)}
.toast-msg.toast-error i{color:#f43f5e}

/* UX: Sending + Failed states */
.msg.sending .bubble{opacity:.6}
.msg.sending .meta{color:var(--primary)}
.msg.send-failed .bubble{border:1px solid rgba(244,63,94,.2)!important;background:color-mix(in srgb,#f43f5e 4%,var(--card))!important}
.msg.send-failed .meta{color:#f43f5e}

/* UX: Sidebar Unread Count */
.head-unread-count{font-size:12px;font-weight:500;color:var(--primary);margin-left:6px}
.filter-badge{font-size:9px;background:var(--primary);color:#fff;border-radius:100px;min-width:16px;height:16px;display:inline-flex;align-items:center;justify-content:center;padding:0 4px;margin-left:4px;font-weight:700}
.js-unread-toggle.active{background:color-mix(in srgb,var(--primary) 12%,transparent)!important;border-color:color-mix(in srgb,var(--primary) 22%,transparent)!important;color:var(--primary)!important}

/* UX: Sidebar search no-form style */
#sidebarSearch{padding:12px 16px;border-bottom:1px solid var(--line)}

/* UX: Textarea autoresize */
textarea.ta,textarea.js-autoresize{resize:none;overflow-y:auto;transition:height .15s ease}

/* ════════════════════════════════════════════════
   UX7: Sound Toggle
   ════════════════════════════════════════════════ */
.navlink.muted i{color:var(--muted)!important}

/* ════════════════════════════════════════════════
   UX8: Right-click Context Menu
   ════════════════════════════════════════════════ */
.ctx-menu{position:fixed;z-index:9999;min-width:200px;background:var(--card-2);border:1px solid var(--border);border-radius:14px;box-shadow:0 12px 40px rgba(0,0,0,.18);overflow:hidden;padding:6px 0}
.ctx-head{padding:10px 16px 8px;font-size:12px;font-weight:600;color:var(--muted);display:flex;align-items:center;gap:8px;border-bottom:1px solid var(--border);margin-bottom:4px}
.ctx-item{display:flex;align-items:center;gap:10px;width:100%;padding:9px 16px;border:none;background:none;color:var(--text);font-size:13px;cursor:pointer;font-family:Prompt,sans-serif;transition:.1s;text-align:left}
.ctx-item:hover{background:var(--surface-soft)}
.ctx-item i{font-size:15px;color:var(--muted);width:18px;text-align:center}
.ctx-danger{color:#ef4444}
.ctx-danger i{color:#ef4444}
.ctx-sep{height:1px;background:var(--border);margin:4px 12px}

/* ════════════════════════════════════════════════
   UX12: Reply Bar
   ════════════════════════════════════════════════ */
.msg-reply-btn{position:absolute;top:6px;right:6px;width:28px;height:28px;border-radius:50%;border:none;background:var(--card);box-shadow:0 2px 8px rgba(0,0,0,.12);cursor:pointer;display:flex;align-items:center;justify-content:center;font-size:14px;color:var(--muted);opacity:0;transition:.15s;z-index:2}
.msg .bubble:hover .msg-reply-btn{opacity:1}
.msg .bubble{position:relative}
.reply-bar{display:flex;align-items:center;gap:8px;padding:10px 14px;background:color-mix(in srgb,var(--primary) 6%,var(--surface));border-bottom:1px solid var(--border);border-radius:12px 12px 0 0}
.reply-bar-content{display:flex;align-items:center;gap:8px;flex:1;min-width:0}
.reply-bar-content i{color:var(--primary);font-size:16px;flex-shrink:0}
.reply-bar-text{font-size:12.5px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}
.reply-bar-close{border:none;background:none;color:var(--muted);cursor:pointer;font-size:16px;padding:4px;flex-shrink:0}
.reply-bar-close:hover{color:var(--text)}

/* ════════════════════════════════════════════════
   UX13: Pin Icon
   ════════════════════════════════════════════════ */
.pin-icon{color:var(--primary);font-size:12px;margin-right:4px}
.thread-card.pinned{border-color:color-mix(in srgb,var(--primary) 14%,var(--border))!important;background:color-mix(in srgb,var(--primary) 3%,transparent)!important}
.thread-card.pinned::before{content:'';position:absolute;top:8px;right:8px;width:6px;height:6px;border-radius:50%;background:var(--primary)}

/* ════════════════════════════════════════════════
   UX14: Dark Mode — Comprehensive Fix
   ════════════════════════════════════════════════ */
[data-theme="dark"] .thread-card{border-color:rgba(255,255,255,.04)}
[data-theme="dark"] .thread-card:hover{border-color:rgba(255,255,255,.08);background:rgba(255,255,255,.04)}
[data-theme="dark"] .thread-card.active{border-color:color-mix(in srgb,var(--primary) 30%,rgba(255,255,255,.08));background:color-mix(in srgb,var(--primary) 10%,rgba(255,255,255,.03))}

/* Stage + Sidebar backgrounds */
[data-theme="dark"] .page-inbox .inbox-sidebar{background:rgba(10,14,24,.95)}
[data-theme="dark"] .page-inbox .inbox-stage{background:rgba(14,18,28,.92)}
[data-theme="dark"] .page-inbox .inbox-details{background:rgba(10,14,24,.95)}
[data-theme="dark"] .page-inbox .inbox-board{background:rgba(8,12,20,.96)}
[data-theme="dark"] .page-inbox .stage-body{background:rgba(10,14,24,.5)!important}

/* Chat bubbles in dark mode */
[data-theme="dark"] .msg.in .bubble{background:rgba(255,255,255,.06)!important;border:1px solid rgba(255,255,255,.08)!important;color:var(--text)}
[data-theme="dark"] .msg.in .bubble .text{color:rgba(255,255,255,.88)}
[data-theme="dark"] .msg.in .bubble .meta{color:rgba(255,255,255,.4)}
[data-theme="dark"] .msg.out .bubble{background:color-mix(in srgb,var(--primary) 18%,rgba(20,24,40,.8))!important;border:1px solid color-mix(in srgb,var(--primary) 24%,transparent)!important}
[data-theme="dark"] .msg.out .bubble .text{color:rgba(255,255,255,.92)}
[data-theme="dark"] .msg.out .bubble .meta{color:rgba(255,255,255,.4)}
[data-theme="dark"] .msg.note .bubble{background:rgba(245,158,11,.1)!important;border:1px solid rgba(245,158,11,.15)!important}

/* Header + Composer + Separators */
[data-theme="dark"] .stage-head{border-color:rgba(255,255,255,.06)!important;background:rgba(12,16,26,.9)}
[data-theme="dark"] .sidebar-head{border-color:rgba(255,255,255,.06)!important}
[data-theme="dark"] .sidebar-search{border-color:rgba(255,255,255,.06)!important}
[data-theme="dark"] #sidebarSearch{border-color:rgba(255,255,255,.06)!important}
[data-theme="dark"] .composer,.page-inbox[data-theme="dark"] .stage-composer{border-color:rgba(255,255,255,.06)!important;background:rgba(12,16,26,.9)}
[data-theme="dark"] .composer .ta,.page-inbox .stage-composer .ta{background:rgba(255,255,255,.04)!important;color:rgba(255,255,255,.88)!important;border-color:rgba(255,255,255,.08)!important}

/* Sidebar items */
[data-theme="dark"] .thread-name{color:rgba(255,255,255,.92)}
[data-theme="dark"] .thread-sub{color:rgba(255,255,255,.45)}
[data-theme="dark"] .thread-time{color:rgba(255,255,255,.35)}

/* Cards and UI elements */
[data-theme="dark"] .details-section{background:rgba(255,255,255,.03)!important;border-color:rgba(255,255,255,.06)!important}
[data-theme="dark"] .card{background:rgba(255,255,255,.03);border-color:rgba(255,255,255,.06)}
[data-theme="dark"] .ctx-menu{background:rgba(16,20,32,.97)!important;border-color:rgba(255,255,255,.1)!important}
[data-theme="dark"] .emoji-picker{background:rgba(16,20,32,.97)!important;border-color:rgba(255,255,255,.1)!important}
[data-theme="dark"] .slash-popup{background:rgba(16,20,32,.97)!important}
[data-theme="dark"] .notif-dropdown{background:rgba(16,20,32,.97)!important}
[data-theme="dark"] .date-sep span{background:rgba(20,26,40,.95);color:rgba(255,255,255,.4)}
[data-theme="dark"] .toast-msg{background:rgba(16,20,32,.97)!important;border-color:rgba(255,255,255,.1)!important}

/* Dashboard */
[data-theme="dark"] .db-card{background:rgba(255,255,255,.03)!important;border-color:rgba(255,255,255,.06)!important}
[data-theme="dark"] .db-stat{background:rgba(255,255,255,.03)!important;border-color:rgba(255,255,255,.06)!important}
[data-theme="dark"] .db-row:hover{background:rgba(255,255,255,.04)!important}
[data-theme="dark"] .db-ch-bar{background:rgba(255,255,255,.06)}

/* Badges in dark */
[data-theme="dark"] .badge.tiktokshop{background:rgba(255,255,255,.06);color:rgba(255,255,255,.7);border-color:rgba(255,255,255,.1)}
[data-theme="dark"] .badge.s-open{background:rgba(52,211,153,.12);color:#5eead4}
[data-theme="dark"] .badge.s-pending{background:rgba(251,191,36,.12);color:#fcd34d}

/* Input fields in dark */
[data-theme="dark"] .in,[data-theme="dark"] select.in{background:rgba(255,255,255,.04)!important;border-color:rgba(255,255,255,.1)!important;color:rgba(255,255,255,.88)!important}

/* Msg head in dark */
[data-theme="dark"] .msg-head .msg-sender{color:rgba(255,255,255,.7)}

/* UX11: Typing Indicator */
.typing-indicator{display:flex;align-items:center;gap:10px;padding:10px 16px;color:var(--muted);font-size:12.5px;animation:fadeInUp .2s ease}
.typing-dots{display:flex;gap:3px;align-items:center}
.typing-dots span{width:6px;height:6px;border-radius:50%;background:var(--muted);animation:typingBounce 1.2s ease-in-out infinite}
.typing-dots span:nth-child(2){animation-delay:.2s}
.typing-dots span:nth-child(3){animation-delay:.4s}
@keyframes typingBounce{0%,60%,100%{transform:translateY(0);opacity:.4}30%{transform:translateY(-4px);opacity:1}}
@keyframes fadeInUp{from{opacity:0;transform:translateY(6px)}to{opacity:1;transform:translateY(0)}}

/* ═══════════════════════════════════════════════════
   FINAL FIX: Sidebar Spacing — !important overrides
   This block MUST be at the end of file to win cascade
   ═══════════════════════════════════════════════════ */
.page-inbox .convlist{padding:6px 6px 12px!important;gap:1px!important}
.page-inbox .thread-card{padding:8px 10px!important;border-radius:12px!important;margin:0!important}
.page-inbox .thread-main{gap:10px!important;align-items:center!important}
.page-inbox .thread-copy{gap:0!important}
.page-inbox .thread-topline{gap:6px!important;margin:0!important}
.page-inbox .thread-name{font-size:13.5px!important;font-weight:600!important;line-height:1.2!important}
.page-inbox .thread-time{font-size:10.5px!important}
.page-inbox .thread-sub{font-size:11px!important;line-height:1.3!important;margin:1px 0 0!important;opacity:.5!important;-webkit-line-clamp:1!important}
.page-inbox .thread-meta{margin:2px 0 0!important;gap:3px!important}
.page-inbox .thread-meta .badge{font-size:9px!important;padding:1px 5px!important;line-height:1.2!important;border-radius:6px!important}
.page-inbox .thread-meta .badge i{font-size:8px!important;margin-right:1px!important}
.page-inbox .thread-meta .sla-badge{font-size:8px!important;padding:1px 4px!important}
.page-inbox .conv-avatar{width:34px!important;height:34px!important;flex:0 0 34px!important;border-radius:10px!important;font-size:13px!important}
.page-inbox .thread-unread{min-width:16px!important;height:16px!important;font-size:9px!important;padding:0 4px!important}
.page-inbox .thread-card:hover{background:color-mix(in srgb,var(--surface-soft) 80%,transparent)!important}
.page-inbox .thread-card.active{background:color-mix(in srgb,var(--primary) 10%,var(--surface))!important}
[data-theme="dark"] .page-inbox .thread-card:hover{background:rgba(255,255,255,.05)!important}
[data-theme="dark"] .page-inbox .thread-card.active{background:color-mix(in srgb,var(--primary) 12%,rgba(255,255,255,.03))!important}


/* ═══════════════════════════════════════════════════
   HOTFIX: Left sidebar spacing + mobile width lock
   ═══════════════════════════════════════════════════ */
.page-inbox .inbox-board{
  grid-template-columns:minmax(360px,400px) minmax(0,1fr) 300px!important;
}
.page-inbox .sidebar-shell,
.page-inbox .inbox-sidebar,
.page-inbox .inbox-stage,
.page-inbox .inbox-details{
  min-width:0;
  overflow:hidden;
}
.page-inbox .sidebar-head{
  display:grid!important;
  grid-template-columns:minmax(0,1fr) auto;
  align-items:start;
  gap:12px;
  padding:18px 18px 14px!important;
}
.page-inbox .sidebar-head-title{
  min-width:0;
}
.page-inbox .sidebar-title{
  display:flex;
  align-items:center;
  flex-wrap:wrap;
  gap:6px;
  font-size:24px!important;
  line-height:1.15;
}
.page-inbox .head-unread-count{
  display:inline-flex;
  align-items:center;
  padding:4px 10px;
  border-radius:999px;
  background:color-mix(in srgb,var(--primary) 12%,transparent);
  font-size:11px;
  font-weight:700;
  margin-left:0;
}
.page-inbox .sidebar-sub{
  margin-top:6px;
  font-size:13px;
  line-height:1.4;
}
.page-inbox .sidebar-head-actions{
  display:flex;
  align-items:center;
  gap:8px;
  flex:0 0 auto;
}
.page-inbox .sidebar-new{
  width:42px;
  height:42px;
  flex:0 0 42px;
  border-radius:14px;
}
.page-inbox .sidebar-search{
  padding:14px 16px 12px!important;
  gap:12px;
}
.page-inbox #sidebarSearch{
  padding:14px 16px 12px!important;
}
.page-inbox .sidebar-filters{
  grid-template-columns:minmax(0,1fr) minmax(0,1fr) 48px!important;
  gap:10px;
}
.page-inbox .f.compact{
  min-height:48px;
  padding-inline:14px;
  border-radius:18px;
}
.page-inbox .f.compact .in{
  padding-block:14px;
}
.page-inbox .convlist{
  padding:12px 12px 18px!important;
  gap:10px!important;
  align-content:start;
  overflow:auto;
}
.page-inbox .thread-card{
  padding:14px 14px!important;
  border-radius:18px!important;
  margin:0!important;
}
.page-inbox .thread-main{
  gap:12px!important;
  align-items:flex-start!important;
}
.page-inbox .conv-avatar{
  width:44px!important;
  height:44px!important;
  flex:0 0 44px!important;
  border-radius:14px!important;
}
.page-inbox .thread-copy{
  display:grid!important;
  gap:5px!important;
  min-width:0;
}
.page-inbox .thread-topline{
  display:flex;
  align-items:flex-start!important;
  gap:8px!important;
  min-width:0;
}
.page-inbox .thread-name{
  font-size:14px!important;
  font-weight:700!important;
  line-height:1.35!important;
  flex:1 1 auto;
}
.page-inbox .thread-time{
  font-size:11px!important;
  line-height:1.2!important;
  margin-left:auto;
  padding-top:1px;
  flex:0 0 auto;
}
.page-inbox .thread-unread{
  min-width:18px!important;
  height:18px!important;
  padding:0 5px!important;
  font-size:10px!important;
}
.page-inbox .thread-sub{
  margin:0!important;
  font-size:12px!important;
  line-height:1.45!important;
  opacity:.88!important;
  -webkit-line-clamp:2!important;
}
.page-inbox .thread-meta{
  margin:0!important;
  gap:6px!important;
  align-items:center;
}
.page-inbox .thread-meta .badge,
.page-inbox .thread-meta .sla-badge{
  font-size:10px!important;
  line-height:1.25!important;
  padding:3px 8px!important;
  border-radius:999px!important;
}
.page-inbox .thread-meta .badge i,
.page-inbox .thread-meta .sla-badge i{
  font-size:10px!important;
}
.page-inbox .chatbox.stage-body{
  overflow:auto;
}

@media (max-width:1360px){
  .page-inbox .inbox-board{
    grid-template-columns:360px minmax(0,1fr) 280px!important;
  }
}

@media (max-width:1180px){
  .page-inbox .inbox-board{
    grid-template-columns:360px minmax(0,1fr)!important;
  }
  .page-inbox .inbox-details{
    display:none!important;
  }
}

@media (max-width:768px){
  body.page-inbox{
    overflow:hidden!important;
  }
  .page-inbox .wrap.wrap-inbox{
    width:100%!important;
    max-width:100%!important;
    height:calc(100dvh - 52px)!important;
    overflow:hidden!important;
  }
  .page-inbox .inbox-shell{
    width:100%!important;
    max-width:100%!important;
    height:100%!important;
    overflow:hidden!important;
  }
  .page-inbox .inbox-board{
    width:100%!important;
    max-width:100%!important;
    min-width:0!important;
    height:100%!important;
    min-height:100%!important;
    grid-template-columns:1fr!important;
    position:relative!important;
    overflow:hidden!important;
  }
  .page-inbox .inbox-sidebar,
  .page-inbox .inbox-stage{
    position:absolute!important;
    inset:0!important;
    width:100%!important;
    min-width:100%!important;
    max-width:100%!important;
    height:100%!important;
  }
  .page-inbox .inbox-sidebar{
    display:grid!important;
    z-index:2;
    transform:translateX(0)!important;
  }
  .page-inbox .inbox-stage{
    display:grid!important;
    z-index:3;
    transform:translateX(100%)!important;
  }
  .page-inbox .inbox-details{
    display:none!important;
  }
  .page-inbox .inbox-board.show-chat .inbox-sidebar,
  .page-inbox .inbox-board.show-stage .inbox-sidebar{
    transform:translateX(-100%)!important;
  }
  .page-inbox .inbox-board.show-chat .inbox-stage,
  .page-inbox .inbox-board.show-stage .inbox-stage{
    transform:translateX(0)!important;
  }
  .page-inbox .sidebar-head{
    padding:16px 14px 12px!important;
    gap:10px;
  }
  .page-inbox .sidebar-title{
    font-size:20px!important;
  }
  .page-inbox .sidebar-search,
  .page-inbox #sidebarSearch{
    padding:12px 12px 10px!important;
  }
  .page-inbox .sidebar-filters{
    grid-template-columns:minmax(0,1fr) minmax(0,1fr) 46px!important;
  }
  .page-inbox .convlist{
    padding:10px 10px 14px!important;
    gap:8px!important;
  }
  .page-inbox .thread-card{
    padding:12px!important;
    border-radius:16px!important;
  }
  .page-inbox .conv-avatar{
    width:42px!important;
    height:42px!important;
    flex-basis:42px!important;
  }
  .page-inbox .thread-name{
    font-size:13.5px!important;
  }
  .page-inbox .thread-sub{
    font-size:11.5px!important;
  }
  .page-inbox .thread-meta{
    gap:5px!important;
  }
  .page-inbox .thread-meta .badge,
  .page-inbox .thread-meta .sla-badge{
    font-size:9.5px!important;
    padding:3px 7px!important;
  }
}

/* ═══════════════════════════════════════════════════
   V16.4.7 FINAL SIDEBAR CLEANUP
   แก้ spacing/header/filter/list ฝั่งซ้ายให้เรียงสวยและไม่อัด
   ═══════════════════════════════════════════════════ */
.page-inbox .inbox-board{
  grid-template-columns:minmax(380px,420px) minmax(0,1fr) 320px!important;
}
.page-inbox .sidebar-shell{
  grid-template-rows:auto auto minmax(0,1fr)!important;
}
.page-inbox .sidebar-head{
  display:grid!important;
  grid-template-columns:minmax(0,1fr) auto;
  align-items:center!important;
  column-gap:12px!important;
  row-gap:12px!important;
  padding:18px 18px 14px!important;
}
.page-inbox .sidebar-head-title{
  display:grid!important;
  gap:4px!important;
  min-width:0!important;
}
.page-inbox .sidebar-title{
  display:flex!important;
  align-items:center!important;
  flex-wrap:wrap!important;
  gap:6px!important;
  min-width:0!important;
  margin:0!important;
  font-size:24px!important;
  line-height:1.15!important;
}
.page-inbox .head-unread-count{
  margin:0!important;
}
.page-inbox .sidebar-sub{
  margin:0!important;
}
.page-inbox .sidebar-head-actions{
  display:grid!important;
  grid-auto-flow:column!important;
  grid-auto-columns:42px!important;
  justify-content:end!important;
  align-items:center!important;
  gap:10px!important;
  min-width:max-content!important;
}
.page-inbox .sidebar-new{
  margin:0!important;
}
.page-inbox .sidebar-search,
.page-inbox #sidebarSearch{
  display:grid!important;
  gap:12px!important;
  padding:14px 16px 12px!important;
}
.page-inbox .sidebar-filters{
  display:grid!important;
  grid-template-columns:minmax(0,1fr) minmax(0,1fr) 50px!important;
  gap:10px!important;
  align-items:stretch!important;
}
.page-inbox .filter-dd,
.page-inbox .filter-dd .sel,
.page-inbox .filter-dd .sel-btn{
  width:100%!important;
  min-width:0!important;
}
.page-inbox .sel-btn{
  min-height:44px!important;
}
.page-inbox .sidebar-filter-btn{
  width:50px!important;
  min-width:50px!important;
  padding-inline:0!important;
}
.page-inbox .convlist{
  padding:12px!important;
  gap:10px!important;
  align-content:start!important;
  scrollbar-gutter:stable both-edges;
}
.page-inbox .thread-card{
  padding:13px 14px!important;
  border-radius:18px!important;
}
.page-inbox .thread-main{
  display:flex!important;
  align-items:flex-start!important;
  gap:12px!important;
  min-width:0!important;
}
.page-inbox .conv-avatar{
  width:44px!important;
  height:44px!important;
  flex:0 0 44px!important;
  border-radius:14px!important;
}
.page-inbox .thread-copy{
  min-width:0!important;
  flex:1 1 auto!important;
  display:grid!important;
  gap:5px!important;
}
.page-inbox .thread-topline{
  display:grid!important;
  grid-template-columns:minmax(0,1fr) auto auto;
  align-items:start!important;
  gap:8px!important;
  min-width:0!important;
}
.page-inbox .thread-name{
  min-width:0!important;
  margin:0!important;
  font-size:14px!important;
  font-weight:700!important;
  line-height:1.35!important;
  white-space:nowrap!important;
  overflow:hidden!important;
  text-overflow:ellipsis!important;
}
.page-inbox .thread-time{
  margin:0!important;
  padding-top:2px!important;
  font-size:11px!important;
  line-height:1.2!important;
  white-space:nowrap!important;
}
.page-inbox .thread-unread{
  align-self:start!important;
}
.page-inbox .thread-sub{
  min-width:0!important;
  margin:0!important;
  font-size:12px!important;
  line-height:1.45!important;
  opacity:.88!important;
  -webkit-line-clamp:2!important;
}
.page-inbox .thread-meta{
  margin:0!important;
  display:flex!important;
  flex-wrap:wrap!important;
  gap:6px!important;
  align-items:center!important;
}
.page-inbox .thread-meta .badge,
.page-inbox .thread-meta .sla-badge{
  max-width:100%!important;
  white-space:nowrap!important;
}

@media (max-width:1440px){
  .page-inbox .inbox-board{
    grid-template-columns:minmax(370px,400px) minmax(0,1fr)!important;
  }
  .page-inbox .inbox-details{
    display:none!important;
  }
}

@media (max-width:1180px){
  body.page-inbox{
    overflow:hidden!important;
  }
  .page-inbox .wrap.wrap-inbox{
    width:100%!important;
    max-width:100%!important;
    height:calc(100dvh - 52px)!important;
    overflow:hidden!important;
  }
  .page-inbox .inbox-shell{
    width:100%!important;
    max-width:100%!important;
    height:100%!important;
    overflow:hidden!important;
  }
  .page-inbox .inbox-board{
    width:100%!important;
    max-width:100%!important;
    min-width:0!important;
    height:100%!important;
    min-height:100%!important;
    grid-template-columns:1fr!important;
    position:relative!important;
    overflow:hidden!important;
  }
  .page-inbox .inbox-sidebar,
  .page-inbox .inbox-stage{
    position:absolute!important;
    inset:0!important;
    width:100%!important;
    min-width:100%!important;
    max-width:100%!important;
    height:100%!important;
  }
  .page-inbox .inbox-sidebar{
    display:grid!important;
    z-index:2!important;
    transform:translateX(0)!important;
  }
  .page-inbox .inbox-stage{
    display:grid!important;
    z-index:3!important;
    transform:translateX(100%)!important;
  }
  .page-inbox .inbox-details{
    display:none!important;
  }
  .page-inbox .inbox-board.show-chat .inbox-sidebar,
  .page-inbox .inbox-board.show-stage .inbox-sidebar{
    transform:translateX(-100%)!important;
  }
  .page-inbox .inbox-board.show-chat .inbox-stage,
  .page-inbox .inbox-board.show-stage .inbox-stage{
    transform:translateX(0)!important;
  }
  .page-inbox .sidebar-head{
    padding:16px 14px 12px!important;
  }
  .page-inbox .sidebar-title{
    font-size:20px!important;
  }
  .page-inbox .sidebar-search,
  .page-inbox #sidebarSearch{
    padding:12px 12px 10px!important;
  }
  .page-inbox .sidebar-filters{
    grid-template-columns:minmax(0,1fr) minmax(0,1fr) 46px!important;
  }
  .page-inbox .convlist{
    padding:10px!important;
    gap:8px!important;
  }
  .page-inbox .thread-card{
    padding:12px!important;
    border-radius:16px!important;
  }
  .page-inbox .conv-avatar{
    width:42px!important;
    height:42px!important;
    flex-basis:42px!important;
  }
}

@media (max-width:640px){
  .page-inbox .sidebar-head{
    grid-template-columns:1fr!important;
    align-items:start!important;
  }
  .page-inbox .sidebar-head-actions{
    justify-content:start!important;
  }
  .page-inbox .sidebar-filters{
    grid-template-columns:1fr!important;
  }
  .page-inbox .sidebar-filter-btn{
    width:100%!important;
  }
  .page-inbox .thread-topline{
    grid-template-columns:minmax(0,1fr) auto!important;
  }
  .page-inbox .thread-unread{
    grid-column:2!important;
  }
}

/* ALL23: spacious conversation rows like a clean inbox list */
.page-inbox .convlist{
  padding:14px 14px 22px;
  gap:10px;
}
.page-inbox .thread-card{
  position:relative;
  display:block;
  padding:14px 16px;
  min-height:92px;
  border-radius:20px;
  border:1px solid color-mix(in srgb, var(--border) 72%, transparent);
  background:color-mix(in srgb, var(--surface-soft) 42%, transparent);
}
.page-inbox .thread-card:hover{
  background:color-mix(in srgb, var(--surface-soft) 88%, transparent);
  border-color:color-mix(in srgb, var(--primary) 18%, var(--border));
}
.page-inbox .thread-card.active{
  background:color-mix(in srgb, var(--primary) 12%, var(--surface));
  border-color:color-mix(in srgb, var(--primary) 28%, var(--border));
}
.page-inbox .thread-main{
  gap:14px;
  align-items:center;
}
.page-inbox .thread-copy{
  min-width:0;
  display:grid;
  align-content:center;
  gap:5px;
}
.page-inbox .thread-topline{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto auto;
  gap:10px;
  align-items:start;
}
.page-inbox .thread-name{
  font-size:15px;
  line-height:1.25;
}
.page-inbox .thread-time{
  font-size:12px;
  line-height:1.2;
  margin-top:1px;
  white-space:nowrap;
}
.page-inbox .thread-unread{
  min-width:22px;
  height:22px;
  padding:0 7px;
  font-size:10px;
  align-self:start;
}
.page-inbox .thread-sub{
  margin-top:0;
  font-size:12.5px;
  line-height:1.45;
  opacity:.82;
  -webkit-line-clamp:1;
}
.page-inbox .thread-meta{
  margin-top:0;
  gap:7px;
}
.page-inbox .thread-meta .badge,
.page-inbox .thread-meta .sla-badge{
  min-height:24px;
  padding:3px 8px;
  font-size:10.5px;
  line-height:1.25;
  border-radius:999px;
}
.page-inbox .conv-avatar{
  width:46px;
  height:46px;
  flex:0 0 46px;
  border-radius:14px;
}
@media (max-width: 860px){
  .page-inbox .convlist{padding:12px 12px 18px;gap:8px}
  .page-inbox .thread-card{padding:13px 14px;min-height:88px;border-radius:18px}
}
@media (max-width: 560px){
  .page-inbox .convlist{padding:12px 12px 16px}
  .page-inbox .thread-card{padding:13px 14px;min-height:84px}
  .page-inbox .thread-main{gap:12px}
  .page-inbox .thread-copy{gap:4px}
  .page-inbox .thread-name{font-size:14.5px}
  .page-inbox .thread-sub{font-size:12px}
  .page-inbox .thread-meta{gap:6px}
  .page-inbox .thread-meta .sla-badge{display:none}
}


/* ════════════════════════════════════════════════
   PHASE 2: Inbox UX Polish & Layout Consistency
   ════════════════════════════════════════════════ */
:root{
  --inbox-space-2:8px;
  --inbox-space-3:12px;
  --inbox-space-4:16px;
  --inbox-space-5:20px;
  --inbox-space-6:24px;
  --inbox-space-7:28px;
  --inbox-sidebar-w:370px;
  --inbox-details-w:320px;
  --inbox-card-radius:20px;
  --inbox-panel-radius:0;
}

.page-inbox .inbox-shell{
  width:100%;
  height:100%;
  margin:0;
  gap:0;
  padding:0;
}
.page-inbox .inbox-board{
  width:100%;
  height:100%;
  min-height:100%;
  border:none;
  border-radius:0;
  box-shadow:none;
  backdrop-filter:none;
  overflow:hidden;
  background:color-mix(in srgb, var(--card-2) 96%, transparent);
  grid-template-columns:var(--inbox-sidebar-w) minmax(0,1fr) var(--inbox-details-w);
}
.page-inbox .inbox-sidebar,
.page-inbox .inbox-stage,
.page-inbox .inbox-details{
  min-width:0;
  min-height:0;
  height:100%;
}
.page-inbox .inbox-sidebar{
  display:grid;
  grid-template-rows:auto auto minmax(0,1fr);
  border-right:1px solid var(--line);
  background:color-mix(in srgb, var(--surface) 97%, transparent);
}
.page-inbox .inbox-stage{
  background:color-mix(in srgb, var(--surface) 94%, transparent);
}
.page-inbox .inbox-details{
  border-left:1px solid var(--line);
  background:color-mix(in srgb, var(--surface) 97%, transparent);
}

.page-inbox .sidebar-head{
  padding:var(--inbox-space-5) var(--inbox-space-5) var(--inbox-space-4);
  gap:var(--inbox-space-4);
  align-items:flex-start;
}
.page-inbox .sidebar-head-title{min-width:0;display:grid;gap:6px;}
.page-inbox .sidebar-title{
  font-size:20px;
  line-height:1.15;
  font-weight:700;
  letter-spacing:-.025em;
  display:flex;
  flex-wrap:wrap;
  align-items:center;
  gap:10px;
}
.page-inbox .head-unread-count{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  min-height:24px;
  padding:0 10px;
  border-radius:999px;
  background:color-mix(in srgb, var(--primary) 18%, transparent);
  color:var(--primary);
  font-size:11px;
  font-weight:700;
}
.page-inbox .sidebar-sub{font-size:13px;line-height:1.45;color:var(--muted);}
.page-inbox .sidebar-head-actions,
.page-inbox .sidebar-actions-group{
  display:flex;
  align-items:center;
  justify-content:flex-end;
  gap:10px;
  flex-wrap:wrap;
  flex:0 0 auto;
}
.page-inbox .sidebar-new{
  width:44px;
  height:44px;
  border-radius:16px;
  flex:0 0 44px;
}

.page-inbox .sidebar-search,
.page-inbox .sidebar-search-grid,
.page-inbox #sidebarSearch{
  display:grid;
  gap:var(--inbox-space-3);
  padding:var(--inbox-space-4) var(--inbox-space-5);
  border-bottom:1px solid var(--line);
}
.page-inbox .inbox-search-field,
.page-inbox .f.compact.inbox-search-field{
  min-width:0;
  min-height:50px;
  border-radius:18px;
  padding-inline:14px;
  display:flex;
  align-items:center;
}
.page-inbox .inbox-search-field .in,
.page-inbox .sidebar-search .in{min-width:0;font-size:14px;}
.page-inbox .sidebar-filters,
.page-inbox .sidebar-filters-grid{
  display:grid;
  grid-template-columns:minmax(0,1fr) minmax(0,1fr) 52px;
  gap:var(--inbox-space-3);
  align-items:stretch;
}
.page-inbox .sidebar-filters > *,
.page-inbox .sidebar-filters-grid > *{min-width:0;}
.page-inbox .filter-dd,
.page-inbox .filter-dd .sel,
.page-inbox .filter-dd .sel-btn{width:100%;min-width:0;}
.page-inbox .sel-btn{
  min-height:46px;
  border-radius:16px;
}
.page-inbox .sel-btn .sel-text{
  font-size:14px;
  font-weight:600;
}
.page-inbox .sidebar-filter-btn{
  width:52px;
  min-width:52px;
  padding-inline:0;
  min-height:46px;
  border-radius:16px;
  position:relative;
}
.page-inbox .filter-badge{
  position:absolute;
  top:6px;
  right:6px;
  min-width:18px;
  height:18px;
  padding:0 5px;
  border-radius:999px;
  font-size:10px;
  font-weight:700;
  display:inline-flex;
  align-items:center;
  justify-content:center;
}

.page-inbox .convlist{
  display:grid;
  align-content:start;
  gap:var(--inbox-space-3);
  padding:var(--inbox-space-4);
  overflow:auto;
  min-height:0;
  scrollbar-gutter:stable;
  padding-bottom:max(var(--inbox-space-6), env(safe-area-inset-bottom));
}
.page-inbox .thread-card{
  display:block;
  padding:var(--inbox-space-4);
  border-radius:var(--inbox-card-radius);
  border:1px solid color-mix(in srgb, var(--border) 95%, transparent);
  background:color-mix(in srgb, var(--surface) 86%, transparent);
  box-shadow:none;
}
.page-inbox .thread-card:hover{
  border-color:color-mix(in srgb, var(--primary) 22%, var(--border));
  background:color-mix(in srgb, var(--surface-soft) 94%, transparent);
}
.page-inbox .thread-card.active{
  background:color-mix(in srgb, var(--primary) 11%, var(--surface));
  border-color:color-mix(in srgb, var(--primary) 26%, var(--border));
  box-shadow:0 0 0 1px color-mix(in srgb, var(--primary) 12%, transparent);
}
.page-inbox .thread-main{
  display:grid;
  grid-template-columns:46px minmax(0,1fr);
  gap:var(--inbox-space-3);
  align-items:start;
  min-width:0;
}
.page-inbox .conv-avatar{
  width:46px;
  height:46px;
  flex:0 0 46px;
  border-radius:14px;
  font-size:15px!important;
}
.page-inbox .thread-copy{
  min-width:0;
  display:grid;
  gap:6px;
}
.page-inbox .thread-topline{
  display:grid;
  grid-template-columns:minmax(0,1fr) auto auto;
  gap:8px;
  align-items:start;
  min-width:0;
}
.page-inbox .thread-name{
  min-width:0;
  font-size:15px;
  line-height:1.3;
  font-weight:700;
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}
.page-inbox .thread-time{
  font-size:11.5px;
  line-height:1.25;
  color:var(--muted);
  white-space:nowrap;
  margin-top:1px;
}
.page-inbox .thread-unread{
  min-width:20px;
  height:20px;
  padding:0 6px;
  font-size:10px;
}
.page-inbox .thread-sub{
  margin-top:0;
  font-size:12.5px;
  line-height:1.5;
  color:var(--muted);
  display:-webkit-box;
  -webkit-line-clamp:2;
  -webkit-box-orient:vertical;
  overflow:hidden;
  word-break:break-word;
}
.page-inbox .thread-meta{
  margin-top:2px;
  display:flex;
  flex-wrap:wrap;
  gap:6px;
  align-items:center;
}
.page-inbox .thread-meta .badge,
.page-inbox .thread-meta .sla-badge{
  max-width:100%;
  min-height:24px;
  padding:4px 9px;
  border-radius:999px;
  font-size:10.5px;
  line-height:1.25;
}
.page-inbox .thread-meta .badge i,
.page-inbox .thread-meta .sla-badge i{font-size:10px;}

.page-inbox .stage-shell{grid-template-rows:78px minmax(0,1fr) auto;height:100%;}
.page-inbox .stage-head{
  padding:var(--inbox-space-4) var(--inbox-space-5);
  gap:var(--inbox-space-4);
  border-bottom:1px solid var(--line);
  background:color-mix(in srgb, var(--surface) 96%, transparent);
}
.page-inbox .stage-user{min-width:0;gap:12px;}
.page-inbox .header-avatar.big{width:48px;height:48px;}
.page-inbox .stage-user-copy{min-width:0;}
.page-inbox .stage-user-name{
  font-size:19px;
  line-height:1.2;
  font-weight:700;
  white-space:nowrap;
  overflow:hidden;
  text-overflow:ellipsis;
}
.page-inbox .stage-user-sub,
.page-inbox .details-thread{
  margin-top:3px;
  font-size:12.5px;
  line-height:1.45;
  color:var(--muted);
  word-break:break-word;
}
.page-inbox .stage-head-actions{gap:10px;flex-wrap:wrap;}
.page-inbox .stage-head-actions .badge{min-height:34px;padding:7px 12px;border-radius:999px;}
.page-inbox .stage-body{
  padding:var(--inbox-space-4) var(--inbox-space-5) var(--inbox-space-3);
  background:linear-gradient(180deg, color-mix(in srgb, var(--surface-soft) 84%, transparent), color-mix(in srgb, var(--surface) 96%, transparent));
}
.page-inbox .chatbox.stage-body{display:flex;flex-direction:column;gap:8px;overflow:auto;}
.page-inbox .stage-composer{
  padding:var(--inbox-space-3) var(--inbox-space-5) max(var(--inbox-space-4), env(safe-area-inset-bottom));
  border-top:1px solid var(--line);
  background:color-mix(in srgb, var(--surface) 97%, transparent);
}
.page-inbox .composer-bar{gap:var(--inbox-space-3);}
.page-inbox .stage-composer .ta{min-height:62px;max-height:180px;}
.page-inbox .composer-footer{gap:12px;}
.page-inbox .composer-tools{gap:10px;flex-wrap:wrap;}
.page-inbox .stage-send-actions{display:flex;gap:10px;flex-wrap:wrap;justify-content:flex-end;}
.page-inbox .stage-send-actions .btn{min-height:44px;}

.page-inbox .details-shell{
  display:grid;
  align-content:start;
  gap:var(--inbox-space-4);
  padding:var(--inbox-space-5);
  overflow:auto;
  min-height:0;
  padding-bottom:max(var(--inbox-space-6), env(safe-area-inset-bottom));
}
.page-inbox .details-top{display:flex;align-items:flex-start;gap:12px;}
.page-inbox .header-avatar.xl{width:60px;height:60px;}
.page-inbox .details-name{font-size:18px;line-height:1.2;font-weight:700;}
.page-inbox .details-section{
  gap:8px;
  padding:14px 15px;
  border-radius:18px;
  background:color-mix(in srgb, var(--surface-soft) 92%, transparent);
}
.page-inbox .details-k{font-size:11.5px;}
.page-inbox .details-v{font-size:13.5px;line-height:1.5;}
.page-inbox .details-v.big{font-size:18px;}
.page-inbox .details-actions{gap:10px;margin-top:2px;}
.page-inbox .details-actions .btn{min-height:46px;border-radius:16px;}

.page-inbox .empty,
.page-inbox .stage-empty .empty{
  border-radius:20px;
  padding:24px;
}

.sk{
  position:relative;
  overflow:hidden;
  background:color-mix(in srgb, var(--surface-soft) 88%, transparent);
}
.sk::after{
  content:'';
  position:absolute;
  inset:0;
  transform:translateX(-100%);
  background:linear-gradient(90deg, transparent, color-mix(in srgb, #fff 22%, transparent), transparent);
  animation:inboxShimmer 1.15s linear infinite;
}
@keyframes inboxShimmer{100%{transform:translateX(100%);}}

.thread-skeleton-list{display:grid;gap:var(--inbox-space-3);}
.thread-skeleton-card{
  display:grid;
  grid-template-columns:46px minmax(0,1fr);
  gap:var(--inbox-space-3);
  padding:var(--inbox-space-4);
  border-radius:var(--inbox-card-radius);
  border:1px solid color-mix(in srgb, var(--border) 90%, transparent);
  background:color-mix(in srgb, var(--surface) 80%, transparent);
}
.thread-skeleton-avatar{width:46px;height:46px;border-radius:14px;}
.thread-skeleton-copy{display:grid;gap:8px;min-width:0;}
.thread-skeleton-top{display:grid;grid-template-columns:minmax(0,1fr) 54px;gap:10px;}
.thread-skeleton-line{display:block;height:11px;border-radius:999px;}
.thread-skeleton-line.lg{width:72%;}
.thread-skeleton-line.md{width:88%;}
.thread-skeleton-line.sm{width:56%;}
.thread-skeleton-line.xs{width:100%;}
.thread-skeleton-meta{display:flex;gap:8px;flex-wrap:wrap;}
.thread-skeleton-pill{display:inline-block;width:74px;height:22px;border-radius:999px;}

.stage-skeleton{display:grid;grid-template-rows:auto minmax(0,1fr) auto;height:100%;}
.stage-skeleton-head{
  display:flex;
  align-items:center;
  justify-content:space-between;
  gap:var(--inbox-space-4);
  padding:var(--inbox-space-4) var(--inbox-space-5);
  border-bottom:1px solid var(--line);
}
.stage-skeleton-user{display:flex;align-items:center;gap:12px;min-width:0;}
.stage-skeleton-avatar{width:48px;height:48px;border-radius:16px;flex:0 0 48px;}
.stage-skeleton-copy{display:grid;gap:8px;min-width:0;width:min(280px,46vw);}
.stage-skeleton-pill{width:82px;height:34px;border-radius:999px;flex:0 0 auto;}
.stage-skeleton-body{display:grid;gap:14px;align-content:start;padding:var(--inbox-space-5);overflow:hidden;}
.msg-skeleton{display:grid;gap:8px;max-width:min(62%,560px);}
.msg-skeleton.out{justify-self:end;}
.msg-skeleton-bubble{display:block;height:16px;border-radius:999px;}
.msg-skeleton-bubble.sm{width:120px;}
.msg-skeleton-bubble.md{width:220px;}
.msg-skeleton-bubble.lg{width:320px;}
.msg-skeleton-bubble.xl{width:420px;max-width:100%;}
.stage-skeleton-composer{display:grid;gap:12px;padding:var(--inbox-space-4) var(--inbox-space-5);border-top:1px solid var(--line);}
.stage-skeleton-box{display:block;height:64px;border-radius:18px;}
.stage-skeleton-actions{display:flex;justify-content:flex-end;gap:10px;flex-wrap:wrap;}
.stage-skeleton-chip{display:inline-block;width:96px;height:42px;border-radius:14px;}

.details-skeleton{display:grid;gap:var(--inbox-space-4);}
.details-skeleton-top{display:flex;align-items:center;gap:12px;}
.details-skeleton-avatar{width:60px;height:60px;border-radius:18px;flex:0 0 60px;}
.details-skeleton-copy{display:grid;gap:8px;min-width:0;flex:1;}
.details-skeleton-line{display:block;height:12px;border-radius:999px;}
.details-skeleton-line.lg{width:62%;}
.details-skeleton-line.sm{width:42%;}
.details-skeleton-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px;}
.details-skeleton-card{min-height:88px;border-radius:18px;}
.details-skeleton-large{min-height:108px;}

@media (min-width: 1500px){
  :root{--inbox-sidebar-w:400px;--inbox-details-w:340px;}
}
@media (max-width: 1399px){
  :root{--inbox-sidebar-w:344px;--inbox-details-w:292px;}
  .page-inbox .thread-card{padding:14px 15px;}
}
@media (max-width: 1180px){
  :root{--inbox-sidebar-w:320px;--inbox-details-w:0px;}
  body.page-inbox{overflow:auto;}
  .wrap.wrap-inbox{width:100%;height:auto;}
  .page-inbox .inbox-board{
    grid-template-columns:var(--inbox-sidebar-w) minmax(0,1fr);
    height:calc(100dvh - 71px);
    min-height:calc(100dvh - 71px);
  }
  .page-inbox .inbox-details{display:none;}
  .page-inbox .stage-head{padding-inline:var(--inbox-space-4);}
  .page-inbox .stage-body,
  .page-inbox .stage-composer{padding-inline:var(--inbox-space-4);}
}
@media (max-width: 920px){
  body.page-inbox{overflow:auto;}
  .wrap.wrap-inbox{height:auto;}
  .page-inbox .inbox-board{
    grid-template-columns:1fr !important;
    min-height:calc(100dvh - 71px);
    height:calc(100dvh - 71px);
    position:relative;
    overflow:hidden;
  }
  .page-inbox .inbox-sidebar,
  .page-inbox .inbox-stage{
    position:absolute !important;
    inset:0;
    width:100%;
    min-width:100%;
    height:100%;
    transition:transform .22s ease;
  }
  .page-inbox .inbox-sidebar{z-index:2;transform:translateX(0) !important;}
  .page-inbox .inbox-stage{z-index:3;transform:translateX(100%) !important;}
  .page-inbox .inbox-details{display:none !important;}
  .page-inbox .inbox-board.show-chat .inbox-sidebar,
  .page-inbox .inbox-board.show-stage .inbox-sidebar{transform:translateX(-100%) !important;}
  .page-inbox .inbox-board.show-chat .inbox-stage,
  .page-inbox .inbox-board.show-stage .inbox-stage{transform:translateX(0) !important;}
  .page-inbox .sidebar-head{padding:var(--inbox-space-4) var(--inbox-space-4) var(--inbox-space-3);}
  .page-inbox .sidebar-search,
  .page-inbox #sidebarSearch{padding:var(--inbox-space-3) var(--inbox-space-4);}
  .page-inbox .convlist{padding:var(--inbox-space-3);}
  .page-inbox .stage-head{padding:var(--inbox-space-3) var(--inbox-space-4);}
  .page-inbox .stage-user-name{font-size:17px;}
  .page-inbox .stage-body{padding:var(--inbox-space-4);}
  .page-inbox .stage-composer{padding:var(--inbox-space-3) var(--inbox-space-4) max(var(--inbox-space-4), env(safe-area-inset-bottom));}
  .stage-skeleton-body{padding:var(--inbox-space-4);}
}
@media (max-width: 760px){
  .page-inbox .sidebar-filters,
  .page-inbox .sidebar-filters-grid{grid-template-columns:minmax(0,1fr) minmax(0,1fr);}
  .page-inbox .sidebar-filter-btn{width:100%;min-width:0;grid-column:1 / -1;justify-self:stretch;}
  .page-inbox .filter-badge{right:10px;}
  .page-inbox .thread-card{padding:13px;}
  .page-inbox .thread-main{grid-template-columns:42px minmax(0,1fr);}
  .page-inbox .conv-avatar{width:42px;height:42px;flex-basis:42px;}
  .page-inbox .thread-topline{grid-template-columns:minmax(0,1fr) auto;}
  .page-inbox .thread-unread{grid-column:2;justify-self:end;}
  .page-inbox .thread-time{grid-column:2;grid-row:2;justify-self:end;}
  .page-inbox .stage-head{display:grid;grid-template-columns:minmax(0,1fr);justify-content:stretch;}
  .page-inbox .stage-head-actions{justify-content:flex-start;}
  .page-inbox .composer-footer{display:grid;grid-template-columns:1fr;align-items:stretch;}
  .page-inbox .stage-send-actions{justify-content:stretch;}
  .page-inbox .stage-send-actions .btn{flex:1 1 auto;}
  .page-inbox .details-skeleton-grid{grid-template-columns:1fr;}
  .msg-skeleton{max-width:84%;}
}
@media (max-width: 560px){
  .page-inbox .sidebar-title{font-size:18px;}
  .page-inbox .sidebar-head-actions{gap:8px;}
  .page-inbox .sidebar-new{width:42px;height:42px;flex-basis:42px;}
  .page-inbox .thread-name{font-size:14px;}
  .page-inbox .thread-sub{font-size:12px;-webkit-line-clamp:2;}
  .page-inbox .thread-meta .badge,
  .page-inbox .thread-meta .sla-badge{font-size:10px;padding:3px 8px;}
  .page-inbox .stage-user{align-items:flex-start;}
  .page-inbox .header-avatar.big{width:44px;height:44px;}
  .page-inbox .stage-user-name{font-size:16px;white-space:normal;}
  .page-inbox .msg-img{max-width:min(240px,100%);}
  .stage-skeleton-copy{width:100%;}
  .msg-skeleton-bubble.lg{width:240px;}
  .msg-skeleton-bubble.xl{width:280px;}
}

/* Phase 4 workflow polish */
.stage-workflow-bar{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:12px 16px;border-bottom:1px solid rgba(148,163,184,.14);background:rgba(15,23,42,.03);flex-wrap:wrap}
.stage-workflow-summary,.stage-workflow-actions,.details-inline-actions,.details-inline-row{display:flex;gap:8px;align-items:center;flex-wrap:wrap}
.stage-shortcuts{display:flex;gap:10px;flex-wrap:wrap;padding:0 16px 12px;color:var(--muted);font-size:12px}
.stage-shortcuts kbd{display:inline-flex;align-items:center;justify-content:center;min-width:22px;padding:2px 6px;border-radius:8px;border:1px solid rgba(148,163,184,.25);background:rgba(15,23,42,.05);font:inherit}
.quick-picker-item-meta{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}
.details-context-card{padding:14px;border:1px solid rgba(148,163,184,.16);border-radius:18px;background:rgba(15,23,42,.03);margin-top:14px}
.details-context-head{display:flex;align-items:center;gap:8px;font-weight:700;margin-bottom:12px}
.details-summary-list,.details-activity-list,.details-history-list{display:flex;flex-direction:column;gap:10px}
.details-summary-item,.details-activity-item,.details-history-item{display:block;padding:10px 12px;border-radius:14px;border:1px solid rgba(148,163,184,.14);background:rgba(255,255,255,.02)}
.details-summary-item{display:flex;justify-content:space-between;gap:12px;align-items:flex-start}
.details-summary-item span{color:var(--muted);font-size:12px}
.details-history-item{text-decoration:none;color:inherit}
.details-history-top,.details-activity-top{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;margin-bottom:6px}
.details-history-text,.details-activity-meta{color:var(--muted);font-size:12px}
.details-history-meta{display:flex;gap:8px;flex-wrap:wrap;margin-top:8px}
.details-inline-badge{display:inline-flex;align-items:center;gap:6px;padding:6px 10px;border-radius:999px;border:1px solid rgba(148,163,184,.16);background:rgba(15,23,42,.04);font-size:12px}
.details-inline-badge.sentiment-positive{border-color:rgba(34,197,94,.22)}
.details-inline-badge.sentiment-negative,.details-inline-badge.sentiment-very_negative{border-color:rgba(239,68,68,.22)}
.details-tag{display:inline-flex;align-items:center;gap:6px;border:1px solid rgba(148,163,184,.16);background:rgba(15,23,42,.05);border-radius:999px;padding:6px 10px;color:inherit}
.details-tags{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
@media (max-width: 920px){
  .stage-workflow-bar{padding:10px 12px}
  .stage-shortcuts{padding:0 12px 12px}
}

/* Phase 5 — delivery status */
.msg-delivery{display:inline-flex;align-items:center;gap:5px;margin-left:10px;padding:2px 8px;border-radius:999px;font-size:11px;font-weight:700;border:1px solid rgba(148,163,184,.22);background:rgba(15,23,42,.06);vertical-align:middle}
.delivery-queued{color:#64748b;background:rgba(100,116,139,.10)}
.delivery-sent{color:#2563eb;background:rgba(37,99,235,.10)}
.delivery-retrying,.delivery-retried{color:#d97706;background:rgba(217,119,6,.12)}
.delivery-delivered,.delivery-read{color:#059669;background:rgba(5,150,105,.12)}
.delivery-failed{color:#dc2626;background:rgba(220,38,38,.10)}


/* Phase 7 — Reports / Analytics / QA */
.reports-toolbar{display:flex;justify-content:space-between;gap:14px;align-items:flex-end;flex-wrap:wrap}
.reports-toolbar-left,.reports-toolbar-right,.report-action-group{display:flex;gap:8px;flex-wrap:wrap;align-items:center}
.inline-field{min-width:150px}
.report-kpis .dash-stat{min-height:110px}
.report-main-grid,.report-ops-grid,.report-qa-grid{align-items:start}
.report-meter-row+.report-meter-row,.report-sentiment-row+.report-sentiment-row{margin-top:12px}
.report-meter-top{display:flex;justify-content:space-between;gap:10px;align-items:center;margin-bottom:8px}
.report-meter-bar{height:10px;border-radius:999px;background:color-mix(in srgb, var(--line) 70%, transparent);overflow:hidden}
.report-meter-bar>div{height:100%;border-radius:999px;background:linear-gradient(90deg,var(--primary),var(--primary2))}
.report-sentiment-row{display:flex;justify-content:space-between;gap:12px;align-items:center}
.report-action-group .btn.sm,.inline-form .btn.sm{padding:8px 10px;border-radius:12px;font-size:12px}
.inline-form{display:inline-flex}
.report-qa-cards{display:grid;grid-template-columns:1fr;gap:14px}
.report-qa-card{border:1px solid var(--border);border-radius:18px;padding:16px;background:color-mix(in srgb,var(--surface) 92%, transparent);display:flex;flex-direction:column;gap:12px}
.report-qa-head,.report-qa-foot{display:flex;justify-content:space-between;gap:12px;align-items:flex-start;flex-wrap:wrap}
.report-checklist{display:flex;gap:10px;flex-wrap:wrap}
.report-checklist label{display:inline-flex;gap:6px;align-items:center;padding:8px 10px;border-radius:999px;background:color-mix(in srgb,var(--surface-soft) 88%, transparent);border:1px solid var(--border);font-size:13px}
@media (max-width:920px){
  .reports-toolbar{align-items:stretch}
  .reports-toolbar-left,.reports-toolbar-right{width:100%}
  .reports-toolbar-right .field{flex:1}
}


.aiops-grid{grid-template-columns:repeat(4,minmax(0,1fr));margin-bottom:18px}
.stat-card .stat-top{display:flex;align-items:center;gap:14px}.stat-card .stat-icon{width:46px;height:46px;border-radius:14px;display:inline-flex;align-items:center;justify-content:center;background:color-mix(in srgb,var(--primary) 16%, transparent);color:var(--primary);font-size:20px}.stat-card .stat-label{font-size:12px;color:var(--muted)}.stat-card .stat-value{font-size:28px;font-weight:700;letter-spacing:-.03em}.stat-card .stat-sub{margin-top:10px;font-size:12px;color:var(--muted)}
.grid3{display:grid;grid-template-columns:repeat(3,minmax(0,1fr));gap:14px}.ai-test-result{margin-top:12px}.ai-preview-box{border:1px solid var(--border);background:color-mix(in srgb,var(--surface) 96%, transparent);border-radius:18px;padding:16px}.ai-preview-top{display:flex;gap:8px;flex-wrap:wrap;margin-bottom:10px}.ai-preview-text{font-size:14px;line-height:1.7}.ai-preview-kb{display:flex;gap:8px;flex-wrap:wrap;margin-top:12px}.ai-suggestion-kb{display:flex;gap:8px;flex-wrap:wrap;margin:-2px 0 10px}
@media (max-width:1180px){.aiops-grid{grid-template-columns:repeat(2,minmax(0,1fr))}.grid3{grid-template-columns:1fr}}
@media (max-width:700px){.aiops-grid{grid-template-columns:1fr}}

/* Phase 9 */
.badge.ok{background:rgba(34,197,94,.10);color:#16a34a;border:1px solid rgba(34,197,94,.18)}
.badge.warn{background:rgba(245,158,11,.10);color:#d97706;border:1px solid rgba(245,158,11,.18)}
.badge.bad{background:rgba(239,68,68,.10);color:#dc2626;border:1px solid rgba(239,68,68,.18)}
.tablewrap{overflow:auto}
code{font-family:ui-monospace,SFMono-Regular,Menlo,monospace}


/* Phase 10 — Release Center */
.release-kpis{margin-bottom:18px}.health-list,.stack-list{display:grid;gap:12px}.health-row{display:flex;justify-content:space-between;gap:16px;align-items:flex-start;padding:14px 16px;border:1px solid var(--line);border-radius:18px;background:color-mix(in srgb, var(--surface) 92%, transparent)}.health-row.ok{border-color:rgba(34,197,94,.22)}.health-row.warn{border-color:rgba(245,158,11,.24)}.health-row.fail{border-color:rgba(239,68,68,.24)}.health-title{font-weight:600;display:flex;align-items:center;gap:10px;min-width:220px}.health-msg{color:var(--muted);text-align:right;flex:1}.release-checklist{display:grid;gap:12px}.release-task{display:flex;gap:12px;align-items:flex-start;padding:12px 14px;border:1px solid var(--line);border-radius:16px;background:color-mix(in srgb, var(--surface) 92%, transparent)}.release-task input{margin-top:4px}.release-task span{display:grid;gap:4px}.release-task small{color:var(--muted)}.code-card{border:1px dashed var(--line);border-radius:18px;padding:14px 16px;background:color-mix(in srgb, var(--surface) 94%, transparent)}.code-card pre{margin:0;white-space:pre-wrap;word-break:break-word;font-family:ui-monospace,SFMono-Regular,Menlo,monospace;font-size:12px;line-height:1.6}.code-title{font-weight:700;margin-bottom:8px}.release-note-item{padding:14px 16px;border:1px solid var(--line);border-radius:18px;background:color-mix(in srgb, var(--surface) 95%, transparent)}.release-note-item + .release-note-item{margin-top:12px}.release-note-head{display:flex;justify-content:space-between;gap:12px;align-items:center;flex-wrap:wrap;margin-bottom:6px}.release-note-text{margin-top:10px;line-height:1.7}.release-note-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:16px;padding-top:12px}.badge.ok{background:rgba(34,197,94,.12);color:#16a34a;border-color:rgba(34,197,94,.18)}.badge.warn{background:rgba(245,158,11,.12);color:#d97706;border-color:rgba(245,158,11,.18)}.badge.danger{background:rgba(239,68,68,.12);color:#dc2626;border-color:rgba(239,68,68,.18)}@media (max-width:980px){.health-row{flex-direction:column}.health-msg{text-align:left}.release-note-grid{grid-template-columns:1fr}}

/* 16.6.1 block replaced in 16.6.3 */


/* 16.6.3 inbox ajax switch + workflow cleanup */
.page-inbox .stage-shell{
  display:flex;
  flex-direction:column;
  height:100%;
  min-height:0;
}
.page-inbox .stage-head,
.page-inbox .stage-workflow-bar,
.page-inbox .stage-composer,
.page-inbox .stage-shortcuts,
.page-inbox .quick-reply-bar{
  flex:0 0 auto;
}
.page-inbox .stage-workflow-bar{
  grid-template-columns:1fr;
  align-items:start;
  gap:12px;
  padding:12px 18px 14px;
  background:color-mix(in srgb, var(--surface) 97%, transparent);
}
.page-inbox .stage-workflow-summary{
  min-height:0;
}
.page-inbox .stage-workflow-summary .badge{
  min-height:30px;
  padding:5px 10px;
}
.page-inbox .stage-workflow-actions{
  align-items:center;
  gap:10px;
}
.page-inbox .stage-workflow-actions .btn{
  min-height:38px;
}
.page-inbox .stage-body{
  flex:1 1 auto;
  min-height:0;
  overflow:auto;
  position:relative;
  z-index:1;
  padding-top:18px !important;
}
.page-inbox .chatbox.stage-body{
  display:flex;
  flex-direction:column;
  gap:10px;
  overflow:auto;
}
.page-inbox .chatbox.stage-body .msg:first-child{
  margin-top:0 !important;
}
.page-inbox .ai-suggestion{
  margin:0 18px 12px;
  position:relative;
  z-index:1;
}
@media (max-width: 920px){
  .page-inbox .stage-workflow-bar{padding:12px 14px 14px;}
  .page-inbox .stage-body{padding-top:14px !important;}
  .page-inbox .ai-suggestion{margin:0 14px 10px;}
}

/* 16.6.4 conversation switch + workflow cleanup */
.page-inbox .stage-head{
  position:relative;
  z-index:4;
}
.page-inbox .stage-workflow-bar{
  display:grid !important;
  grid-template-columns:minmax(0,1fr) auto !important;
  align-items:center !important;
  justify-content:space-between !important;
  gap:12px 16px !important;
  padding:12px 18px !important;
  border-bottom:1px solid rgba(148,163,184,.14) !important;
  background:color-mix(in srgb, var(--surface) 98%, transparent) !important;
  position:relative;
  z-index:4;
  box-shadow:0 8px 24px rgba(2,6,23,.04);
}
.page-inbox .stage-workflow-summary{
  display:flex !important;
  align-items:center !important;
  gap:8px !important;
  min-width:0;
}
.page-inbox .stage-workflow-summary .badge{
  min-height:32px;
  padding:6px 11px;
}
.page-inbox .stage-workflow-actions{
  display:flex !important;
  align-items:center !important;
  justify-content:flex-end;
  gap:10px !important;
  flex-wrap:wrap;
  min-width:0;
}
.page-inbox .stage-workflow-actions .btn{
  min-height:38px;
}
.page-inbox .chatbox.stage-body{
  height:auto !important;
  max-height:none !important;
  min-height:0 !important;
  overflow:auto !important;
  padding:14px 18px 10px !important;
  gap:10px !important;
  position:relative;
  z-index:1;
}
.page-inbox .chatbox.stage-body > .msg:first-child,
.page-inbox .chatbox.stage-body > .date-sep:first-child{
  margin-top:0 !important;
}
.page-inbox .chatbox.stage-body .msg,
.page-inbox .chatbox.stage-body .date-sep{
  position:relative;
  z-index:1;
}
.page-inbox .ai-suggestion{
  margin:0 18px 12px !important;
  position:relative;
  z-index:2;
}
.page-inbox .stage-composer{
  position:relative;
  z-index:4;
}
@media (max-width: 1100px){
  .page-inbox .stage-workflow-bar{
    grid-template-columns:minmax(0,1fr) !important;
    align-items:start !important;
  }
  .page-inbox .stage-workflow-actions{
    justify-content:flex-start;
  }
}
@media (max-width: 920px){
  .page-inbox .stage-workflow-bar{
    padding:12px 14px !important;
  }
  .page-inbox .chatbox.stage-body{
    padding:12px 14px 10px !important;
  }
  .page-inbox .ai-suggestion{
    margin:0 14px 10px !important;
  }
}

/* 16.6.5 workflow dropdown + one-line thread preview */
.page-inbox .stage-workflow-bar{
  display:flex !important;
  align-items:center !important;
  justify-content:space-between !important;
  gap:14px !important;
  padding:12px 18px !important;
}
.page-inbox .stage-workflow-summary{
  min-width:0;
  flex:1 1 auto;
}
.page-inbox .stage-workflow-summary .badge{
  max-width:100%;
  overflow:hidden;
  text-overflow:ellipsis;
  white-space:nowrap;
}
.page-inbox .stage-workflow-actions{
  flex:0 0 auto;
  justify-content:flex-end !important;
}
.page-inbox .stage-action-menu{
  position:relative;
}
.page-inbox .stage-action-menu summary{
  list-style:none;
  cursor:pointer;
  display:inline-flex;
  align-items:center;
  gap:8px;
}
.page-inbox .stage-action-menu summary::-webkit-details-marker{display:none;}
.page-inbox .stage-action-menu[open] summary{
  border-color:color-mix(in srgb,var(--primary) 28%,var(--border));
  background:color-mix(in srgb,var(--primary) 8%,var(--surface));
}
.page-inbox .stage-action-menu[open] summary .bi-chevron-down{
  transform:rotate(180deg);
}
.page-inbox .stage-action-menu summary .bi-chevron-down{
  transition:transform .18s ease;
}
.page-inbox .stage-action-popover{
  position:absolute;
  top:calc(100% + 10px);
  right:0;
  min-width:220px;
  display:grid;
  gap:8px;
  padding:12px;
  border:1px solid color-mix(in srgb,var(--primary) 12%,var(--border));
  border-radius:18px;
  background:color-mix(in srgb,var(--surface) 98%,transparent);
  box-shadow:0 18px 40px rgba(2,6,23,.18);
  z-index:20;
}
.page-inbox .stage-action-popover .btn{
  width:100%;
  justify-content:flex-start;
}
.page-inbox .thread-name,
.page-inbox .thread-sub{
  min-width:0;
  max-width:100%;
}
.page-inbox .thread-name{
  white-space:nowrap !important;
  overflow:hidden !important;
  text-overflow:ellipsis !important;
}
.page-inbox .thread-sub{
  display:block !important;
  white-space:nowrap !important;
  overflow:hidden !important;
  text-overflow:ellipsis !important;
  line-height:1.35 !important;
  -webkit-line-clamp:unset !important;
  -webkit-box-orient:unset !important;
  word-break:normal !important;
}
@media (max-width: 920px){
  .page-inbox .stage-workflow-bar{
    padding:12px 14px !important;
    align-items:flex-start !important;
  }
  .page-inbox .stage-action-popover{
    right:auto;
    left:0;
    min-width:min(260px, calc(100vw - 56px));
  }
}

/* ════════════════════════════════════════════════
   V16.6.6 HOTFIX — Emoji Picker Rebuild
   ════════════════════════════════════════════════ */
.emoji-picker{
  position:fixed;
  z-index:12000;
  width:min(460px, calc(100vw - 24px));
  max-width:calc(100vw - 24px);
  height:auto;
  max-height:min(500px, calc(100vh - 24px));
  background:rgba(9,18,38,.98)!important;
  border:1px solid rgba(80,125,255,.18)!important;
  border-radius:18px;
  box-shadow:0 24px 60px rgba(0,0,0,.46);
  overflow:hidden;
  display:none;
  flex-direction:column;
  backdrop-filter:blur(10px);
}
.emoji-picker.is-open{display:flex!important}
.emoji-picker .ep-head{
  display:flex;
  align-items:center;
  gap:10px;
  padding:10px 12px 8px;
  border-bottom:1px solid rgba(255,255,255,.06);
  background:linear-gradient(180deg, rgba(255,255,255,.02), rgba(255,255,255,0));
}
.emoji-picker .ep-tabs{
  display:flex;
  align-items:center;
  gap:8px;
  flex:1;
  overflow-x:auto;
  padding:0;
  margin:0;
  scrollbar-width:none;
}
.emoji-picker .ep-tabs::-webkit-scrollbar{display:none}
.emoji-picker .ep-tab{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  min-width:38px;
  height:38px;
  padding:0 10px;
  border:1px solid rgba(255,255,255,.06);
  background:rgba(255,255,255,.02);
  border-radius:11px;
  font-size:18px;
  line-height:1;
  cursor:pointer;
  flex:0 0 auto;
}
.emoji-picker .ep-tab:hover,
.emoji-picker .ep-tab.active{
  background:rgba(42,122,255,.16);
  border-color:rgba(80,125,255,.28);
}
.emoji-picker .ep-close{
  display:inline-flex;
  align-items:center;
  justify-content:center;
  width:34px;
  height:34px;
  border-radius:10px;
  border:1px solid rgba(255,255,255,.06);
  background:rgba(255,255,255,.02);
  color:var(--text);
  cursor:pointer;
  flex:0 0 auto;
}
.emoji-picker .ep-close:hover{background:rgba(255,255,255,.06)}
.emoji-picker .ep-search-wrap{padding:10px 12px 8px}
.emoji-picker .ep-search-input{
  width:100%;
  height:42px;
  border-radius:12px;
  border:1px solid rgba(255,255,255,.06);
  background:rgba(255,255,255,.04);
  color:var(--text);
  outline:none;
  font-size:14px;
  font-family:Prompt,sans-serif;
  padding:0 14px;
}
.emoji-picker .ep-search-input::placeholder{color:rgba(255,255,255,.45)}
.emoji-picker .ep-grid{
  display:grid;
  grid-template-columns:repeat(7,minmax(0,1fr));
  gap:8px;
  padding:4px 12px 14px;
  overflow:auto;
  overscroll-behavior:contain;
}
.emoji-picker .ep-em{
  display:flex;
  align-items:center;
  justify-content:center;
  width:100%;
  aspect-ratio:1/1;
  min-height:42px;
  border:none;
  border-radius:12px;
  background:transparent;
  font-size:28px;
  line-height:1;
  cursor:pointer;
  transition:transform .12s ease, background .12s ease;
}
.emoji-picker .ep-em:hover{
  background:rgba(255,255,255,.06);
  transform:translateY(-1px) scale(1.06);
}
.emoji-picker .ep-empty{
  grid-column:1/-1;
  padding:18px 8px 22px;
  color:var(--muted);
  text-align:center;
  font-size:13px;
}
.emoji-picker .ep-foot{
  display:flex;
  align-items:center;
  justify-content:flex-start;
  gap:8px;
  padding:8px 12px 10px;
  border-top:1px solid rgba(255,255,255,.06);
  background:rgba(255,255,255,.02);
  color:rgba(255,255,255,.62);
  font-size:12px;
}
.emoji-picker .ep-foot i{margin-right:6px;color:rgba(109,167,255,.9)}
@media (max-width: 640px){
  .emoji-picker{width:calc(100vw - 20px);max-height:min(420px, calc(100vh - 20px));}
  .emoji-picker .ep-grid{grid-template-columns:repeat(6,minmax(0,1fr));gap:6px;padding:4px 10px 12px}
  .emoji-picker .ep-em{font-size:26px;min-height:40px}
}


/* 16.7.0 — breadcrumb + transition + command palette + what's new */
.view-shell{display:grid;gap:14px;min-height:100%;}
.page-breadcrumb{display:flex;align-items:center;gap:10px;flex-wrap:wrap;padding:2px 4px 0;color:var(--muted);font-size:12px;font-weight:600}
.page-breadcrumb a{color:var(--muted);text-decoration:none;transition:.15s ease}
.page-breadcrumb a:hover{color:var(--text)}
.page-breadcrumb .is-current{color:var(--text)}
.page-breadcrumb i{font-size:11px;opacity:.6}
.page-transition-enter{animation:pageFadeUp .22s cubic-bezier(.4,0,.2,1)}
@keyframes pageFadeUp{from{opacity:0;transform:translateY(8px)}to{opacity:1;transform:none}}
.quick-action-pill{border-radius:999px!important}

.cmdk-open,.wn-open{overflow:hidden}
.cmdk-modal,.wn-modal{position:fixed;inset:0;z-index:1200;display:grid;place-items:center;padding:18px}
.cmdk-modal[hidden],.wn-modal[hidden]{display:none!important}
.cmdk-backdrop,.wn-backdrop{position:absolute;inset:0;background:rgba(2,6,23,.46);backdrop-filter:blur(10px)}
.cmdk-panel,.wn-panel{position:relative;z-index:1;width:min(760px,100%);background:color-mix(in srgb,var(--surface) 94%,transparent);border:1px solid var(--border);border-radius:24px;box-shadow:0 28px 80px rgba(2,6,23,.28);overflow:hidden}
.cmdk-head{display:flex;align-items:center;gap:12px;padding:16px 18px;border-bottom:1px solid var(--line)}
.cmdk-head i{font-size:18px;color:var(--primary)}
#cmdkInput{border:0;outline:none;background:transparent;color:var(--text);font:600 15px Prompt,sans-serif;width:100%}
#cmdkInput::placeholder{color:var(--muted)}
.cmdk-close,.wn-close{width:40px;height:40px;border-radius:12px;border:1px solid var(--border);background:var(--surface-soft);color:var(--text);display:inline-flex;align-items:center;justify-content:center;cursor:pointer}
.cmdk-help{padding:10px 18px 0;color:var(--muted);font-size:12px}
.cmdk-list{padding:14px;display:grid;gap:8px;max-height:min(60vh,520px);overflow:auto}
.cmdk-item{display:grid;grid-template-columns:auto minmax(0,1fr) auto;gap:12px;align-items:center;width:100%;padding:13px 14px;border-radius:18px;border:1px solid transparent;background:transparent;color:var(--text);text-align:left;cursor:pointer}
.cmdk-item:hover,.cmdk-item.is-active{background:color-mix(in srgb,var(--primary) 10%,var(--surface));border-color:color-mix(in srgb,var(--primary) 24%,var(--border))}
.cmdk-item-icon{width:40px;height:40px;border-radius:14px;background:color-mix(in srgb,var(--primary) 12%,var(--surface));display:inline-flex;align-items:center;justify-content:center;color:var(--primary);font-size:16px}
.cmdk-item-copy{display:grid;gap:4px;min-width:0}.cmdk-item-copy strong{font-size:14px;overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cmdk-item-copy small{font-size:12px;color:var(--muted);overflow:hidden;text-overflow:ellipsis;white-space:nowrap}.cmdk-item-type{font-size:11px;color:var(--muted);text-transform:uppercase;letter-spacing:.08em}
.cmdk-empty{padding:28px 18px;text-align:center;color:var(--muted);display:grid;gap:8px}
.cmdk-empty i{font-size:24px;color:var(--primary)}

.wn-panel{max-width:720px}
.wn-head{display:flex;justify-content:space-between;gap:18px;padding:22px 22px 10px;align-items:flex-start}
.wn-kicker{font-size:12px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--primary);margin-bottom:8px}.wn-head h3{margin:0;font-size:26px;line-height:1.15;letter-spacing:-.03em}.wn-head p{margin:8px 0 0;color:var(--muted);font-size:13px}
.wn-list{padding:10px 22px 0;display:grid;gap:12px}.wn-item{display:grid;grid-template-columns:auto minmax(0,1fr);gap:14px;align-items:flex-start;padding:14px 16px;border-radius:20px;border:1px solid var(--line);background:color-mix(in srgb,var(--surface) 96%,transparent)}
.wn-icon{width:44px;height:44px;border-radius:16px;display:inline-flex;align-items:center;justify-content:center;background:color-mix(in srgb,var(--primary) 14%,var(--surface));color:var(--primary);font-size:18px}.wn-item strong{display:block;font-size:14px}.wn-item p{margin:6px 0 0;color:var(--muted);font-size:13px;line-height:1.6}
.wn-actions{padding:18px 22px 22px;display:flex;justify-content:flex-end;gap:10px;flex-wrap:wrap}

@media (max-width: 768px){
  .page-breadcrumb{font-size:11px;gap:8px}
  .cmdk-panel,.wn-panel{border-radius:20px}
  .cmdk-item{grid-template-columns:auto minmax(0,1fr);}
  .cmdk-item-type{display:none}
  .wn-head h3{font-size:22px}
}


/* 16.7.1 — inbox full-height + top strip hotfix */
body.page-inbox{
  min-height:100dvh;
  display:flex;
  flex-direction:column;
  overflow:hidden !important;
}
body.page-inbox .topbar{
  flex:0 0 auto;
}
body.page-inbox .wrap.wrap-inbox{
  flex:1 1 auto;
  min-height:0;
  height:auto !important;
  width:100% !important;
  max-width:none;
  margin:0;
  padding:0;
  display:flex;
  align-items:stretch;
}
body.page-inbox .view-shell{
  flex:1 1 auto;
  min-height:0;
  height:100%;
  display:grid;
  grid-template-rows:minmax(0,1fr);
  gap:0;
}
body.page-inbox .page-breadcrumb{display:none !important;}
.page-inbox .inbox-shell{
  height:100%;
  min-height:0;
}
.page-inbox .inbox-board{
  height:100% !important;
  min-height:0 !important;
  grid-template-columns:minmax(340px,360px) minmax(0,1fr) minmax(280px,300px) !important;
}
.page-inbox .inbox-sidebar,
.page-inbox .inbox-stage,
.page-inbox .inbox-details,
.page-inbox .sidebar-shell,
.page-inbox .stage-shell,
.page-inbox .details-shell{
  min-height:0;
  height:100%;
}
.page-inbox .stage-shell{
  display:flex !important;
  flex-direction:column;
  min-height:0;
  height:100%;
}
.page-inbox .stage-head,
.page-inbox .stage-workflow-bar,
.page-inbox .ai-suggestion,
.page-inbox .stage-composer,
.page-inbox .stage-shortcuts{
  flex:0 0 auto;
}
.page-inbox .stage-body,
.page-inbox .chatbox.stage-body{
  flex:1 1 auto;
  min-height:0 !important;
}
.page-inbox .chatbox.stage-body{
  overflow:auto !important;
}
.page-inbox .stage-composer{
  margin-top:auto;
}
.page-inbox .stage-shortcuts{
  padding:0 18px 12px;
}
@media (max-width: 1500px){
  .page-inbox .inbox-board{
    grid-template-columns:minmax(320px,340px) minmax(0,1fr) minmax(270px,290px) !important;
  }
}
@media (max-width: 1180px){
  body.page-inbox .wrap.wrap-inbox{height:auto !important;}
  .page-inbox .inbox-board{
    grid-template-columns:minmax(300px,320px) minmax(0,1fr) !important;
  }
}
@media (max-width: 920px){
  body.page-inbox{display:block;}
  body.page-inbox .wrap.wrap-inbox{display:block; min-height:calc(100dvh - 64px);}
  body.page-inbox .view-shell{height:auto;min-height:calc(100dvh - 64px);}
  .page-inbox .inbox-board{
    grid-template-columns:1fr !important;
    height:auto !important;
    min-height:calc(100dvh - 64px) !important;
  }
  .page-inbox .stage-shortcuts{padding:0 14px 12px;}
}


/* 16.7.2 — desktop fit normalization + inbox compact viewport */
.view-shell,.card,.tablewrap,.split,.grid,.grid2,.grid3,.columns-2,.stack-col{min-width:0}
.tablewrap,.card,.conv,.acc,.mini{max-width:100%}
@media (min-width: 1181px){
  .wrap{
    max-width:min(1680px, calc(100vw - 20px));
    padding:16px 10px 26px;
    gap:14px;
  }
  .topbar{
    padding:10px 14px;
    gap:12px;
  }
  .navlinks{gap:6px}
  .navlink{min-height:38px;padding:8px 12px;font-size:13px}
  .nav-dd-menu{top:calc(100% + 6px)}
  .card-h{padding:16px 16px 0}
  .card-b{padding:16px}
}

@media (min-width: 1181px){
  body.page-inbox .topbar{
    padding:8px 14px !important;
    gap:10px !important;
  }
  body.page-inbox .brand{gap:8px}
  body.page-inbox .brand i{font-size:16px}
  body.page-inbox .brand-name{font-size:15px}
  body.page-inbox .brand-copy small{font-size:10px}
  body.page-inbox .navlinks{gap:6px}
  body.page-inbox .navlink{min-height:36px;padding:7px 11px;font-size:13px}
  body.page-inbox .nav-dd-btn{padding-right:10px}
  body.page-inbox .wrap.wrap-inbox{
    min-height:0;
    height:auto !important;
  }
  body.page-inbox .view-shell{
    min-height:0;
    height:100%;
  }
  .page-inbox .inbox-board{
    grid-template-columns:minmax(300px,320px) minmax(0,1fr) minmax(252px,272px) !important;
  }
  .page-inbox .sidebar-head{padding:12px 14px 10px !important}
  .page-inbox .sidebar-title{font-size:18px !important}
  .page-inbox .sidebar-sub{font-size:12px !important;margin-top:2px}
  .page-inbox .sidebar-search{padding:10px 12px !important;gap:8px !important}
  .page-inbox .sidebar-filters{gap:8px !important}
  .page-inbox .sidebar-new{width:38px;height:38px;border-radius:12px}
  .page-inbox .convlist{padding:6px 6px 10px !important;gap:3px !important}
  .page-inbox .thread-card{padding:8px 10px !important;border-radius:12px !important}
  .page-inbox .thread-main{gap:8px !important}
  .page-inbox .thread-copy{gap:1px !important}
  .page-inbox .conv-avatar{width:34px !important;height:34px !important;flex:0 0 34px !important;border-radius:10px !important}
  .page-inbox .thread-name{font-size:13px !important;line-height:1.2 !important}
  .page-inbox .thread-time{font-size:10.5px !important}
  .page-inbox .thread-sub{font-size:11px !important;line-height:1.25 !important;margin-top:1px !important}
  .page-inbox .thread-meta{margin-top:2px !important;gap:4px !important}
  .page-inbox .thread-meta .badge{font-size:9px !important;padding:1px 6px !important;line-height:1.25 !important}
  .page-inbox .thread-unread{min-width:15px !important;height:15px !important;font-size:8.5px !important}
  .page-inbox .stage-head{padding:10px 14px !important}
  .page-inbox .stage-user{gap:10px !important}
  .page-inbox .header-avatar.big{width:44px !important;height:44px !important}
  .page-inbox .stage-user-name{font-size:16px !important;line-height:1.15 !important}
  .page-inbox .stage-user-sub{font-size:11px !important;margin-top:1px !important}
  .page-inbox .stage-head-actions{gap:8px !important}
  .page-inbox .stage-head-actions .badge{padding:6px 10px !important;font-size:11px !important}
  .page-inbox .stage-workflow-bar{padding:8px 12px !important;gap:8px 10px !important}
  .page-inbox .stage-workflow-summary .badge{min-height:28px !important;padding:4px 10px !important;font-size:11px !important}
  .page-inbox .stage-workflow-actions{gap:8px !important}
  .page-inbox .stage-workflow-actions .btn,
  .page-inbox .stage-action-menu summary.btn{min-height:34px !important;padding:7px 10px !important;font-size:12px !important;border-radius:999px !important}
  .page-inbox .stage-action-popover .btn{min-height:36px !important;border-radius:14px !important}
  .page-inbox .chatbox.stage-body,
  .page-inbox .stage-body{padding:8px 12px !important}
  .page-inbox .chatbox.stage-body{gap:4px !important}
  .page-inbox .date-sep{padding:8px 0 6px !important}
  .page-inbox .date-sep::before{left:16% !important;right:16% !important}
  .page-inbox .date-sep span{padding:2px 10px !important;font-size:10.5px !important}
  .page-inbox .msg{margin:2px 0 !important}
  .page-inbox .msg-head{gap:5px !important;padding:0 1px 1px !important}
  .page-inbox .msg-sender,.page-inbox .msg-time{font-size:10.5px !important}
  .page-inbox .msg.in,
  .page-inbox .msg.out{max-width:100% !important}
  .page-inbox .msg.in .bubble,
  .page-inbox .msg.out .bubble{max-width:min(720px, 78%) !important}
  .page-inbox .msg.in .bubble{padding:8px 10px !important}
  .page-inbox .msg.in .text,
  .page-inbox .msg.out .text,
  .page-inbox .text{font-size:13px !important;line-height:1.15 !important}
  .page-inbox .msg-img{max-width:min(260px,100%) !important}
  .page-inbox .ai-suggestion{margin:0 12px 8px !important;padding:10px 12px !important}
  .page-inbox .ai-suggestion-head{font-size:12px !important;margin-bottom:6px !important}
  .page-inbox .ai-suggestion-text{font-size:13px !important;line-height:1.45 !important;padding:8px 10px !important;margin-bottom:8px !important}
  .page-inbox .stage-composer{
    position:sticky;
    bottom:0;
    z-index:5;
    padding:8px 12px 10px !important;
    background:color-mix(in srgb, var(--surface) 97%, transparent) !important;
    box-shadow:0 -6px 18px rgba(2,6,23,.04);
  }
  .page-inbox .composer-bar{gap:8px !important}
  .page-inbox .stage-composer .ta{min-height:46px !important;max-height:110px !important;padding:10px 12px !important;font-size:13px !important}
  .page-inbox .composer-footer{gap:8px !important}
  .page-inbox .composer-tools{gap:6px !important}
  .page-inbox .composer-mini-btn{width:36px !important;height:36px !important;border-radius:10px !important;padding:0 !important}
  .page-inbox .composer-mini-btn i{font-size:15px !important}
  .page-inbox .stage-send-actions{gap:8px !important}
  .page-inbox .stage-send-actions .btn{min-height:36px !important;padding:8px 12px !important;font-size:12px !important;border-radius:14px !important}
  .page-inbox .stage-shortcuts{padding:0 12px 8px !important;gap:8px !important;font-size:11px !important}
  .page-inbox .stage-shortcuts kbd{min-width:18px !important;padding:1px 4px !important;font-size:10px !important;border-radius:6px !important}
  .page-inbox .details-shell{padding:12px !important;gap:12px !important}
  .page-inbox .details-top{gap:10px !important;padding-bottom:0 !important}
  .page-inbox .header-avatar.xl{width:52px !important;height:52px !important}
  .page-inbox .details-name{font-size:18px !important}
  .page-inbox .details-thread{font-size:12px !important;margin-top:4px !important}
  .page-inbox .details-section{padding:10px 12px !important;border-radius:16px !important;gap:6px !important}
  .page-inbox .details-k{font-size:11px !important}
  .page-inbox .details-v{font-size:13px !important;line-height:1.4 !important}
  .page-inbox .details-v.big{font-size:18px !important}
  .page-inbox .details-actions .btn{min-height:36px !important;font-size:12px !important;border-radius:14px !important}
}

@media (min-width: 1181px) and (max-width: 1360px){
  .page-inbox .inbox-board{
    grid-template-columns:minmax(280px,300px) minmax(0,1fr) minmax(230px,248px) !important;
  }
  .page-inbox .stage-workflow-actions .btn .bi,
  .page-inbox .stage-action-menu summary.btn .bi{margin-right:2px}
}


/* 16.7.3 — viewport fit + scroll recovery */
:root{
  --app-topbar-h:72px;
  --app-vh:100dvh;
}
html,body{max-width:100%;overflow-x:hidden}
body.page-inbox{
  height:var(--app-vh);
  min-height:var(--app-vh);
  overflow:hidden !important;
}
body.page-inbox .topbar{
  position:sticky;
  top:0;
  z-index:80;
  flex:0 0 auto;
}
body.page-inbox .wrap.wrap-inbox{
  width:100% !important;
  max-width:none !important;
  margin:0 !important;
  padding:0 !important;
  height:calc(var(--app-vh) - var(--app-topbar-h)) !important;
  min-height:calc(var(--app-vh) - var(--app-topbar-h)) !important;
  overflow:hidden !important;
}
body.page-inbox .view-shell,
.page-inbox .inbox-shell,
.page-inbox .inbox-board{
  width:100% !important;
  height:100% !important;
  min-height:0 !important;
}
.page-inbox .inbox-board{
  display:grid !important;
  overflow:hidden !important;
  align-items:stretch !important;
  grid-template-columns:clamp(300px, 19vw, 340px) minmax(0, 1fr) clamp(270px, 17vw, 310px) !important;
}
.page-inbox .inbox-sidebar,
.page-inbox .inbox-stage,
.page-inbox .inbox-details,
.page-inbox .sidebar-shell,
.page-inbox .stage-shell,
.page-inbox .details-shell{
  min-width:0 !important;
  min-height:0 !important;
  height:100% !important;
}
.page-inbox .inbox-sidebar,
.page-inbox .inbox-stage,
.page-inbox .inbox-details,
.page-inbox .sidebar-shell,
.page-inbox .stage-shell{
  overflow:hidden !important;
}
.page-inbox .sidebar-shell{
  display:grid !important;
  grid-template-rows:auto auto minmax(0,1fr) !important;
}
.page-inbox .convlist{
  min-height:0 !important;
  height:auto !important;
  overflow-y:auto !important;
  overflow-x:hidden !important;
  overscroll-behavior:contain;
  -webkit-overflow-scrolling:touch;
  scrollbar-gutter:stable;
}
.page-inbox .stage-shell{
  display:grid !important;
  grid-template-rows:auto auto minmax(0,1fr) auto auto auto !important;
}
.page-inbox .stage-body,
.page-inbox .chatbox.stage-body{
  min-height:0 !important;
  overflow-y:auto !important;
  overflow-x:hidden !important;
}
.page-inbox .details-shell{
  overflow-y:auto !important;
  overflow-x:hidden !important;
}
.page-inbox .stage-composer{
  position:relative !important;
  bottom:auto !important;
  margin-top:0 !important;
}
.page-inbox .stage-shortcuts{
  padding:0 12px 10px !important;
}

@media (min-width: 1181px){
  body.page-inbox .topbar{
    padding:8px 12px !important;
    gap:10px !important;
  }
  body.page-inbox .brand{gap:8px !important}
  body.page-inbox .brand i{font-size:16px !important}
  body.page-inbox .brand-name{font-size:15px !important}
  body.page-inbox .brand-copy small{font-size:10px !important}
  body.page-inbox .navlinks{gap:6px !important}
  body.page-inbox .navlink{min-height:36px !important;padding:7px 11px !important;font-size:13px !important}
  body.page-inbox .lang-switch{height:36px !important}

  .page-inbox .sidebar-head{padding:12px 14px 10px !important;gap:10px !important}
  .page-inbox .sidebar-title{font-size:18px !important}
  .page-inbox .sidebar-sub{font-size:12px !important;line-height:1.35 !important}
  .page-inbox .sidebar-head-actions{gap:8px !important}
  .page-inbox .sidebar-new{width:38px !important;height:38px !important;border-radius:12px !important}
  .page-inbox .sidebar-search{padding:10px 12px !important;gap:8px !important}
  .page-inbox .inbox-search-field,
  .page-inbox .f.compact.inbox-search-field{min-height:44px !important;border-radius:15px !important}
  .page-inbox .sel-btn,
  .page-inbox .sidebar-filter-btn{min-height:42px !important;border-radius:14px !important}
  .page-inbox .convlist{padding:8px 8px 12px !important;gap:6px !important}
  .page-inbox .thread-card{padding:11px 12px !important;border-radius:16px !important}
  .page-inbox .thread-main{grid-template-columns:40px minmax(0,1fr) !important;gap:10px !important}
  .page-inbox .conv-avatar{width:40px !important;height:40px !important;flex:0 0 40px !important;border-radius:12px !important}
  .page-inbox .thread-name{font-size:14px !important;line-height:1.25 !important}
  .page-inbox .thread-time{font-size:10.5px !important}
  .page-inbox .thread-sub{font-size:11.5px !important;line-height:1.35 !important;-webkit-line-clamp:1 !important}
  .page-inbox .thread-meta{gap:4px !important;margin-top:3px !important}
  .page-inbox .thread-meta .badge,
  .page-inbox .thread-meta .sla-badge{font-size:9px !important;line-height:1.2 !important;padding:2px 6px !important}

  .page-inbox .stage-head{padding:10px 14px !important;gap:10px !important}
  .page-inbox .header-avatar.big{width:42px !important;height:42px !important}
  .page-inbox .stage-user{gap:10px !important}
  .page-inbox .stage-user-name{font-size:17px !important;line-height:1.15 !important}
  .page-inbox .stage-user-sub{font-size:11px !important;margin-top:2px !important;line-height:1.35 !important}
  .page-inbox .stage-head-actions{gap:8px !important}
  .page-inbox .stage-head-actions .badge{min-height:32px !important;padding:6px 10px !important;font-size:11px !important}
  .page-inbox .stage-workflow-bar{padding:8px 12px !important;gap:8px 10px !important}
  .page-inbox .stage-workflow-summary .badge{min-height:30px !important;padding:5px 10px !important;font-size:11px !important}
  .page-inbox .stage-workflow-actions{gap:8px !important}
  .page-inbox .stage-workflow-actions .btn,
  .page-inbox .stage-action-menu summary.btn{min-height:34px !important;padding:7px 10px !important;font-size:12px !important;border-radius:999px !important}
  .page-inbox .stage-action-popover .btn{min-height:36px !important;border-radius:14px !important}
  .page-inbox .stage-body,
  .page-inbox .chatbox.stage-body{padding:10px 12px !important;gap:4px !important}
  .page-inbox .date-sep{padding:8px 0 6px !important}
  .page-inbox .date-sep span{padding:2px 10px !important;font-size:10.5px !important}
  .page-inbox .msg{margin:2px 0 !important}
  .page-inbox .msg.in .bubble,
  .page-inbox .msg.out .bubble{max-width:min(720px, 78%) !important}
  .page-inbox .msg.in .bubble{padding:8px 10px !important}
  .page-inbox .msg.out .bubble{padding:9px 11px !important}
  .page-inbox .msg.in .text,
  .page-inbox .msg.out .text,
  .page-inbox .text{font-size:13px !important;line-height:1.35 !important}
  .page-inbox .msg-img{max-width:min(260px,100%) !important}
  .page-inbox .ai-suggestion{margin:0 12px 8px !important;padding:10px 12px !important}
  .page-inbox .ai-suggestion-head{font-size:12px !important}
  .page-inbox .ai-suggestion-text{font-size:13px !important;line-height:1.45 !important;padding:8px 10px !important;margin-bottom:8px !important}
  .page-inbox .stage-composer{padding:8px 12px 10px !important}
  .page-inbox .composer-bar{gap:8px !important}
  .page-inbox .stage-composer .ta{min-height:46px !important;max-height:116px !important;padding:10px 12px !important;font-size:13px !important}
  .page-inbox .composer-footer{gap:8px !important}
  .page-inbox .composer-tools{gap:6px !important}
  .page-inbox .composer-mini-btn{width:36px !important;height:36px !important;border-radius:10px !important;padding:0 !important}
  .page-inbox .composer-mini-btn i{font-size:15px !important}
  .page-inbox .stage-send-actions{gap:8px !important}
  .page-inbox .stage-send-actions .btn{min-height:36px !important;padding:8px 12px !important;font-size:12px !important;border-radius:14px !important}

  .page-inbox .details-shell{padding:12px !important;gap:12px !important}
  .page-inbox .details-top{gap:10px !important}
  .page-inbox .header-avatar.xl{width:52px !important;height:52px !important}
  .page-inbox .details-name{font-size:17px !important}
  .page-inbox .details-thread{font-size:12px !important;line-height:1.4 !important}
  .page-inbox .details-section{padding:10px 12px !important;border-radius:16px !important;gap:6px !important}
  .page-inbox .details-k{font-size:11px !important}
  .page-inbox .details-v{font-size:13px !important;line-height:1.4 !important}
  .page-inbox .details-v.big{font-size:17px !important}
  .page-inbox .details-actions{gap:8px !important}
  .page-inbox .details-actions .btn{min-height:36px !important;font-size:12px !important;border-radius:14px !important}
}

@media (min-width: 1181px) and (max-width: 1440px){
  .page-inbox .inbox-board{
    grid-template-columns:300px minmax(0,1fr) 272px !important;
  }
}

@media (min-width: 1181px) and (max-height: 920px){
  .page-inbox .stage-shortcuts{display:none !important;}
  .page-inbox .ai-suggestion{margin-bottom:6px !important;}
  .page-inbox .stage-composer .ta{max-height:96px !important;}
}

@media (max-width: 1180px){
  body.page-inbox{
    height:auto;
    min-height:100dvh;
    overflow:auto !important;
  }
  body.page-inbox .wrap.wrap-inbox{
    height:auto !important;
    min-height:calc(100dvh - var(--app-topbar-h)) !important;
    overflow:visible !important;
  }
  .page-inbox .inbox-board{
    height:auto !important;
    min-height:calc(100dvh - var(--app-topbar-h)) !important;
  }
}

@media (max-width: 920px){
  body.page-inbox{
    overflow:auto !important;
  }
  body.page-inbox .wrap.wrap-inbox,
  body.page-inbox .view-shell,
  .page-inbox .inbox-shell,
  .page-inbox .inbox-board{
    height:auto !important;
    min-height:calc(100dvh - var(--app-topbar-h)) !important;
  }
  .page-inbox .inbox-board{
    grid-template-columns:1fr !important;
    position:relative;
  }
}

/* 16.7.4 — sidebar enhancement + onboarding + tour */
.nav-mini-badge{display:inline-flex;align-items:center;justify-content:center;min-width:18px;height:18px;padding:0 6px;border-radius:999px;background:linear-gradient(135deg,#ff6b6b,#ff8f5a);color:#fff;font-size:10px;font-weight:700;margin-left:8px;line-height:1}

.page-inbox .sidebar-advanced-tools{display:grid;gap:10px;padding-top:10px}
.page-inbox .sidebar-chip-row{display:flex;gap:8px;flex-wrap:wrap}
.page-inbox .sidebar-chip{border:1px solid var(--border);background:var(--surface);color:var(--text);border-radius:999px;padding:7px 12px;font-size:12px;font-weight:500;display:inline-flex;align-items:center;gap:6px;cursor:pointer;transition:.18s}
.page-inbox .sidebar-chip:hover{border-color:color-mix(in srgb,var(--primary) 28%,var(--border));background:color-mix(in srgb,var(--surface-soft) 82%,transparent)}
.page-inbox .sidebar-chip.active{background:color-mix(in srgb,var(--primary) 12%,var(--surface));border-color:color-mix(in srgb,var(--primary) 26%,var(--border));color:var(--primary)}
.page-inbox .sidebar-toolbar-row{display:grid;grid-template-columns:minmax(0,1fr) minmax(0,1fr);gap:10px;align-items:center}
.page-inbox .sidebar-active-state{min-height:42px;border:1px dashed color-mix(in srgb,var(--primary) 20%,var(--border));border-radius:14px;padding:8px 12px;display:flex;align-items:center;gap:8px;background:color-mix(in srgb,var(--surface-soft) 55%,transparent)}
.page-inbox .sidebar-active-count{width:24px;height:24px;border-radius:999px;background:var(--primary);color:#fff;display:inline-flex;align-items:center;justify-content:center;font-size:11px;font-weight:700;flex-shrink:0}
.page-inbox .sidebar-active-text{font-size:12px;color:var(--muted);font-weight:500}
.page-inbox .sidebar-sort-wrap{display:flex;align-items:center;gap:8px;border:1px solid var(--border);border-radius:14px;padding:0 10px;min-height:42px;background:var(--surface)}
.page-inbox .sidebar-sort-wrap i{color:var(--muted)}
.page-inbox .sidebar-sort-wrap select{border:none;background:transparent;padding:0;min-height:auto;box-shadow:none}
.page-inbox .sidebar-group-row{display:flex;gap:8px;flex-wrap:wrap}
.page-inbox .sidebar-group-btn{border:1px solid var(--border);background:var(--surface);color:var(--text);border-radius:12px;padding:8px 12px;font-size:12px;font-weight:600;cursor:pointer;transition:.18s}
.page-inbox .sidebar-group-btn.active{background:var(--primary);border-color:var(--primary);color:#fff}
.page-inbox .thread-pin-toggle{position:absolute;top:8px;right:8px;width:28px;height:28px;border-radius:10px;display:inline-flex;align-items:center;justify-content:center;color:var(--muted);background:color-mix(in srgb,var(--surface) 88%,transparent);border:1px solid transparent;opacity:0;transform:translateY(-2px);transition:.18s;z-index:2}
.page-inbox .thread-card:hover .thread-pin-toggle,.page-inbox .thread-card.pinned .thread-pin-toggle,.page-inbox .thread-pin-toggle:focus{opacity:1;transform:none}
.page-inbox .thread-pin-toggle.is-active{color:var(--primary);border-color:color-mix(in srgb,var(--primary) 20%,var(--border));background:color-mix(in srgb,var(--primary) 8%,var(--surface))}
.page-inbox .thread-card{position:relative}
.page-inbox .conv-group{display:grid;gap:8px;margin-bottom:8px}
.page-inbox .conv-group-head{width:100%;display:flex;align-items:center;justify-content:space-between;gap:10px;padding:10px 12px;border:1px solid var(--border);border-radius:14px;background:color-mix(in srgb,var(--surface-soft) 90%,transparent);color:var(--text);font-size:12px;font-weight:700;cursor:pointer}
.page-inbox .conv-group-title{display:flex;align-items:center;gap:8px}
.page-inbox .conv-group-meta{display:flex;align-items:center;gap:8px;color:var(--muted);font-weight:600}
.page-inbox .conv-group-body{display:grid;gap:4px}
.page-inbox .convlist-sentinel{display:flex;align-items:center;justify-content:center;padding:12px 10px;color:var(--muted);font-size:12px}
.page-inbox .convlist-sentinel span{display:inline-flex;align-items:center;gap:8px;padding:8px 12px;border-radius:999px;background:color-mix(in srgb,var(--surface-soft) 90%,transparent);border:1px dashed var(--border)}
.page-inbox .sidebar-empty-state{margin:10px;border:1px dashed var(--border);border-radius:16px;padding:20px 14px;background:color-mix(in srgb,var(--surface-soft) 85%,transparent)}

.onboarding-card .db-card-b{display:grid;gap:14px}
.onboarding-head-actions{display:flex;gap:8px;flex-wrap:wrap}
.onboarding-summary{display:flex;align-items:center;justify-content:space-between;gap:16px}
.onboarding-kicker{font-size:12px;color:var(--muted);font-weight:600}
.onboarding-title{font-size:18px;font-weight:800;letter-spacing:-.03em}
.onboarding-percent{font-size:24px;font-weight:800;color:var(--primary);line-height:1}
.onboarding-progress{height:10px;border-radius:999px;background:var(--surface-soft);overflow:hidden}
.onboarding-progress span{display:block;height:100%;border-radius:999px;background:linear-gradient(135deg,var(--primary),color-mix(in srgb,var(--primary) 40%,#ffffff));box-shadow:0 8px 20px color-mix(in srgb,var(--primary) 20%,transparent)}
.onboarding-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.onboarding-step{display:grid;grid-template-columns:auto 1fr auto;gap:12px;align-items:start;padding:14px;border:1px solid var(--border);border-radius:18px;background:var(--surface)}
.onboarding-step.done{background:color-mix(in srgb,var(--primary) 5%,var(--surface));border-color:color-mix(in srgb,var(--primary) 16%,var(--border))}
.onboarding-step-icon{width:34px;height:34px;border-radius:12px;background:var(--surface-soft);display:flex;align-items:center;justify-content:center;font-weight:700;color:var(--muted);flex-shrink:0}
.onboarding-step.done .onboarding-step-icon{background:color-mix(in srgb,var(--primary) 16%,var(--surface));color:var(--primary)}
.onboarding-step-copy{display:grid;gap:5px}
.onboarding-step-copy strong{font-size:14px}
.onboarding-step-copy p{margin:0;font-size:12.5px;color:var(--muted);line-height:1.5}

.tour-overlay[hidden]{display:none}
.tour-overlay{position:fixed;inset:0;z-index:3000}
.tour-backdrop{position:absolute;inset:0;background:rgba(7,10,20,.62);backdrop-filter:blur(3px)}
.tour-highlight{position:absolute;border:2px solid color-mix(in srgb,var(--primary) 60%,#fff);border-radius:18px;box-shadow:0 0 0 9999px rgba(7,10,20,.45),0 0 0 6px color-mix(in srgb,var(--primary) 12%,transparent);pointer-events:none;transition:.2s}
.tour-card{position:absolute;width:min(340px,calc(100vw - 32px));border-radius:20px;border:1px solid var(--border);background:var(--card);box-shadow:0 24px 80px rgba(0,0,0,.22);padding:18px;display:grid;gap:10px}
.tour-kicker{font-size:11px;letter-spacing:.08em;text-transform:uppercase;color:var(--primary);font-weight:700}
.tour-card h3{margin:0;font-size:20px;line-height:1.2}
.tour-card p{margin:0;font-size:13px;color:var(--muted);line-height:1.65}
.tour-actions{display:flex;justify-content:flex-end;gap:8px;flex-wrap:wrap}
body.tour-open{overflow:hidden}

@media (max-width:960px){
  .onboarding-grid{grid-template-columns:1fr}
}
@media (max-width:768px){
  .page-inbox .sidebar-toolbar-row{grid-template-columns:1fr}
  .page-inbox .sidebar-group-row{display:grid;grid-template-columns:repeat(2,minmax(0,1fr))}
  .page-inbox .sidebar-group-btn{width:100%}
  .onboarding-summary{align-items:flex-start;flex-direction:column}
  .onboarding-step{grid-template-columns:auto 1fr}
  .onboarding-step .btn{grid-column:1 / -1}
}


/* Blueprint Round 6 — Bulk + Message actions */
.msg .bubble{position:relative}
.msg-actions{position:absolute;top:10px;right:10px;display:flex;gap:6px;opacity:0;transform:translateY(4px);pointer-events:none;transition:.18s ease;z-index:3}
.msg:hover .msg-actions,.msg:focus-within .msg-actions{opacity:1;transform:none;pointer-events:auto}
.msg.out .msg-actions{left:10px;right:auto}
.msg-action-btn{width:30px;height:30px;border-radius:999px;border:1px solid var(--border);background:color-mix(in srgb,var(--surface) 92%,transparent);display:inline-flex;align-items:center;justify-content:center;color:var(--text);box-shadow:0 6px 18px rgba(15,23,42,.06)}
.msg-action-btn:hover{border-color:color-mix(in srgb,var(--primary) 26%,var(--border));color:var(--primary);background:color-mix(in srgb,var(--primary) 8%,var(--surface))}
.msg-action-btn.active{color:var(--primary);border-color:color-mix(in srgb,var(--primary) 26%,var(--border));background:color-mix(in srgb,var(--primary) 10%,var(--surface))}
.msg-action-btn.danger:hover{color:#dc2626;border-color:rgba(220,38,38,.22);background:rgba(220,38,38,.08)}
.msg-quote{display:flex;gap:10px;align-items:flex-start;padding:10px 12px;margin:0 0 10px;border-radius:14px;background:color-mix(in srgb,var(--primary) 8%,var(--surface-soft));border-left:3px solid color-mix(in srgb,var(--primary) 45%,transparent);font-size:12px;color:var(--muted);line-height:1.55}
.msg-quote i{margin-top:2px;color:var(--primary)}
.msg-quote-text{white-space:pre-wrap;word-break:break-word}
.msg-reactions{display:flex;flex-wrap:wrap;gap:6px;margin-top:10px}
.msg-reaction-chip{display:inline-flex;align-items:center;gap:6px;padding:4px 8px;border-radius:999px;border:1px solid var(--border);background:var(--surface-soft);font-size:12px;color:var(--text)}
.msg-reaction-chip.mine{border-color:color-mix(in srgb,var(--primary) 30%,var(--border));background:color-mix(in srgb,var(--primary) 10%,var(--surface))}
.msg-reaction-chip strong{font-size:11px;font-weight:700}
.msg-reaction-picker{position:absolute;display:flex;gap:6px;flex-wrap:wrap;max-width:260px;padding:10px;border-radius:18px;border:1px solid var(--border);background:color-mix(in srgb,var(--surface) 96%,transparent);box-shadow:0 18px 40px rgba(15,23,42,.18);backdrop-filter:blur(14px);z-index:1400}
.msg-reaction-choice{width:34px;height:34px;border:none;background:transparent;border-radius:12px;font-size:18px}
.msg-reaction-choice:hover{background:color-mix(in srgb,var(--primary) 10%,var(--surface-soft));transform:translateY(-1px)}
.composer-quote-preview{display:flex;align-items:flex-start;justify-content:space-between;gap:12px;padding:10px 12px;margin:0 0 12px;border-radius:16px;background:color-mix(in srgb,var(--primary) 7%,var(--surface-soft));border:1px solid color-mix(in srgb,var(--primary) 16%,var(--border))}
.composer-quote-copy{min-width:0;display:grid;gap:4px}
.composer-quote-label{display:inline-flex;align-items:center;gap:8px;font-size:12px;font-weight:700;color:var(--primary)}
.composer-quote-text{font-size:12px;line-height:1.55;color:var(--muted);white-space:nowrap;overflow:hidden;text-overflow:ellipsis;max-width:100%}
.composer-quote-close{width:30px;height:30px;border-radius:999px;border:1px solid var(--border);background:var(--surface);color:var(--muted);display:inline-flex;align-items:center;justify-content:center;flex-shrink:0}
.composer-quote-close:hover{color:var(--text);border-color:color-mix(in srgb,var(--primary) 22%,var(--border))}
.forward-modal[hidden]{display:none!important}
.forward-modal{position:fixed;inset:0;z-index:1450}
.forward-modal-backdrop{position:absolute;inset:0;background:rgba(15,23,42,.28);backdrop-filter:blur(6px)}
.forward-modal-card{position:relative;max-width:520px;margin:6vh auto 0;background:var(--surface);border:1px solid var(--border);border-radius:24px;box-shadow:0 24px 70px rgba(15,23,42,.2);overflow:hidden}
.forward-modal-head,.forward-modal-foot{display:flex;align-items:center;justify-content:space-between;padding:16px 18px;border-bottom:1px solid var(--border)}
.forward-modal-foot{border-top:1px solid var(--border);border-bottom:none;justify-content:flex-end}
.forward-modal-body{padding:16px 18px;display:grid;gap:12px}
.forward-modal-list{display:grid;gap:8px;max-height:min(52vh,520px);overflow:auto;padding-right:4px}
.forward-target{display:grid;gap:4px;width:100%;padding:12px 14px;border-radius:16px;border:1px solid var(--border);background:var(--surface-soft);text-align:left}
.forward-target:hover{border-color:color-mix(in srgb,var(--primary) 22%,var(--border));background:color-mix(in srgb,var(--primary) 6%,var(--surface))}
.forward-target-name{font-weight:700;color:var(--text)}
.forward-target-sub,.forward-empty,.forward-loading{font-size:12px;color:var(--muted)}
.bulk-bar[data-enhanced="1"]{display:none;padding:10px 12px;gap:10px;align-items:center;flex-wrap:wrap}
.bulk-bar[data-enhanced="1"].show{display:flex}
.bulk-master{display:inline-flex;align-items:center;gap:8px;font-size:12px;font-weight:700;color:var(--muted)}
.bulk-master input{width:18px;height:18px;accent-color:var(--primary)}
.bulk-bar[data-enhanced="1"] #bulkAction{min-width:200px;max-width:260px}
.thread-card.selectable{cursor:pointer;user-select:none}
.thread-card.bulk-selected{background:color-mix(in srgb,var(--primary) 11%,var(--surface))!important;border-color:color-mix(in srgb,var(--primary) 24%,var(--border))!important}
@media (max-width:768px){.msg-actions{opacity:1;transform:none;pointer-events:auto;position:static;margin:4px 0 8px;justify-content:flex-end}.msg.out .msg-actions{justify-content:flex-start}.forward-modal-card{margin:0;min-height:100vh;max-width:none;border-radius:0}}


/* 16.7.6 — Shortcut Manager + Upload Queue */
.shortcut-help-modal[hidden]{display:none}
.shortcut-help-modal{position:fixed;inset:0;z-index:1200}
.shortcut-help-backdrop{position:absolute;inset:0;background:rgba(10,15,25,.56);backdrop-filter:blur(6px)}
.shortcut-help-panel{position:relative;max-width:min(920px,calc(100vw - 32px));margin:6vh auto 0;background:var(--surface,#fff);border:1px solid var(--line,rgba(148,163,184,.22));border-radius:28px;box-shadow:0 28px 80px rgba(15,23,42,.22);padding:22px 22px 18px;display:grid;gap:18px}
.shortcut-help-head{display:flex;align-items:flex-start;justify-content:space-between;gap:16px}
.shortcut-help-kicker{font-size:12px;font-weight:700;letter-spacing:.12em;text-transform:uppercase;color:var(--primary,#2563eb)}
.shortcut-help-head h3{font-size:28px;line-height:1.1;margin:6px 0 0}
.shortcut-help-close{width:42px;height:42px;border-radius:14px;border:1px solid var(--line,rgba(148,163,184,.22));background:var(--surface-soft,rgba(148,163,184,.08));display:inline-flex;align-items:center;justify-content:center;cursor:pointer}
.shortcut-help-grid{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:12px}
.shortcut-help-item{border:1px solid var(--line,rgba(148,163,184,.18));background:var(--surface-soft,rgba(148,163,184,.06));border-radius:18px;padding:14px 16px;display:flex;align-items:center;justify-content:space-between;gap:14px}
.shortcut-help-item span{display:flex;align-items:center;gap:6px;flex-wrap:wrap;color:var(--muted,#64748b);font-size:13px}
.shortcut-help-item strong{font-size:14px;color:var(--text,#0f172a)}
.shortcut-help-item kbd{display:inline-flex;min-width:28px;height:28px;padding:0 8px;align-items:center;justify-content:center;border-radius:10px;border:1px solid var(--line,rgba(148,163,184,.22));background:var(--surface,#fff);font:600 12px/1 Prompt,system-ui,sans-serif;color:var(--text,#0f172a);box-shadow:inset 0 -2px 0 rgba(15,23,42,.06)}
.shortcut-help-foot{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap;padding-top:4px}
.shortcut-help-toggle{display:inline-flex;align-items:center;gap:10px;font-size:14px;color:var(--muted,#64748b)}
.shortcut-help-toggle input{accent-color:var(--primary,#2563eb)}
.dropzone-overlay{position:fixed;inset:0;z-index:1190;background:rgba(37,99,235,.08);backdrop-filter:blur(2px);display:none;align-items:center;justify-content:center;padding:24px;pointer-events:none}
.dropzone-overlay.show{display:flex}
.dropzone-card{width:min(520px,calc(100vw - 48px));border:2px dashed rgba(37,99,235,.45);background:rgba(255,255,255,.92);border-radius:28px;padding:28px;display:grid;place-items:center;text-align:center;gap:12px;color:#0f172a;box-shadow:0 24px 60px rgba(37,99,235,.18)}
.dropzone-card i{font-size:44px;color:var(--primary,#2563eb)}
.dropzone-card strong{font-size:24px;line-height:1.1}
.dropzone-card span{font-size:14px;color:#475569}
.upload-queue{display:none;gap:16px;padding:14px 14px 12px;margin:0 0 12px;border:1px solid var(--line,rgba(148,163,184,.18));background:var(--surface-soft,rgba(148,163,184,.06));border-radius:22px}
.upload-queue.show{display:grid}
.upload-queue-head,.upload-queue-foot{display:flex;align-items:center;justify-content:space-between;gap:12px;flex-wrap:wrap}
.upload-queue-head strong{font-size:15px}
.upload-queue-sub,.upload-queue-meta{font-size:12px;color:var(--muted,#64748b)}
.upload-queue-actions{display:flex;align-items:center;gap:8px}
.upload-queue-close{width:36px;height:36px;border-radius:12px;border:1px solid var(--line,rgba(148,163,184,.18));background:var(--surface,#fff);display:inline-flex;align-items:center;justify-content:center;cursor:pointer}
.upload-queue-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(220px,1fr));gap:10px}
.upload-queue-item{position:relative;border:1px solid var(--line,rgba(148,163,184,.18));background:var(--surface,#fff);border-radius:18px;padding:10px;display:flex;align-items:center;gap:10px;min-height:84px}
.upload-queue-thumb,.upload-queue-icon{width:62px;height:62px;border-radius:16px;flex:0 0 62px;background:var(--surface-soft,rgba(148,163,184,.08));display:grid;place-items:center;overflow:hidden}
.upload-queue-thumb{object-fit:cover}
.upload-queue-icon i{font-size:26px;color:var(--primary,#2563eb)}
.upload-queue-copy{min-width:0;display:grid;gap:4px;flex:1}
.upload-queue-copy strong{font-size:13px;line-height:1.35;word-break:break-word}
.upload-queue-copy span{font-size:12px;color:var(--muted,#64748b)}
.upload-queue-remove{position:absolute;top:8px;right:8px;width:28px;height:28px;border-radius:10px;border:1px solid var(--line,rgba(148,163,184,.16));background:var(--surface-soft,rgba(148,163,184,.06));display:inline-flex;align-items:center;justify-content:center;cursor:pointer}
.upload-queue-progress{position:relative;height:7px;border-radius:999px;background:rgba(148,163,184,.16);overflow:hidden}
.upload-queue-progress i{display:block;height:100%;border-radius:inherit;background:linear-gradient(90deg,var(--primary,#2563eb),rgba(59,130,246,.55));width:0%}
.upload-empty{min-height:96px;border:1px dashed var(--line,rgba(148,163,184,.25));border-radius:18px;display:grid;place-items:center;gap:6px;color:var(--muted,#64748b);padding:18px;text-align:center}
.upload-empty i{font-size:22px;color:var(--primary,#2563eb)}
body.upload-queue-open .stage-composer{position:sticky;bottom:0;z-index:2}
@media (max-width: 860px){
  .shortcut-help-grid{grid-template-columns:1fr}
  .shortcut-help-panel{margin-top:3vh;padding:18px}
  .shortcut-help-head h3{font-size:24px}
  .upload-queue-grid{grid-template-columns:1fr}
}


/* 16.7.7 — Inbox safe mode hotfix */
body.page-inbox{overflow:hidden !important}
body.page-inbox .wrap.wrap-inbox{height:calc(var(--app-vh) - var(--app-topbar-h)) !important;min-height:calc(var(--app-vh) - var(--app-topbar-h)) !important;overflow:hidden !important}
.page-inbox .inbox-board{grid-template-columns:300px minmax(0,1fr) 280px !important}
.page-inbox .sidebar-advanced-tools{display:none !important}
.page-inbox .thread-pin-toggle{display:none !important}
.page-inbox .sidebar-shell{display:grid !important;grid-template-rows:auto auto minmax(0,1fr) !important;min-height:0 !important;height:100% !important;overflow:hidden !important}
.page-inbox .sidebar-search{padding-bottom:8px !important}
.page-inbox .convlist{min-height:0 !important;height:auto !important;overflow-y:auto !important;overflow-x:hidden !important;padding:10px 10px 14px !important;gap:8px !important;overscroll-behavior:contain !important}
.page-inbox .thread-card{padding:12px 12px !important;border-radius:16px !important}
.page-inbox .thread-main{grid-template-columns:42px minmax(0,1fr) !important;gap:10px !important}
.page-inbox .conv-avatar{width:42px !important;height:42px !important;flex:0 0 42px !important}
.page-inbox .thread-sub{display:-webkit-box !important;-webkit-line-clamp:1 !important;-webkit-box-orient:vertical !important;overflow:hidden !important}
.page-inbox .thread-meta{gap:4px !important;flex-wrap:wrap !important}
.page-inbox .thread-meta .badge,.page-inbox .thread-meta .sla-badge{font-size:10px !important;padding:2px 6px !important}
.page-inbox .inbox-sidebar,.page-inbox .inbox-stage,.page-inbox .inbox-details{min-height:0 !important;height:100% !important;overflow:hidden !important}
.page-inbox .stage-shell{display:grid !important;grid-template-rows:auto auto minmax(0,1fr) auto auto auto !important;min-height:0 !important;height:100% !important;overflow:hidden !important}
.page-inbox .chatbox.stage-body,.page-inbox .stage-body{min-height:0 !important;overflow-y:auto !important;overflow-x:hidden !important;padding-bottom:12px !important}
.page-inbox .details-shell{min-height:0 !important;height:100% !important;overflow-y:auto !important;overflow-x:hidden !important}
.page-inbox .stage-composer{position:relative !important;bottom:auto !important}
@media (max-width:1440px){
  .page-inbox .inbox-board{grid-template-columns:290px minmax(0,1fr) 270px !important}
}
@media (max-width:1180px){
  body.page-inbox{overflow:auto !important}
  body.page-inbox .wrap.wrap-inbox{height:auto !important;min-height:calc(100dvh - var(--app-topbar-h)) !important;overflow:visible !important}
  .page-inbox .inbox-board{grid-template-columns:300px minmax(0,1fr) !important;height:auto !important;min-height:calc(100dvh - var(--app-topbar-h)) !important}
  .page-inbox .inbox-details{display:none !important}
}
@media (max-width:920px){
  .page-inbox .inbox-board{grid-template-columns:1fr !important;min-height:calc(100dvh - var(--app-topbar-h)) !important}
}


/* 16.7.8 — Sidebar width + composer visibility hotfix */
.page-inbox .composer-quote-preview[hidden]{display:none !important;}
.page-inbox .stage-composer [hidden]{display:none !important;}
.page-inbox .sidebar-advanced-tools,
body.page-inbox .sidebar-advanced-tools{
  display:none !important;
  max-height:0 !important;
  overflow:hidden !important;
  margin:0 !important;
  padding:0 !important;
}
body.page-inbox .wrap.wrap-inbox{
  height:calc(var(--app-vh) - var(--app-topbar-h)) !important;
  min-height:calc(var(--app-vh) - var(--app-topbar-h)) !important;
}
.page-inbox .inbox-board{
  grid-template-columns:340px minmax(0,1fr) 280px !important;
}
.page-inbox .sidebar-shell{
  display:grid !important;
  grid-template-rows:auto auto minmax(0,1fr) !important;
}
.page-inbox .sidebar-search{
  padding:12px 14px 10px !important;
}
.page-inbox .sidebar-filters,
.page-inbox .sidebar-filters-grid{
  grid-template-columns:minmax(0,1fr) minmax(0,1fr) 48px !important;
  gap:10px !important;
}
.page-inbox .convlist{
  padding:10px 12px 16px !important;
}
.page-inbox .thread-card{
  padding:14px 14px !important;
  border-radius:16px !important;
}
.page-inbox .thread-main{
  display:grid !important;
  grid-template-columns:46px minmax(0,1fr) !important;
  gap:12px !important;
  align-items:flex-start !important;
}
.page-inbox .conv-avatar{
  width:46px !important;
  height:46px !important;
  flex:0 0 46px !important;
  border-radius:14px !important;
}
.page-inbox .thread-copy{
  display:grid !important;
  gap:4px !important;
}
.page-inbox .thread-topline{
  gap:8px !important;
}
.page-inbox .thread-name{
  font-size:15px !important;
  line-height:1.3 !important;
}
.page-inbox .thread-time{
  font-size:12px !important;
  white-space:nowrap !important;
}
.page-inbox .thread-sub{
  display:-webkit-box !important;
  -webkit-line-clamp:2 !important;
  -webkit-box-orient:vertical !important;
  overflow:hidden !important;
  font-size:12.5px !important;
  line-height:1.45 !important;
  opacity:.9 !important;
  margin-top:0 !important;
}
.page-inbox .thread-meta{
  margin-top:4px !important;
  gap:6px !important;
}
.page-inbox .thread-meta .badge,
.page-inbox .thread-meta .sla-badge{
  font-size:10px !important;
  line-height:1.25 !important;
  padding:3px 8px !important;
}
.page-inbox .stage-composer{
  background:color-mix(in srgb,var(--surface) 98%,transparent) !important;
}
.page-inbox .stage-composer .ta{
  background:#ffffff !important;
  color:var(--text,#0f172a) !important;
  caret-color:var(--primary,#2563eb) !important;
  border:1px solid color-mix(in srgb,var(--primary) 18%,var(--border)) !important;
  box-shadow:none !important;
}
.page-inbox .stage-composer .ta::placeholder{
  color:var(--muted,#64748b) !important;
  opacity:.88 !important;
}
.page-inbox .stage-composer .composer-mini-btn{
  color:var(--muted,#64748b) !important;
}
.page-inbox .composer-quote-preview{
  background:color-mix(in srgb,var(--primary) 9%,#ffffff) !important;
}
[data-theme="dark"] .page-inbox .stage-composer .ta{
  background:rgba(255,255,255,.05) !important;
  color:rgba(255,255,255,.92) !important;
  border-color:rgba(255,255,255,.1) !important;
}
[data-theme="dark"] .page-inbox .stage-composer .ta::placeholder{
  color:rgba(255,255,255,.5) !important;
}
@media (max-width: 1500px){
  .page-inbox .inbox-board{
    grid-template-columns:330px minmax(0,1fr) 270px !important;
  }
}
@media (max-width: 1260px){
  .page-inbox .inbox-board{
    grid-template-columns:320px minmax(0,1fr) !important;
  }
  .page-inbox .inbox-details{
    display:none !important;
  }
}
@media (max-width: 920px){
  .page-inbox .inbox-board{
    grid-template-columns:1fr !important;
  }
}


/* ════════════════════════════════════════════════
   V16.7.9 SIDEBAR CAPSULE CLEANUP HOTFIX
   เอาแคปซูลหมดเวลาออกจากรายการแชท และเพิ่ม spacing ให้ card ดูโล่งขึ้น
   ════════════════════════════════════════════════ */
.page-inbox .thread-card{
  padding-bottom:18px !important;
}
.page-inbox .thread-copy{
  gap:6px !important;
}
.page-inbox .thread-meta{
  margin-top:9px !important;
  row-gap:8px !important;
  column-gap:8px !important;
  padding-bottom:2px !important;
  align-items:center !important;
}
.page-inbox .thread-meta .sla-badge{
  display:none !important;
}
.page-inbox .thread-meta .badge{
  margin-bottom:0 !important;
}
@media (max-width: 860px){
  .page-inbox .thread-card{
    padding:14px 14px 18px !important;
  }
  .page-inbox .thread-copy{
    gap:6px !important;
  }
  .page-inbox .thread-meta{
    margin-top:10px !important;
    row-gap:8px !important;
    column-gap:8px !important;
  }
}
@media (max-width: 560px){
  .page-inbox .thread-card{
    padding:14px 14px 18px !important;
    min-height:96px !important;
  }
  .page-inbox .thread-topline{
    align-items:flex-start !important;
  }
  .page-inbox .thread-meta{
    margin-top:10px !important;
    row-gap:8px !important;
    column-gap:8px !important;
  }
}


/* ════════════════════════════════════════════════
   V16.7.10 SIDEBAR BADGE OVERFLOW HOTFIX
   กัน badge แถวล่างล้นขอบการ์ด และเพิ่มระยะห่างขวา
   ════════════════════════════════════════════════ */
.page-inbox .thread-card{
  overflow:hidden !important;
}
.page-inbox .thread-copy,
.page-inbox .thread-topline,
.page-inbox .thread-sub,
.page-inbox .thread-meta{
  min-width:0 !important;
  max-width:100% !important;
  box-sizing:border-box !important;
}
.page-inbox .thread-sub{
  margin-bottom:2px !important;
}
.page-inbox .thread-meta{
  display:flex !important;
  flex-wrap:wrap !important;
  justify-content:flex-start !important;
  align-items:center !important;
  gap:6px !important;
  margin-top:8px !important;
  padding-right:12px !important;
  overflow:hidden !important;
}
.page-inbox .thread-meta > *{
  flex:0 0 auto !important;
  max-width:100% !important;
}
.page-inbox .thread-meta .badge,
.page-inbox .thread-meta .sla-badge{
  min-height:22px !important;
  padding:3px 8px !important;
  font-size:10px !important;
  line-height:1.15 !important;
  border-radius:999px !important;
}
.page-inbox .thread-meta .badge i,
.page-inbox .thread-meta .sla-badge i{
  font-size:9px !important;
}
@media (max-width: 1400px){
  .page-inbox .thread-meta{
    padding-right:10px !important;
    gap:5px !important;
  }
  .page-inbox .thread-meta .badge,
  .page-inbox .thread-meta .sla-badge{
    padding:3px 7px !important;
    font-size:9.5px !important;
  }
}
@media (max-width: 860px){
  .page-inbox .thread-meta{
    padding-right:8px !important;
    gap:6px !important;
  }
}


/* ════════════════════════════════════════════════
   V16.7.11 SIDEBAR BADGE FULL DISPLAY HOTFIX
   แก้ badge ถูกตัดจาก overflow เดิม ให้แสดงเต็มและมีช่องหายใจมากขึ้น
   ════════════════════════════════════════════════ */
.page-inbox .thread-card{
  overflow:visible !important;
  padding-bottom:16px !important;
}
.page-inbox .convlist{
  padding-right:10px !important;
}
.page-inbox .thread-copy{
  gap:4px !important;
}
.page-inbox .thread-sub{
  margin-bottom:0 !important;
}
.page-inbox .thread-meta{
  overflow:visible !important;
  display:flex !important;
  flex-wrap:wrap !important;
  justify-content:flex-start !important;
  align-items:center !important;
  gap:6px 6px !important;
  margin-top:8px !important;
  padding:2px 6px 4px 0 !important;
  min-height:26px !important;
}
.page-inbox .thread-meta > *{
  flex:0 0 auto !important;
}
.page-inbox .thread-meta .badge,
.page-inbox .thread-meta .sla-badge{
  display:inline-flex !important;
  align-items:center !important;
  white-space:nowrap !important;
  min-height:24px !important;
  padding:4px 9px !important;
  line-height:1.2 !important;
  box-sizing:border-box !important;
  max-width:100% !important;
}
.page-inbox .thread-meta .badge i,
.page-inbox .thread-meta .sla-badge i{
  flex:0 0 auto !important;
}
@media (max-width: 1400px){
  .page-inbox .thread-meta{
    padding-right:4px !important;
  }
}
@media (max-width: 860px){
  .page-inbox .thread-card{
    padding:13px 13px 16px !important;
  }
  .page-inbox .thread-meta{
    gap:5px 5px !important;
    padding:2px 2px 3px 0 !important;
    min-height:24px !important;
  }
  .page-inbox .thread-meta .badge,
  .page-inbox .thread-meta .sla-badge{
    min-height:22px !important;
    padding:3px 8px !important;
    font-size:9.5px !important;
  }
}


/* ════════════════════════════════════════════════
   V16.7.12 SIDEBAR BADGE CONTAINMENT HOTFIX
   เพิ่มความสูงการ์ดและบังคับ badge ให้อยู่ในกรอบเสมอทั้ง desktop/mobile
   ════════════════════════════════════════════════ */
.page-inbox .thread-card{
  display:block !important;
  overflow:hidden !important;
  min-height:120px !important;
  padding:14px 14px 20px !important;
  box-sizing:border-box !important;
}
.page-inbox .thread-main{
  align-items:flex-start !important;
  min-height:84px !important;
}
.page-inbox .thread-copy{
  display:flex !important;
  flex-direction:column !important;
  justify-content:flex-start !important;
  min-height:84px !important;
  padding-bottom:2px !important;
  gap:5px !important;
}
.page-inbox .thread-topline,
.page-inbox .thread-sub,
.page-inbox .thread-meta{
  width:100% !important;
  max-width:100% !important;
  box-sizing:border-box !important;
}
.page-inbox .thread-sub{
  flex:0 0 auto !important;
  margin:0 !important;
}
.page-inbox .thread-meta{
  display:flex !important;
  flex-wrap:wrap !important;
  align-items:center !important;
  align-content:flex-start !important;
  justify-content:flex-start !important;
  gap:7px !important;
  margin-top:8px !important;
  padding:1px 4px 2px 0 !important;
  min-height:30px !important;
  overflow:hidden !important;
}
.page-inbox .thread-meta > *{
  flex:0 0 auto !important;
  max-width:100% !important;
}
.page-inbox .thread-meta .badge,
.page-inbox .thread-meta .sla-badge{
  display:inline-flex !important;
  align-items:center !important;
  justify-content:center !important;
  white-space:nowrap !important;
  max-width:calc(100% - 4px) !important;
  min-height:24px !important;
  padding:4px 9px !important;
  line-height:1.15 !important;
  vertical-align:top !important;
}
@media (max-width: 860px){
  .page-inbox .thread-card{
    min-height:116px !important;
    padding:13px 13px 18px !important;
  }
  .page-inbox .thread-main,
  .page-inbox .thread-copy{
    min-height:80px !important;
  }
  .page-inbox .thread-meta{
    gap:6px !important;
    min-height:28px !important;
    padding-right:2px !important;
  }
  .page-inbox .thread-meta .badge,
  .page-inbox .thread-meta .sla-badge{
    min-height:23px !important;
    padding:3px 8px !important;
    font-size:9.5px !important;
  }
}
@media (max-width: 560px){
  .page-inbox .thread-card{
    min-height:112px !important;
    padding:12px 12px 18px !important;
  }
  .page-inbox .thread-main,
  .page-inbox .thread-copy{
    min-height:78px !important;
  }
  .page-inbox .thread-topline{
    gap:6px !important;
  }
  .page-inbox .thread-meta{
    gap:5px !important;
    margin-top:7px !important;
    min-height:26px !important;
  }
}